Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 2 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy purchasing experience.”

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(Jennings Kia Stockton) - Posted 7 years ago

“First class service”

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(Jennings Ford Stockton) - Posted 7 years ago

“Quick delivery’s Reasonable prices Quality products”

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Posted 7 years ago

“Made me a good deal on my bike and a pleasant bunch to deal with”

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(Jennings Harley Davidson Gateshead) - Posted 7 years ago

“Happy to answer all questions.”

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(Jennings Mazda Middlesbrough) - Posted 7 years ago

“First class service. Product was delivered promptly and was perfect fit for my vehicle.”

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Posted 7 years ago

“No pressure applied, immediate test drive, good trade in, dealt with the transfer of personal licence plate.”

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(Jennings Kia Stockton) - Posted 7 years ago

“My inconvenience was kept to an absolute minimum. Job seems to have been carried out correctly, meaning I won't need to come back.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Very informative and not pushy, credit to maz and jack, great salesmen, happy with my new car!”

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(Jennings Kia Stockton) - Posted 7 years ago

“Excellent sales team! More than happy to resolve any issues and get you the best deals possible.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Good friendly service”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“Very good service ticked all the boxes of what I expected.”

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(Jennings Ford Gateshead) - Posted 7 years ago

“Polite friendly and efficient was recommended to Jennings by a colleague hopefully in future if all goes smoothly I will recommend jennings”

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(Jennings SEAT Middlesbrough) - Posted 7 years ago

“helpfull and friendly sales staff”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Good team performance”

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(Jennings Kia Stockton) - Posted 7 years ago

“Ian McGrath provided detailed information and good advice and options of the range. He was easily contactable with any questions we had”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“Good point ,dealt mainly with Nichola Brown with phone calls & e- mails ( spot on) bad point , no handbook in car two phone calls to Gateshead branch ,still waiting not arrived yet!!!!!!!”

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(Jennings Ford Gateshead) - Posted 7 years ago

“Pleasant not pushy salesman like other dealerships. I would have liked email confirmation when I paid the deposit. I should have asked about a spare wheel as it didn't come with one or mudguards! But that is Ford not Jennings fault.”

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(Jennings Ford Gateshead) - Posted 7 years ago

“The representative who dealt with my custom was fab, he was clear, honest and friendly”

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(Jennings Ford Gateshead) - Posted 7 years ago

“Altogether very efficient and helpful. I traveled over 300 miles to purchase the car, so relied entirely on Jennings honesty to provide as much detail as possible. I had no need to worry!”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews