Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

Company Reviews

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Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I turned up to view the new Ford Edge and all salesman were booked but they still bent over backwards for me and give me a good deal I bought the car that day and picked it up on New Year’s Eve paperwork was a long drawn out affair but they were changing the way they do things as Jennings to the lookers way so I was pacient great service would recommend”

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(Jennings Ford Stockton) - Posted 6 years ago

“Very good”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“Fast and hassle free. Everyone was so helpful, apart from the delivery driver who was the rudest man I have ever met!”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Great excellent service by all”

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(Jennings Mazda Middlesbrough) - Posted 6 years ago

“Great service start to finish”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Excellent service very friendly and helpful”

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(Jennings Ford Stockton) - Posted 6 years ago

“first class”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“Paul made the purchase of my new Fiesta ST a total pleasure nothing was a problem and attention to detail was perfect.”

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(Jennings Ford Gateshead) - Posted 6 years ago

“First time I have enjoyed buying a car, so I actually bought two.”

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(Jennings Mazda Middlesbrough) - Posted 6 years ago

“Yes was very pleased with the service from Jennings motor group of the sale of the ford mondeo vignale power shift very happy with the car I would recommend.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Excellent service from first enquiry at Gateshead dealership to delivery of the vehicle. No pressure to purchase and kept fully informed of progress at all time by knowledgeable staff. That's the way a car purchase should be !”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Very helpful and friendly staff.”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“As always everything was done in a professional but family manner. It was a pleasure to deal with Steve Ternent again and I hope that the business changes don't spoil the great family atmosphere.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“I had a great experience with the garage. Richard White was professional and friendly and helped me with all of my questions and queries.”

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(Jennings Kia Washington) - Posted 6 years ago

“The deal was done in a swift and professional manner . I got the car I wanted at the price that suited me and there was no pressure from the sales team to buy . A big thank you to Gavin for his help.”

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(Jennings Ford Gateshead) - Posted 6 years ago

“David was great he was very helpful”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“First Class Service”

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(Jennings Mazda Sunderland) - Posted 6 years ago

“Lovely helpful & very friendly staff @ Garage Workshop & Reception Staff, cant do enough to make our visit pleasant, and the Coffee & Biscuits are a lovely idea.”

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(Jennings Kia Washington) - Posted 6 years ago

“I cannot complain about any dealings with Jennings. I always get treated well even when the sales people are busy. This is why 1 always come back.”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Just taken delivery of my new Ford Transit Custom from Jennings in Dunston. Transaction has been very smooth from start to finish - big thanks to Craige who dealt with me all the way through - all promises and timescales kept, paperwork explained clearly and, more importantly, makes a nice cup of tea. Much better experience than my previous supplier of Ford Vans. Highly recommended - must have impressed because I never write reviews or complete satisfaction surveys, so high praise indeed!”

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(Jennings Ford Commercial Gateshead) - Posted 6 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews