Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

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“I had a relaxed experience with no pressure to bye my new Ford Ka+”

Helpful Report

(Jennings Ford Middlesbrough) - Posted 6 years ago

“The buying process was simple from start to finish,photos and video sent of van.A mobile number of Mark the salesman which saved time going through the switchboard ect.Mark also arranged delivery which arrived at 7am so I was able to work that day.Outstanding.”

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(Jennings Ford Commercial Middlesbrough) - Posted 6 years ago

“We had previously arranged to meet Mr Downey to show us a car, on arrival the staff were helpful and friendly. Mr.Downey was very personable, helpful and friendly throughout the transaction, and thoroughly explained any technical queries we had and can highly recommend him as a top rate representative of the company. We and family have previously purchased cars from your firm and have always been very pleased with our vehicles and will certainly recommend Jennings to our friends and family”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Helpful and enthusiastic staff able to secure us the car we wanted.”

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(Jennings Ford Stockton) - Posted 6 years ago

“paul whitehead looked after me by helping me choose the right bike for all my needs.great salesmanship.everything we spoke about he was very helpful and knowledgeable.I am also having some modifications done to bike and hew was very helpful with this.I would certainly recommend my friends to this Harley dealership”

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(Jennings Harley Davidson Leeds) - Posted 6 years ago

“Very straightforward process Used email to communicate Very hassle free”

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(Jennings Kia Stockton) - Posted 6 years ago

“Was interested in a car over 150 miles away but didn’t have time to travel. Jennings were very willing to cater to my needs and delivered the car straight to my door for a reasonable price. Car is in great nick as well and they were willing to pay for any repairs I could’ve spotted at the beggining if it was not covered by warranty. Also the team were very helpful in assisting me from the sales assistant to the finance advisor. Would recommend!”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Excellent friendly staff who assisted me in buying my first bike.”

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(Jennings Harley Davidson Leeds) - Posted 6 years ago

“Very happy with car purchase had one small issue with item missing but Jennings put it Wright straight away good work. 👍👍👍”

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(Jennings Ford Gateshead) - Posted 6 years ago

“This is the 2nd time ive been asked to do this & was told to expect a phone call about my ptevious review. Im still waiting..so give me a call...”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“Bad customer service they said 3 times the car would be ready when it wasn’t the sales executive was off on the day of the hand over and didn’t tell us. the hand over wasn’t good as it was a different person and they didn’t have everything ready and we had to wait An extra week for car matts and a touch up pen they also said the car was going on the ramp Monday morning and it didn’t till Tuesday night for the final checks they then found an oil leak which had to be fixed this was exactly a week on from saying we wanted to purchase the car to then delay it another 2 days”

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(Jennings Kia Stockton) - Posted 6 years ago

“Prompt attentive service and helpful discussion towards meeting requirements. Fair price for purchase and PEX.”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“Everything was done in a very friendly way from start to finish and nothing was too much trouble, the cutomer service was first class...... no complaints at all!”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Hassle free while viewing car stock ,salesman very obliging and polite”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“Very good Save was very helpful and explained every thing in detail”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“Brilliant service all the time.”

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(Jennings Ford Gateshead) - Posted 6 years ago

“the salesman did not hassle you”

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(Jennings Ford Stockton) - Posted 6 years ago

“Excellent service from Steven Horner”

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(Jennings Ford Stockton) - Posted 6 years ago

“Everything was clearly explained and although extras ie warranties, paint protection were offered at additional costs it was never done in a pushy or forceful way. I thought the Sales guy Alex was very professional and friendly and made the experience of buying a car a lot less stressful than it could have been. I would recommend Jennings to friends and colleagues if they wanted to look for a car. Thanks”

Helpful Report

(Jennings Ford Gateshead) - Posted 6 years ago

“All very good. Easy transaction, good sales people. Felt valued and looked after.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

Jennings Motor Group is rated 4.7 based on 2,070 reviews