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Jennings Motor Group Reviews

4.7 Rating 2,070 Reviews
94 %
of reviewers recommend Jennings Motor Group
4.7
Based on 2,070 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019
Jayne Lamb
Jennings Motor Group 5 star review on 4th December 2018
Andrew Warriner
Jennings Motor Group 5 star review on 19th October 2018
Darren Pye
Jennings Motor Group 5 star review on 9th October 2018
Neil Williams
Jennings Motor Group 5 star review on 8th October 2018
ROBERT GLENDINNING
Jennings Motor Group 5 star review on 23rd September 2018
James McColl
Jennings Motor Group 5 star review on 19th September 2018
Anonymous
54
Anonymous
Anonymous  // 01/01/2019
Excellent service
Helpful Report
Posted 7 years ago
Salesman Wayne was very helpful. I was a bit disappointed that the inside of the car was quite dusty and had not been hoovered. With it being a brand new car I don't know why it was dirty.
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Posted 7 years ago
I was so impressed with the service which i received fro Jennings that I doubt whether i would deal with any other dealer.
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Posted 7 years ago
The transaction went smoothly, I was kept well informed and the items were well packed and shipped promptly. The only glitch was that the invoice was made out in the name of the company I work for instead of my name which caused some problems with duty at customs. DHL were able to sort it out though (eventually), and it didn't delay delivery.
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Posted 7 years ago
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Posted 7 years ago
Excellent friendly team always go that extra mile to find the right car special thanks to Chris Jennings always professional and helpful x
Jennings Motor Group 5 star review on 27th February 2017
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(Jennings Kia Stockton) - Posted 7 years ago
Everything was excellent
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(Jennings Ford Direct South Shields) - Posted 7 years ago
Very friendly, and made buying the car easy
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(Jennings Ford Direct South Shields) - Posted 7 years ago
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(Jennings SEAT Middlesbrough) - Posted 7 years ago
Fast delivery and products excellent
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Posted 7 years ago
I was totally satisfied with the service I received when I recently bought a car at Jennings, South Sheilds.The entire transaction was quick and easy and the sales executive,Ian McClusky was both pleasant to deal with and very professional.
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(Jennings Ford Direct South Shields) - Posted 7 years ago
Peter Hudson was knowledgeable and welcoming. Happy to have decided on a KIA from Jennings.
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(Jennings Kia Washington) - Posted 7 years ago
Fabulous service from Chris Jennings
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(Jennings Kia Stockton) - Posted 7 years ago
Very helpful polite staff. Have returned to this Dealership for a third time to purchase a new vehicle. Used the same salesman also. Paul Pellegrino who is always very efficient and helpful. I would definitely use Jennings Gates head again in the future.
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(Jennings Ford Gateshead) - Posted 7 years ago
It was quick and easy and hassle free from start to finish thanks big time to Carl.
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(Jennings Kia Washington) - Posted 7 years ago
I was really happy with the service from Alex Marshall-Hunt at Jennings. He was knowledgable, conscientious and efficient. He took us on a test drive in a Fiesta when we showed a particular interest in a certain model. I am really happy with the one I bought and he followed the sale up two days later with a phone call, to make sure everything was OK. He also dealt with the settlement on my trade-in car. Thank you.
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(Jennings Ford Gateshead) - Posted 7 years ago
Genuine, friendly, approachable, knowledgeable, helpful.....NOT pushy or intimidating. Excellent deal at the outset. Kept me informed of progress. Would use Jennings again.
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(Jennings Ford Stockton) - Posted 7 years ago
Excellent customer service given by salesman Marton Jones. Nothing was too much trouble and he took the time to explain things fully.
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(Jennings Ford Stockton) - Posted 7 years ago
Paul provided a good service, all of the work that the car needed was completed.
Jennings Motor Group 5 star review on 13th February 2017
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(Jennings Ford Stockton) - Posted 7 years ago
nothing any bother and looked after well
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(Jennings Ford Middlesbrough) - Posted 7 years ago
Jennings Motor Group is rated 4.7 based on 2,070 reviews