Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff, polite, knowledgeable, car spot on.”

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(Jennings Ford Stockton) - Posted 8 years ago

“Service from Jennings extremely quick, product arrived just a couple of days after ordering.”

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(Jennings Mazda Middlesbrough) - Posted 8 years ago

“Odered from company before and all items have arrived on time well packaged with added bonus of instructions for fitting etc.”

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(Jennings Mazda Middlesbrough) - Posted 8 years ago

“Bought roof rack and bed liner for L200. great quality products and price.”

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(Jennings Mitsubishi Middlesbrough) - Posted 8 years ago

“Brilliant service plus genuine ford parts fitted perfectly. Will buy from jennings again.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Excellent service from day one. I ordered a number of items and all turned up on time and in perfect condition.”

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(Jennings Mazda Middlesbrough) - Posted 8 years ago

“Good service. Thank you”

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(Jennings Kia Washington) - Posted 8 years ago

“Incorrect parts received initially but resolved with correct parts being received the following day after notifying them”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Ordered with ease and arrived quickly well packaged and for a good price”

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(Jennings Kia Washington) - Posted 8 years ago

“It's good to be able to order genuine parts online without actually driving to a main dealer.”

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(Jennings Kia Stockton) - Posted 8 years ago

“I ordered a roof rack, on receiving it, found it was the wrong one, it was my mistake. I contacted Jennings motors, explained my error. They sent me the right one, that I should have ordered in the first place, and took back the wrong one at no extra cost. Many thanks.”

Helpful Report

(Jennings Kia Washington) - Posted 8 years ago

“I didn't really deal with customer service. I purchased a product online and it was delivered in a good condition and in good time so I didn't need to contact customer services. If you consider customer services to control distribution and supply then they did a good job.”

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(Jennings Mazda Middlesbrough) - Posted 8 years ago

“Very pleased with quality and delivery”

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(Jennings Harley Davidson Gateshead) - Posted 8 years ago

“Great advice over the phone then I placed the order online on a Monday morning and received the roof bars by Tuesday lunchtime. Excellent service. Thank you!”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“First time I have made a online purchase from Jennings. I was a bit sceptical that they would have item required in stock as stated on the website (as no one else on the web was showing stock) but order went through easily and goods received two working days later. Delivery company used kept us well informed of progress and took note of our requested requirements. Overall we received a First Class service. Will definitely use again when need arises. Thanks to all in the sales/supply chain.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Very helpful sales adviser”

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(Jennings Mazda Middlesbrough) - Posted 8 years ago

“Very good company to deal with,had no problems would certainly use again.”

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(Jennings Mazda Middlesbrough) - Posted 8 years ago

“good service nice parts many thanks ray”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“Easy order process and quick delivery make them a recommended supplier.”

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(Jennings Ford Gateshead) - Posted 8 years ago

“Prompt service..good value”

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(Jennings Kia Stockton) - Posted 8 years ago

Jennings Motor Group is rated 4.7 based on 2,070 reviews