Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 2 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“everyone at jennings made me feel welcome , there was no presser or stress , just in and out and got the vehicle i wanted, also a big thank you too gregg really helpfull”

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(Jennings Ford Commercial Gateshead) - Posted 6 years ago

“I have already sent a review Buying experience was excellent and Gary Lancaster was more than helpful I would recommend Jennings”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Great service friendly customer service everyone I spoke to was very friendly and helpful”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“We have been dealing with Ian Torbet to purchase our ford transit vans for a few years now Ian is an excellent sales man, we have not considered going to any other dealer as everything goes smoothly from the finance arrangements to the delivery of our vehicles all the way to the highlands nothing is ever a problem just a phone call away at anytime and everything is dealt with promptly, we will definitely be purchasing further vehicles in the future from Jennings.”

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(Jennings Ford Commercial Middlesbrough) - Posted 6 years ago

“Jack Tyreman is a star. He is courteous, helpful, considerate and above all not a pushy salesman - although he did manage to sell me a car when I really didn't want to buy a new one!”

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(Jennings Kia Stockton) - Posted 6 years ago

“Excellent and Professional Service”

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(Jennings Ford Stockton) - Posted 6 years ago

“Great staff, fantastic service. Looked after us really well and worked out a great deal for us.”

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(Jennings Kia Stockton) - Posted 6 years ago

“Calm, pleasant manner with no pressure and very informative knowledge regarding our enquiries.”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“Had a great experience buying my new Mazda3. From first contact with Chris the salesman through to taking delivery a couple of weeks later. Nothing was too much trouble from getting a great scrappage deal on my old car to arranging a good finance deal on my new one. Everything went smoothly and was hassle free.....would definitely recommend Jennings.”

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(Jennings Mazda Sunderland) - Posted 6 years ago

“The Salesman was helpful and friendly, not pushy.”

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(Jennings Ford Stockton) - Posted 6 years ago

“I had a very good experience, buying the car. It was a very unpressured, helpful atmosphere, with plenty of choices in the model and price range I wanted. I got a very fair px value for my trade in and picked up the vehicle in a couple of days.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“very good and pollite”

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(Jennings Mazda Washington) - Posted 6 years ago

“No hassle deal, and smooth transition to receiving my new car.”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Excellent buying experience from my first contact with Sam Khan and then Paul Robinson. Delivery from South Shields to Shropshire was an excellent service too. Photos online gave an excellent portrayal of the vehicle in fact we've just ordered another Focus for my wife so 5 stars are well deserved.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“This is my first ever purchase from Jennings and it’s gone so smoothly from start to finish, nothing was too much trouble no matter how many times I contacted the sales team. Fantastic service throughout”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Very helpful staff”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Many thanks to Alex, who made the whole process very easy and efficient.”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Everything went so smoothly there was no harassment and we were given time to inspect the car.”

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(Jennings Kia Stockton) - Posted 6 years ago

“Good service”

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(Jennings Kia Stockton) - Posted 6 years ago

“Salesman found a car to suit my buget”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews