Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were more then pleased with the service we received and our salesman Mark was very polite and informative on our new car .”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“I was deeply impressed with the service I received from the sales executive I dealt with and Jennings as a wider group. Over the moon the car and the deal. Nothing to do with anyone there but I would like some advice/input on the paintwork as it appears to be staining above the rear diffuser despite me keeping the car immaculate, not sure if this is a know issue on white Fiesta STs. Thanks.”

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(Jennings Ford Gateshead) - Posted 8 years ago

“Excellent service from beginning to end”

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(Jennings Ford Stockton) - Posted 8 years ago

“Salesman was polite and not in the least pushy. We chose a non Jennings marque and any information he was unsure of he went off and found out. Transaction went smoothly and vehicle in lovely clean condition when collected.”

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(Jennings Mitsubishi Middlesbrough) - Posted 8 years ago

“Excellent customer service, very friendly and informative. The Ford Kuga is perfect and handles like a dream”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“Having to take back a motobility car and make a purchase the staff on both sides were very helpful. We are waiting to hear if we win our case to get the benefit again and will definatley use Jennings .”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Sales staff excellent. Body shop excellent. maintenance side rubbish”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“Found the whole experience at Jennings South Shields very easy Steve was very informative and was very thorough in explaining to me all I needed to know, I wouldn't hesitate in Recommending Jennings to anyone thinking of going for a car”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“Very efficient service to prepare the car for collection with all documentation.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“I bought a used Ford C-Max a couple of months ago , Everything with the part ex and the sale went smoothly, although I was promised a spare wheel of which I am still waiting.”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“Very happy with the sskes girl and deal offerd Would go back to Jennings Mazda”

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(Jennings Mazda Middlesbrough) - Posted 8 years ago

“This is the first time I have dealt with Jennings Motor Group, and I will recommend them to anyone , the service was superb, trouble free, and very helpful no matter what the questions were. it took all of the hassle out of buying, and the quality of the car is top notch. I will certainly use them again. Many thanks. Best regards Chris Neate.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“My order was dealt with quickly and efficiently. I was very pleased.”

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(Jennings Mazda Middlesbrough) - Posted 8 years ago

“Very obliging, pulled out all the stops so I could collect my car on a day suitable for me. Salesman even came in on his day off to accomodate this.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“I saw the Focus Titanium X I wanted on the internet. I rang and was put in touch with Paul Robinson regarding doing a deal. I was told the car was just like new with only 3,000 miles on the clock. We spoke about my part exchange car and the fact I was in Yorkshire and Jennings was in South Shields. In the end we both agreed on a deal we were both happy with, Jennings delivered my nice new shiny car and took my old one away within a week and this included swapping private plates etc. I have nothing but praise for Paul, the girl on the phone I spoke with initially and Jennings themselves, we did a deal on trust without meeting, a very good deal and very speedy one too with no problems. Its time the Yorkshire Ford dealers woke up and gave service like this. I will be definitely back in contact with Paul when I need a change again.”

Jennings Motor Group 5 star review on 7th December 2016

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Bought a Transit Connect from Jennings Middlesbrough. Mark Brown was very helpful and made the purchase very easy. Only negative I would have is with the finance as we had to switch from Santander to Ford Finance - this proved to be a bonus as Ford Finance was cheaper - this should have been offered at the start”

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(Jennings Ford Commercial Middlesbrough) - Posted 8 years ago

“Very happy with all the customer service I recieved from sales through to admin staff and delivery of my car, would definatly use Jennings again in the future and would recommend to family and friends.”

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(Jennings Ford Stockton) - Posted 8 years ago

“The staff were very friendly and helpful which made me feel a lot more comfortable with choosing a car.”

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(Jennings Kia Washington) - Posted 8 years ago

“I have not yet received this order Number JN-00007257. Also I have not received any card or notification through my letter-box as to where it might be if it was delivered to another address.”

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(Jennings Mazda Middlesbrough) - Posted 8 years ago

“This is the second Ford Direct car we've bought from James Downey at Jennings Gateshead. The friendliness & caring attitude of ALL the staff at Gateshead is fantastic which is why we return there & have all our servicing done there even though there are branches nearer to us .”

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(Jennings Ford Gateshead) - Posted 8 years ago

Jennings Motor Group is rated 4.7 based on 2,070 reviews