Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did they I'm not sure yet”

Helpful Report

(Jennings Ford Stockton) - Posted 6 years ago

“Friendly and helpful staff who made me feel nothing was too much trouble.”

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(Jennings Kia Stockton) - Posted 6 years ago

“We felt satisfied that they had given us a good deal and we love the car.”

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(Jennings Ford Stockton) - Posted 6 years ago

“Ian McGrath at Middlesbrough was a delight to do business with. He was helpful, not pushy and went out of his way to make sure that the car we chose was the right one for us. He didn't rush us into a decision and gave us time to have a good look at it before we drove away. We would not hesitate in recommending him to our friends and family if they are in need of a car in the near future. Jennings had a large amount of cars to view which is important when deciding which model to choose. We went there expecting to buy a focus ST line but came away with a Titanium which turned out to be a better option for us. We were grateful for the chance to view a few different types before making the final decision.”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“excellent personal customer service with no of the pushy sale tactics. chose jennings again for my new because of this”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“held car until wanted to pick it up even though it was a few weeks”

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(Jennings Kia Stockton) - Posted 6 years ago

“The service I received was First Class and Dan Smith was very helpful and obliging. He answered all my queries with great patience and demonstrated good salesmanship.”

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(Jennings Ford Gateshead) - Posted 6 years ago

“I would highly recommend Jennings Motor Group if you are wanting to purchase a new car. They have looked after my from start to finish. Any questions I had were answered confidently which put my mind at ease. I dealt with Kyle and he couldn't of been more helpful! Fantastic customer service! Thank you”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“As usual, the the Salesperson was friendly and helpful, without being pushy. The sale was completed on time and went very smoothly.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“The salesman wasn't too pushy, I explained what I did and didn't want and he followed that through.”

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(Jennings Ford Stockton) - Posted 6 years ago

“The salesman Gavin was very helpful in sorting the car for me & bringing it from Middlesbrough for me to view it before deciding if I wanted to purchase it”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Great knowlegable and friendly service”

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(Jennings Ford Commercial Middlesbrough) - Posted 6 years ago

“they explained everything to me which made it easy to choose my vehicle”

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(Jennings Ford Stockton) - Posted 6 years ago

“excellent service”

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(Jennings Kia Stockton) - Posted 6 years ago

“Friendly staff, easy process, Good deal”

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(Jennings Ford Stockton) - Posted 6 years ago

“Got me the car I wanted, at a good price, and quickly.”

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(Jennings Mazda Middlesbrough) - Posted 6 years ago

“Great customer service experience through from negotiating a deal to delivery of the vehicle”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Our first call enquiring about the car was handled very professionally and we felt comfortable with the responses we got from our questions. We travelled 100 miles to see the car and got excellent service from Gary the salesman who again ,made us feel welcome. When we went to collect the car everything was explained to us and Gary made sure we were comfortable with all the controls ready for our 100 miles journey back home. We were both very impressed with the service we received and would highly recommend Jennings Motors to anyone”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 6 years ago

“Excellent customer service from Alex Marshall-Hunt. He organised a prompt appointment for me to discuss changing my fiesta. Once I had chosen the car he offered me a range of products and services that were tailored to suit my requirements. Alex always offers a genuine, professional and friendly service. The financial aspect of the transaction was dealt with efficiently and the deal I was offered represents excellent value. I took delivery of my new car within in 2 weeks and was as always with Jennings at Dunston was a seamless transition. I highly recommend the whole team and will continue to deal with them as I have for the past 5 years.”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Great service.”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 6 years ago

Jennings Motor Group is rated 4.7 based on 2,070 reviews