Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

(Jennings Ford Stockton) - Posted 6 years ago

“They tend to put the costumer first, I had very good service thank you”

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(Jennings Kia Washington) - Posted 6 years ago

“I have had a positive experience buying from Jennings,the sales person was a young man who was attentive to my requests and needs and was a credit to the company.”

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(Jennings Kia Stockton) - Posted 6 years ago

“Great service”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“Rachel King and Craig were very helpful and informative during the process of car Purchase. Rachel kept me informed throughout and was always available to answer any queries I had.”

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(Jennings Mazda Middlesbrough) - Posted 6 years ago

“As always first class service caring and understanding”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Excellent service from the staff.”

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(Jennings Kia Stockton) - Posted 6 years ago

“Never bought a car on line before but any fears I had were unfounded. Everything went smoothly and the car was delivered as promised. Thank you”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Efficient no hassle service. What more can I say, go buy a car.”

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(Jennings Kia Washington) - Posted 6 years ago

“VERY ACKNOWABLE ABOUT ALL ASPECTS OF NEW MAZDA 2 SPORT. CAR WAS READY WHEN WE WERE TOLD, AND THEY WENT THOUGH EVERYTHING AGAIN SAYING IF WE HAD ANY PROBLEMS TO CANTACT THEM, WE DID WITH THE SAT NAV WHICH THEY RECTIFIDE AS SOON AS WE TOOK IT BACK 1 HOUR LATER. EXCELLENT SERVICE. WILL RECOMMED WITHOUT HESITATION”

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(Jennings Mazda Middlesbrough) - Posted 6 years ago

“Very professional, efficient and friendly service, thank you”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Great staff- and good to feel looked after by helpful, knowledgeable people - my second Kia purchase...”

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(Jennings Kia Stockton) - Posted 6 years ago

“Pleasant car purchase experience, staff helpful and didn't feel pressurised into buying anything I didn't want, unlike another dealer I had visited before Jennings.”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“From walking on the lot to driving my new car off the lot we were treat with courtesy and politeness. Geoff Allen was the name of the man who sold us the car and he was very professional and efficient. He explained everything before we bought the car and advised us correctly.”

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(Jennings Ford Stockton) - Posted 6 years ago

“I have purchased a Sportage from Jennings and was pleasantly surprised at the speed and efficiency of the service from day one to handover This was an unusual deal as it involved tying in a house relocation from another area of the country. Change of address and bank/financial transactions are not ecstatic with address changes etc This seemed transparent to Jennings and it was the smoothest purchase ever Every member of staff appeared geared towards customer satisfaction and it shone through right up to handover Thank you all for your help and courtesy Peter PS. CARLING don't do Car Dealerships; but if they did, this would be it....”

Helpful Report

(Jennings Kia Stockton) - Posted 6 years ago

“Good selection of cars and very helpful advisor. Wouldn't mind more smile from the receptionist but our advisor found us very good car and promptly replied to our multiple questions and sorted basically everything for us.”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 6 years ago

“This is the second time that I’ve bought a car from Jennings, and I must say, the y made it all so very easy from beginning to end. Communication was excellent, the sales staff were exceptionally helpful, and I love the car. What’s more to say? Well done Jennings!”

Helpful Report

(Jennings Mazda Middlesbrough) - Posted 6 years ago

“James was very good. His polite manner obviously works with customers. He is not pushy and everything with the purchase of our new car went according to plan.”

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(Jennings Kia Stockton) - Posted 6 years ago

“I have always purchased my Ford Motor from Jennings through Motability from the very first year, many years have now passed. Mainly because of the continuity of this specialised field and especially as I have always dealt with Paul Peligrino who is extremely knowledgable and helpful, It is a pleasure visiting the showroom and meeting Paul again.”

Helpful Report

(Jennings Ford Gateshead) - Posted 6 years ago

“Dealt with Ian Phillips, who worked tirelessly to find me the car I desired. Ian was a true Gentleman, very thorough from choosing and finding the correct vehicle, all the way through the sales process to the handover at the end. This is the second Ford that I have purchased from Jennings and have been delighted with the overall service. Great experience from sales people who listen to their customers. Try them, you won’t be disappointed.”

Helpful Report

(Jennings Ford Middlesbrough) - Posted 6 years ago

Jennings Motor Group is rated 4.7 based on 2,070 reviews