Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Attentive, listened to our needs and gave us excellent advice.”

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(Jennings Ford Stockton) - Posted 7 years ago

“Fabulous deal on car, great customer service.”

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(Jennings Mazda Middlesbrough) - Posted 7 years ago

“Good website and great service. Took some time to get through to the right person though”

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Posted 7 years ago

“Excellent service from Richard. He made sure that we were totally satisfied”

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(Jennings Kia Washington) - Posted 7 years ago

“What a lovely bunch of people, they made me welcome and looked after me :)”

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(Jennings Ford Gateshead) - Posted 7 years ago

“Altogether very efficient and helpful. I traveled over 300 miles to purchase the car, so relied entirely on Jennings honesty to provide as much detail as possible. I had no need to worry!”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Hello Generally ok however i sent an e-mail requesting information on a product for my Mazda and did not receive any reply ,not good. regards Graham Webb”

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Posted 7 years ago

“Carl is fab. Honest, helpful and straightforward. No pressure and always rang when he said he would. The atmosphere in the showroom is lovely and welcoming. Pleasure doing business there”

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(Jennings Kia Washington) - Posted 7 years ago

“Service from sales was fantastic & Chris couldn't have done anymore to find us car we wanted. Service dept caused unnecessary delay though by not completing service on time so we had to wait 3hrs longer than arranged pick up time.”

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(Jennings Kia Stockton) - Posted 7 years ago

“Excellent service, very fast and professional”

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Posted 7 years ago

“They were professional”

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(Jennings Kia Stockton) - Posted 7 years ago

“Dealt with Paul pellegrino, absolute gent, made everything really easy”

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(Jennings Ford Gateshead) - Posted 7 years ago

“The customer service was absolutely fabulous, Rachael and Craig teally looked after me and made the process easy and fun. Really fabulous job”

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(Jennings Mazda Middlesbrough) - Posted 7 years ago

“top car salesman ian was excellent will be back again”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“Great customer service from Craig, thank you for all your help and assistance.”

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(Jennings Mazda Middlesbrough) - Posted 7 years ago

“They took me through all the different car options in terms that I could follow. The staff were friendly and the salesman very knowledgeable and approachable. He was great at communication and answered all my questions promptly.”

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(Jennings Ford Gateshead) - Posted 7 years ago

“I could not have better customer service from Eddie Mccartney South Shields branch. He went above and beyond to help me buy my car. A true gentleman not pushy at all. I really cannot Thank him enough for all his help. I will definitely be back for my next car.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“The sales man mark Brown was very helpful, very professional, would highly recommend.”

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(Jennings Ford Commercial Middlesbrough) - Posted 7 years ago

“Very satisfied with the sale of the Ruby Red kuga. Felix Maughan was excellent, helping us throughout the whole transaction. How ever not so happy with the Jennings Maintenance plan which was more expensive than Fords own plan.”

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(Jennings Ford Gateshead) - Posted 7 years ago

“All the sales staff at Kia Washington where extremely helpful and aprrochable Chris was always happy to answer any questions I had and nothing was too much trouble if not available when I rang would always ring me back very quickly”

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(Jennings Kia Washington) - Posted 7 years ago

Jennings Motor Group is rated 4.7 based on 2,070 reviews