Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent customer service from Martin Jones and all other staff who we dealt with through the process of buying our new car”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“This is the first Ford I've had in along time the car is absolutely brilliant,the salesperson was so professional he explained everything from start to finish Jennings is well recommended”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“The salesman Mark Taylor was excellent .He picked me up from my home and took me to the garage and he explained things in a clear and friendly manner🔼”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Excellent service, Edward McCartney was great no pressure exerted. I am a discerning Ford buyer, with specific requirements. Keep up with this level of service.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Stuart - Middlesbrough lovely man to help me purchase my Ford Ka +”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“Fully explained process and vehicle features.”

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(Jennings Ford Gateshead) - Posted 7 years ago

“The service we received was both professional and polite and was the reason we returned to buy a second Mazda.”

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(Jennings Mazda Middlesbrough) - Posted 7 years ago

“I been looking for a van for a long time and found Jennings motor group and I'm so happy that I did. The Van I found was THE ONE. worth the the 260 miles drive from cheltenham to Gateshead.”

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(Jennings Ford Commercial Gateshead) - Posted 7 years ago

“Jennings found the perfect car and deal for me and purchase option .”

Jennings Motor Group 5 star review on 7th September 2017

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(Jennings Kia Washington) - Posted 7 years ago

“Excellent experience with no pressure. Unfortunately on day of pick up it wasn't ready as promised.”

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(Jennings Ford Stockton) - Posted 7 years ago

“Excellent customer service”

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(Jennings Ford Stockton) - Posted 7 years ago

“Staff were extremely friendly and helpful, particulary Olivia Jeal who handled our purchase”

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(Jennings Kia Stockton) - Posted 7 years ago

“Everything went through smoothly and Peter Brown the salesman was excellent in explaining what will happen from start to finish could not fault him at all. I would recommend Jennings Ford at Jarrow to all who are looking to buy a ford car be it new or second hand and the customer service is one of the best I have received in a long time ask any question and you get a straight answer.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Martin BROAD helped us choose the car in a professional & experienced manner.”

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(Jennings Mazda Middlesbrough) - Posted 7 years ago

“Good customer service, this is the fourth car we've bought from the Jennings group and no doubt we'll be back again when the time comes to purchase replacement cars.”

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(Jennings SEAT Middlesbrough) - Posted 7 years ago

“Service from Marcus Windress was excellent as usual. Cannot comment on new car as I am awaiting delivery Of it. Jennings Motor Group, in the past, has always delivered on buying, servicing and repairs.”

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(Jennings Ford Stockton) - Posted 7 years ago

“Very happy with the professional service I received from the salesman Peter Naisbett. Made the experience very easy and pleasant. Also my wife and I are very happy with the vehicles we purchased and the way they were prepared and handed over.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Got good advice helping me to choose between several cars. No pressure. Happy with car.”

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(Jennings Ford Stockton) - Posted 7 years ago

“Jennings have been the best car dealership I have dealt with in the 48 years I have been buying cars. All staff from salesman to delivery driver were very helpful and honest.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“The staff are all very welcoming and helpful. The showroom is clean and has a really great atmosphere. From my first visit with Paul, who took the time to help me decide on the best size car for my complex needs to Felix who was so very helpful and patient with me when taking me through my options for purchasing my car. I couldn't be more happy with the customer service from both of them.”

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(Jennings Ford Gateshead) - Posted 7 years ago

Jennings Motor Group is rated 4.7 based on 2,070 reviews