Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

Company Reviews

Questions

Metrics

4.7

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Write Your review

Tell us how Jennings Motor Group made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Could not fault the excellent service provided by Ian Mcluskey. First time we've used Jennings and would not hesitate to do so again as well as recommend.”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 8 years ago

“Superb customer service throughout the course of the transaction from Eddie Mc Cartney and all Jennings staff involved.”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 8 years ago

“This is our third car from Kenning Gateshead. Very friendly people to deal with. Gareth Watson is very helpful and a would definitely return.”

Helpful Report

(Jennings Ford Gateshead) - Posted 8 years ago

“Fabulous experience - best I have ever had buying a car. The salesman was friendly, efficient and asked lots of questions to narrow down exactly what I wanted. He was very sure to make me at ease and at no point did he attempt to sell me something that I did not want. The car I eventually bought was absolutely fab and I love it. I would definitely go back to the Kia Jennings Washington garage again.”

Helpful Report

(Jennings Kia Washington) - Posted 8 years ago

“while we wanted a new sportage , we didn't want to wait for a 3 month delivery time, sales staff fixed me up with a demo model which suited our requirements in regards to towing capability, happy with the car up to now, while front tyres are legal, we are disappointed in finding we will have to spend £300 on two new front tyres very soon, car only 10 months old, my fault for being so trusting.”

Helpful Report

(Jennings Kia Washington) - Posted 8 years ago

“Excellent all round service. James Mann went out of his way to find me the right car at which I could afford and got a good deal”

Helpful Report

(Jennings Kia Washington) - Posted 8 years ago

“Never bought a car over the internet before. However the staff I dealt with were very helpful and helped me in all areas. The best part there was no pressure from the to buy which I found refreshing.”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 8 years ago

“As a long time customer of Jennings for both new and used cars I find myself in a situation where it is unlikely that I will deal with you again. Imagine my discontent when I purchased my most recent Mazda to be told at the last minute that I could not pay the balance on my debit card yet I paid the deposit on my debit card and paid the balance on a Kia in November 2016. to yourselves This inconvenenced me greatly. I would welcome any subsequent conversation. T J Barrett”

Helpful Report

(Jennings Mazda Middlesbrough) - Posted 8 years ago

“friendly helpful sales consultant, all went perfectly, love my mazda what more can I say.”

Helpful Report

(Jennings Mazda Middlesbrough) - Posted 8 years ago

“Excellent service”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 8 years ago

“Great service given from Jennings, Kyle was very helpful and provided all the information that I needed and asked for. Would reccommend Jennings to a friend. ????”

Jennings Motor Group 5 star review on 4th January 2017

Helpful Report

(Jennings Ford Middlesbrough) - Posted 8 years ago

“the service i got from steven at middlesbrough was excellent and the car i got was top notch thank you jennings”

Helpful Report

(Jennings Ford Middlesbrough) - Posted 8 years ago

“Jennings ford stockton were fantastic from my initial enquiry about a used car, to the purchase. Constantly kept informed, called back when promised very impressed and would highly reccomend. Thanks again jennings stockton very happy customer”

Helpful Report

(Jennings Ford Stockton) - Posted 8 years ago

“Brilliant service from start to finish. I would have no hesitations in using Jennings Transit Centre at Middlesbrough again.”

Helpful Report

(Jennings Ford Commercial Middlesbrough) - Posted 8 years ago

“Very good friendly service made to feel very satisfied with goods”

Helpful Report

(Jennings Ford Middlesbrough) - Posted 8 years ago

“Customer service wasn't that good had to wait around a lot”

Helpful Report

(Jennings Kia Stockton) - Posted 8 years ago

“The service was excellent from start to finish. Paul from the motability department is fantastic. He was friendly and helpful as always and helped me make the best decisions for me and made the process so easy. It was so easy and exciting getting my car and finally having some independence and Paul did everything to help and was almost as excited as I was when I got to drive away in my new car. Thank you Paul and thank you Jennings Ford for helping me get out and about.”

Helpful Report

(Jennings Ford Gateshead) - Posted 8 years ago

“the service we received from the person who took us through all the procedure was second to none, jill was very helpful and considerate every step of the way.... very many thanks pauline and christopher russell”

Helpful Report

(Jennings Ford Stockton) - Posted 8 years ago

“Salesman was good and friendly. Manager not so good - got confused and not as professional as Salesman!”

Helpful Report

(Jennings Ford Stockton) - Posted 8 years ago

“Polite and friendly service. The salesman went to great lengths to find us the best possible deal. I would have no reservations recommending him and your company to others, and will probably be back in a few years for another car.”

Helpful Report

(Jennings Ford Stockton) - Posted 8 years ago

Jennings Motor Group is rated 4.7 based on 2,070 reviews