Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service no problems with order car deliver on time and day. Mark Taylor was exelent sorted every detail out and kept me informed on everything. Gave me a good deal for my part exchange.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Excellent service and a great price on my van.”

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(Jennings Ford Commercial Middlesbrough) - Posted 6 years ago

“Great dealership, family feeling, can’t do enough to help! I would absolutely recommend Leeds HD to anybody that asked where my bike came from. Ask for Kal he’s a legend.”

Jennings Motor Group 5 star review on 23rd August 2018

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(Jennings Harley Davidson Leeds) - Posted 6 years ago

“An excellent expirience from start to finish, Steve Ternent could not have been more helpful which is one of the reasons this is the fourth car i have purchased through him. Thanks once again i would highly recommend this company.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Good service”

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(Jennings Harley Davidson Leeds) - Posted 6 years ago

“Salesman was great definitely buy from you again”

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(Jennings Harley Davidson Leeds) - Posted 6 years ago

“The help I got from Andy and Kal was unbelievable even after I had completed the full process and bought my bike I can still go down for a brew and a chat and I’m always made to feel welcome.”

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(Jennings Harley Davidson Leeds) - Posted 6 years ago

“I was not offered several of the insurance packages (alloy, paint work etc) until I was picking my car up. These should have been mentioned to me when I signed up the lease not handover. It was an after thought and only because there was paper work I had to sign to say I had been offered it. I am really pleased with the car that I have chosen and the help with this. The sales assistant was very friendly and this one incident, unfortunately has tarnished the experience.”

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(Jennings Kia Stockton) - Posted 6 years ago

“all good great salesman bike nicely delivered”

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(Jennings Harley Davidson Gateshead) - Posted 6 years ago

“Very pleased indeed with Jennings Middlesbrough. Rachel King looked after us in choosing the right car - her after sales was excellent too. We will indeed look forward to doing future car purchases with your selves and hopefully with Rachel. 👍🏻”

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(Jennings Mazda Middlesbrough) - Posted 6 years ago

“Sales person was unfamiliar with the car we bought it was a mini .I have bought loads of cars service was poor no idea about the car did no research on it .We have a private plate on car made no effort to fit plates for us on collection day . Service was poor”

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(Jennings Mazda Sunderland) - Posted 6 years ago

“We are very happy with the service we received from Kyle everything was very easy and straight forward.”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“Amazing and easy experience, absolutely love my new car! Thank you very much!”

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(Jennings Kia Sunderland) - Posted 6 years ago

“Very Professional team of staff.”

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(Jennings Harley Davidson Leeds) - Posted 6 years ago

“Excellent service, really helpful would definitely recomend”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Recently purchase my third bike from Jennings Leeds HD. Once again the service was personable and friendly without any hard sell. Everything went smoothly and subsequent visits have always been good. One of the few dealers I would recommend.”

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(Jennings Harley Davidson Leeds) - Posted 6 years ago

“Bought a street bob the whole process was very good and easy i did have a minor problem with the bike but this was dealt with quick and professionally good company to deal with”

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(Jennings Harley Davidson Leeds) - Posted 6 years ago

“Top friendly staff with a great leader Cris”

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(Jennings Harley Davidson Leeds) - Posted 6 years ago

“Kal, the man’s a legend! Nothing seemed too much trouble and everyone was really helpful. More importantly, everyone is always smiling at Leeds HD, that means so much! I’ll be back when I change my bike!”

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(Jennings Harley Davidson Leeds) - Posted 6 years ago

“My review of Jennings Harley Davidson is short and sweet. I have bought a number of motor bikes from them and the fact I have repeated my custom is indicative of my satisfaction. However, on the most recent occasion my dissatisfaction was not with Jennings but with Harley Davidson itself. I ordered a new bike in November of 2017 with a delivery date of 1st March 2018 some five months later. Enough time you would think to make and deliver a bike, even from the USA. Well no, the bike was not delivered until the end of April some 8 weeks late. I can understand delays, if I get them explained to me, but HD did not do this they just said the bike "was on the water" - for three months? The essence of good customer service is communication perhaps HD need reminding of this otherwise they may find customers stop waiting and go elsewhere. So my advice if you order a new bike be prepared to wait - and wait - and wait!”

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(Jennings Harley Davidson Leeds) - Posted 6 years ago

Jennings Motor Group is rated 4.7 based on 2,070 reviews