Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy confident sales man who made out experience very straight forward & enjoyable”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Sales team were very professional and helpful”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Good service. Right vehicle . Paul very helpful .explained details esp. related to concerns re warranty until aug 2022. Would recommend.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Excellent service from the sales team.”

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(Jennings Kia Washington) - Posted 6 years ago

“Very friendly staff willing to help.Very approachable and knowledgeable”

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(Jennings Ford Gateshead) - Posted 6 years ago

“They helped us get the perfect family car, Dave Horsley is very good at what he does. A******************”

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(Jennings Ford Stockton) - Posted 6 years ago

“Really helpful and friendly staff”

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(Jennings Kia Washington) - Posted 6 years ago

“Very helpful friendly sales team who helped me find a car that was right for me, couldn’t be happier with my new car or the excellent service I received.”

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(Jennings Ford Stockton) - Posted 6 years ago

“Excellent service from Paul Nixon”

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(Jennings Ford Stockton) - Posted 6 years ago

“The sales team were very friendly and knowledgable first class and excellent customer service”

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(Jennings Kia Washington) - Posted 6 years ago

“Was introduced by ian grant excellent employee then passed on to the young salesman forgot his name but first class phoned me on his day off very impressed”

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(Jennings Kia Stockton) - Posted 6 years ago

“Easy to follow procedures”

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(Jennings Ford Stockton) - Posted 6 years ago

“The was supposed to be checked before l picked it up got home and found we didn't have an Ariel went back couldn't get one to fit took it back as asked another day no one knew what we were talking about no communication between staff after 3 at least phone calls and my husband asking what was happening they said they had ordered the part and the car has to go in the work shop and if l wanted a courtesy car l have to pay £12 dont think so l am not happy at all shocking treatment”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“Clear factual communication.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Came out with the car I've been wanting be for a while. Managed to get a great deal thanks to Peter and his help. Lovely man”

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(Jennings Kia Washington) - Posted 6 years ago

“Great service and very professional couldn't recommend highly enough”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Good service, reasonable price”

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Posted 6 years ago

“they were not pushy and let me make my own mind up what car i wanted doing there best keeping the price down even saving me time by delivering the car and taking my old car away the sales manager was very helpful with every aspect of buying a car.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Professional, friendly, thorough and continued to support with aftersales paperwork - much appreciated. Thank you”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Although I live in the south east of the country the car and delivery were superb. I would certainly recommend your company to anyone buying a used car.”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

Jennings Motor Group is rated 4.7 based on 2,070 reviews