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Jennings Motor Group Reviews

4.7 Rating 2,070 Reviews
94 %
of reviewers recommend Jennings Motor Group
4.7
Based on 2,070 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019
Jayne Lamb
Jennings Motor Group 5 star review on 4th December 2018
Andrew Warriner
Jennings Motor Group 5 star review on 19th October 2018
Darren Pye
Jennings Motor Group 5 star review on 9th October 2018
Neil Williams
Jennings Motor Group 5 star review on 8th October 2018
ROBERT GLENDINNING
Jennings Motor Group 5 star review on 23rd September 2018
James McColl
Jennings Motor Group 5 star review on 19th September 2018
Anonymous
54
Anonymous
Anonymous  // 01/01/2019
The customer service received from Jennings Motor Group was very good.
Helpful Report
(Jennings Ford Gateshead) - Posted 7 years ago
Very good service from Peter Hudson from Washington branch ,keep me informed about the banks transfer and arrange for my new car to be dropped of at my home address, top man. Only one small thing ,I never got any carpet s in my new kia car ,a set of carpet s would have been nice.
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(Jennings Kia Washington) - Posted 7 years ago
Excellent service from Craige, couldn't do enough for us and put us at ease on purchasing our car
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(Jennings Ford Gateshead) - Posted 7 years ago
Really Great service, great deal and not pressured into anything.
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(Jennings Ford Stockton) - Posted 7 years ago
thank you for a friendly no fuss deal
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(Jennings Ford Direct South Shields) - Posted 7 years ago
Great customer service and approached me with the best deal which was just what I was looking for. Fast collection and talk through the mod cons and friendly advice on what to input and colour choice.
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(Jennings Ford Gateshead) - Posted 7 years ago
Helpful staff member who sold me vehicle
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(Jennings Kia Washington) - Posted 7 years ago
Excellent service from start to finish by sales executive Martin jones.
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(Jennings Ford Stockton) - Posted 7 years ago
Great to deal with sales man polite and most helpful could not fault the whole process would not hesitate to recommend them in the future.Well worth the 300mile trip to collect
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(Jennings Ford Middlesbrough) - Posted 7 years ago
Excellent experience from initial call about a car to taking delivery. And we are in north of Scotland!
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(Jennings Ford Direct South Shields) - Posted 7 years ago
Stephen was very pleasant and helpful. It felt like he went the extra mile.
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(Jennings Ford Stockton) - Posted 7 years ago
We were very happy with the customer service provided by your salesman, Gary Lancaster, he was very knowledgable, and with no pressure helped us to choose a car we are very pleased with, we had a technical query the day after collection, went to showroom where again Gary solved and showed us what to do.
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(Jennings Ford Gateshead) - Posted 7 years ago
Great services from the Commercial sales department. Very happy with how easy the whole transaction went.
Jennings Motor Group 5 star review on 13th July 2017
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(Jennings Ford Commercial Gateshead) - Posted 7 years ago
Mark the salesman was very knowledgeable and strait talking. Not like some some car salesmen who are just dicks.
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(Jennings Ford Direct South Shields) - Posted 7 years ago
Excellent deal quickly dealt with
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(Jennings Ford Gateshead) - Posted 7 years ago
Excellent service, Michael Beck,s product knowledge second to none. Just good old fashioned no nonsense buying experience.
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(Jennings Mitsubishi Middlesbrough) - Posted 7 years ago
Great car, excellent service
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(Jennings Ford Middlesbrough) - Posted 7 years ago
courteous and helpful from start to finish
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(Jennings Kia Stockton) - Posted 7 years ago
Excellent service sales staff brilliant
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(Jennings Ford Middlesbrough) - Posted 7 years ago
Excellent service, no pressure selling, just gave the information required. Took the time to find the model of car required from associated garage.
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(Jennings Kia Stockton) - Posted 7 years ago
Jennings Motor Group is rated 4.7 based on 2,070 reviews