Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

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“Friendly efficient”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 7 years ago

“The service I received was fab Felix was very helpful and made it a good experience for me I have bought my last 3 cars from Arnold Clarke but in future wil be returning to Jennings”

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(Jennings Ford Gateshead) - Posted 7 years ago

“Excellent friendly service no pressure from the salesman,good deal on a great car delivered on time to Jennings normal high standard that's why I use Jennings time and time again.”

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(Jennings Ford Gateshead) - Posted 7 years ago

“Excellent service.”

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(Jennings Ford Stockton) - Posted 7 years ago

“Were interested in what I wanted, and provided exactly what I needed. First class, thoughtful and professional sales person”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Even though I had some knowledge of the offer Chris in Sales explained exactly what the finance was and made sure it was manageable over the full period of the term. Explained extra offers like the three years service plan. Self drive test was good to get a feel of the car and follow up call was reassuring I wasn't forgotten after the purchase. Felt I received a really good deal.”

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(Jennings Kia Stockton) - Posted 7 years ago

“Everything was dealt quickly and straight forward.”

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(Jennings Kia Stockton) - Posted 7 years ago

“Excellent customer service throughout from Stuart and Chris”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“Emma made sure we were taken care of. Lovey lady. Also Peter in finance.”

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(Jennings Ford Stockton) - Posted 7 years ago

“best and easiest car purchase i have ever made (now 67 so done a few) thanks to Kathryn Stott, I felt at no time was any of the usual pressure applied during the sale and it turned out to be a pleasure not a chore thanks to you”

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(Jennings Kia Washington) - Posted 7 years ago

“I got my car”

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(Jennings Ford Gateshead) - Posted 7 years ago

“Gavin was excellent, very helpful and very thorough.”

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(Jennings Ford Gateshead) - Posted 7 years ago

“Excellant service pleasant helpful sales executive Craige Farrow. Few days after collecting our car received e-mail asking if everything was ok with our car.First time bought from Jennings wont be the last.😊”

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(Jennings Ford Gateshead) - Posted 7 years ago

“Xcellant service start to finish”

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(Jennings Mazda Middlesbrough) - Posted 7 years ago

“Explained options clearly courteous made the purchase of car pleasant experience”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“Stuart Thorpe Sales Executive was very friendly, professional and nothing was too much trouble. He made me feel at ease wasn't patronising and showed no "Del-Boy signs. I would recommend anyone looking for a car to ask for him.”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“The sales person, Callum could not have done more. He went the extra mile with customer service”

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(Jennings SEAT Middlesbrough) - Posted 7 years ago

“Very good customer service. Kept me informed all the way through the process.”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“Steve was very helpful when I was buying my new Fiesta.”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“Steve was very pleasant and helped me through the buying stages. He even waited to check I was ok with the car and where to locate indicators, etc prior to leaving the garage being a new driver.”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 7 years ago

Jennings Motor Group is rated 4.7 based on 2,070 reviews