Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

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“My purchase and part exchange was really straight forward good customer service”

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(Jennings Ford Stockton) - Posted 6 years ago

“I was extremely impressed with the Professional approach and friendliness shown by your staff at the Leeds branch. I will certainly be recommending you to my friends and family. Thank you. Mike Oliver”

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(Jennings Harley Davidson Leeds) - Posted 6 years ago

“I was made to feel as if I mattered and not just another old biddy.”

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(Jennings Ford Stockton) - Posted 6 years ago

“The service was excellent and I was kept updated regarding the car that was being shipped from South Korea! I love it!”

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(Jennings Kia Sunderland) - Posted 6 years ago

“They had the car I was looking for and made it very easy for me to trade in my old car and deliver the new one to my house. No problems and the car was and is perfect. No imperfections on the car at all. Fab service from Jessica and Mark.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Good, considerate and thorough dealings from salesman, leading to purchase of exactly the right car for us.”

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(Jennings Ford Stockton) - Posted 6 years ago

“From first contact you were professional and made the whole purchase of my Harley enjoyable would recommend you”

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(Jennings Harley Davidson Gateshead) - Posted 6 years ago

“Excellent sales guy Andrew all staff very knowledgeable, helpful and friendly in fact with parts and clothing I've spent £1,550 over the price of the bike !!”

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(Jennings Harley Davidson Leeds) - Posted 6 years ago

“Very happy with you”

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(Jennings Harley Davidson Leeds) - Posted 6 years ago

“Paul the salesman was very polite and new about the product”

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(Jennings Harley Davidson Leeds) - Posted 6 years ago

“from the moment i entered the showroom and the sales person ( natalie ) spoke to me i felt comfortable . all my questions were answered and any queries quickly dealt with . A very professional and at the same time personal experience .”

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(Jennings Kia Sunderland) - Posted 6 years ago

“The overall service from start to finish was excellent. There was no pressure for the sale and good knowledge from salesperson regarding the vehicle. This was the first sale for Natalee and an excellent job in completion. I would recommend Jennings Sunderland to all. The level of customer service was at a much higher level than other car sales company previously experienced.”

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(Jennings Kia Sunderland) - Posted 6 years ago

“Excellent customer service and friendly staff. I have been a Motorbility customer now for 9 years and have just collected my 4th car. Paul Pelagrino(Dunston, Gateshead) has always assisted me, making sure that I was happy with new technology and also explaining small details. I would highly recommend Paul to anyone needing assistance. I had a follow up call a few days ago checking I was happy .”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Not very good on call backs No hand book in car Would of liked a full fuel tank And car matts That would have been a nice touch.”

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(Jennings Kia Stockton) - Posted 6 years ago

“All our dealings with Jennings have been helpful and courteous, from our initial phone call during Easter holiday to collection. We dealt with Mark Taylor who was very friendly and did exactly what he said he would do, keeping us informed throughout. Thanks to the whole team for getting the car turned around really quickly for us.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Very pleasant staff that listen and go that extra mile to help with all your needs.”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“Both the Salesman and Dealer Principle spent upwards of 7 hours fulfilling my requirements, and I left the Showroom satisfied”

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(Jennings Ford Stockton) - Posted 6 years ago

“Car going well so far .service in dealership fine .no complaints”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“I sent my car in due to pot-hole damage. Excellent service. Repairs were quick and surprisingly cheap. Would recommend to anybody.”

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Posted 6 years ago

“So impressed. We dealt with Gary Lancaster who was first class, being friendly, extremely informative and helpful and in no way 'pushy'. Would gladly nominate him for salesman of the year. It was a pleasure doing business and will recommend to both family and friends.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

Jennings Motor Group is rated 4.7 based on 2,070 reviews