Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the level of service provided and happy with the car”

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(Jennings Ford Gateshead) - Posted 7 years ago

“although many miles from my home, cars easy to see staff very helpful on the day, everything arranged and managed at jennings end so that i did not have to worry about anything.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Excellent service from an excellent company”

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(Jennings Ford Stockton) - Posted 7 years ago

“My car is a motability car. Martian Board who deal with me was so knowledgable about the scheme and helped me get the right deal”

Jennings Motor Group 5 star review on 8th May 2017

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(Jennings Mazda Middlesbrough) - Posted 7 years ago

“Fabulous staff, very helpful and friendly”

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(Jennings Kia Stockton) - Posted 7 years ago

“Ordered a first aid kit for my Ford Focus - arrived in the post very quickly and in perfect condition.”

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Posted 7 years ago

“The whole experience was seemless, from my initial online enquiry to the delivery of the vehicle. All my queries were answered promptly and professionally. I am very happy with my purchase.”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“Chloe made me feel comfortable and not pressured, but very helpful . Excellent customers service all round.”

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(Jennings SEAT Middlesbrough) - Posted 7 years ago

“Met by Alex Irving who was great to deal with: very pleasant, extremely professional, and made my dealings with Jennings a very good experience. 'TOP NOTCH'”

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(Jennings Mazda Middlesbrough) - Posted 7 years ago

“quick efficient service”

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Posted 7 years ago

“1.1 rachel made a good initial approach and introduction. 1.2 she was happy to answer our questions and introduced her trainee chris. 1.3 after ascertaining our requirements she came back to us with a car type and costing. 1.4 we were given a test drive. 1.5 xxxxxx. 1.6 we were given another test drive. 1.7 we agreed to buy the mx5 artic. 1.8 xxxxxx. 1.9 rachel performed the handover with a professional enthusiasm. 2.1 we happly drove our new car away from the dealership.”

Jennings Motor Group 5 star review on 21st April 2017

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(Jennings Mazda Middlesbrough) - Posted 7 years ago

“A good quality item,perfect fit, quick delivery. thanks.”

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Posted 7 years ago

“They did what it said on the tin”

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Posted 7 years ago

“Website easy to use. Staff helpful on telephone query. Order received as promised.”

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Posted 7 years ago

“Great product, arrived quickly looks great.”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Was looking online for my 18 inch rim for my mazda all others were over priced. Too good to be true came to mind when I saw my item priced at jennings Web site. But it was true very reasonable and easy to deal with. I rang up to make sure and was given great reassurance and advice over the phone. Great bunch of people working there. A1 company”

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Posted 7 years ago

“The deal was put together, nice and simple no running back and forth between salesman and sales manager like some main dealers who think they are doing you a favour, just good cards on the table stuff. Car was presented as promised well prepared. Happy customer that's why I bought again from Jennings.”

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(Jennings Ford Gateshead) - Posted 7 years ago

“Prompt efficient service with competitive prices.”

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Posted 7 years ago

“For the excellent attention and service from the start. My thanks to Lee,sales manager ,but mostly to Alan Platten for his courtesy and professionalism everything was explained in good detail,no pressure at all.He took the time to make sure I understood everthing concerning the purchase of my car.A pleasure to do business with him. Thankyou!!”

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(Jennings Ford Stockton) - Posted 7 years ago

Jennings Motor Group is rated 4.7 based on 2,070 reviews