Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

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“Ordered Kia Pro-Ceed wind deflectors online received them quickly and well packaged. They were also a great price for genuine item. They fit perfect. Thank you.”

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Posted 7 years ago

“GREAT SERVICE. ALWAYS WILLING TO HELP, OBVIOUSLY USED TO PROBLEM SOLVING' VERY MUCH 'CAN DO' ATTITUDE.”

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(Jennings Ford Commercial Middlesbrough) - Posted 7 years ago

“The sales rep was helpful and knowledgeable and treat me courteously.”

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(Jennings Ford Stockton) - Posted 7 years ago

“The service was 100 per cent excellent”

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(Jennings Ford Stockton) - Posted 7 years ago

“Yes, perfect”

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Posted 7 years ago

“product i ordered, rear bumper protector for Kia Sorento, not suitable. Have tried to find a way of returning product and obtaining refund, but no joy. I have emailed 3 times, telephoned 3 times, and had online chat. Was promised call back from person responsible for returns/refunds, nothing. Very disappointed, am going to pursue this via Paypal, will i use Jennings again, NO, will i recommend Jennings NO”

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Posted 7 years ago

“Item received as exactly as described. Quick shipping and excellent delivery service. I would recommend them to anyone and definitely will come back.”

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Posted 7 years ago

“Was happy with price and quick delivery and also the quality of the product”

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Posted 7 years ago

“The salesman was extremely helpful - very informative about the car I was interested in buying”

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(Jennings Kia Stockton) - Posted 7 years ago

“every time I buy a car from Jennings kia it has major faults, even though they are subject to a health check.,”

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(Jennings Kia Washington) - Posted 7 years ago

“No pushy salesman gave good advice and great customer service”

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(Jennings Ford Gateshead) - Posted 7 years ago

“I'm not completely happy, only after returning the car for work which should have been completed prior to handover am I close to being happy. Even then not all the work has been completed as discussed.”

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(Jennings Kia Stockton) - Posted 7 years ago

“Very friendly staff,very happy with car I purchased.”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“Amazing customer service , very friendly , helpful staff that go out of there way to help you”

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Posted 7 years ago

“Excellent customer service , very helpful, friendly & a massive credit to your company , I will recommend your company to everyone looking to buy a car , we have dealt with garage since 09 & always go back as service we receive is amazing”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“Sales Executive very pleasant and helpful. Richard White made making the decision to buy from Jennings a easy decision. Would be happy to come back again.”

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(Jennings Kia Washington) - Posted 7 years ago

“Excellent service and treatment from Chris Jennings, he couldn't have been more helpful.”

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(Jennings Kia Stockton) - Posted 7 years ago

“very professional from start to finish”

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(Jennings Kia Stockton) - Posted 7 years ago

“made very welcolme on site shown all round new car ect”

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(Jennings Ford Stockton) - Posted 7 years ago

“Just taken delivery of a Ford Fiesta which we bought for my son's birthday. From our initial contact with Jennings we were expertly guided to a vehicle would suit our needs and budget. There was absolutely no pressure or constant phone calls just support when we needed it. As the car was to be a surprise, all the staff involved were careful to check which numbers we could be contacted on so as not to spoil the surprise. We live in the South of England and were a little hesitant to purchase a car that we not only had not seen but also was from the opposite end of the country. We needn't have worried, everything was seamless and when the car was delivered we were thrilled that it was exactly what we have been hoping for. Would recommend to everyone.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

Jennings Motor Group is rated 4.7 based on 2,070 reviews