Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

Company Reviews

Questions

Metrics

4.7

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Write Your review

Tell us how Jennings Motor Group made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Entered showroom and met by mike. He introduced himself self and on sitting down gave refreshments to both my wife and I. He went on to put an acceptable deal together for us and went about his buisness very well without fuss.”

Helpful Report

(Jennings Mitsubishi Middlesbrough) - Posted 7 years ago

“Very good and quick process to buy a car. Recommend this way to buy a car.”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 7 years ago

“Faultless. Sales Rep Alan Platten has sold us at least 5 cars over the past 15 years. We truly think of him as a friend. My wife and I have complete trust in him and the Jennings Stockton dealership. Our new car was ready entirely as agreed. All the financial considerations were clearly explained by Alan and by Peter the Finance controller.They are backed up by an excellent service team as we have discovered in recent years. A truly pleasurable experience dealing with Jennings Stockton.”

Helpful Report

(Jennings Ford Stockton) - Posted 7 years ago

“Good service, helpful staff.”

Helpful Report

Posted 7 years ago

“Excellent. Ordered some wheel trims online and they arrived via UPS within 2 days.”

Helpful Report

Posted 7 years ago

“excellent service from order to delivery, will use again when required.”

Helpful Report

Posted 7 years ago

“Pleased with the attention given by staff and especially Nick Greenwood. Overall experience very good.”

Helpful Report

(Jennings SEAT Middlesbrough) - Posted 7 years ago

“Great customer service and very helpful,”

Helpful Report

(Jennings Ford Middlesbrough) - Posted 7 years ago

“A very good and easy buying experience. No hassle and good customer service.”

Helpful Report

(Jennings Kia Stockton) - Posted 7 years ago

“I received excellent service from the moment I walked into the showroom. The car was ready for me on the day I time stated. However, I am still waiting for the spare wheel and jack which was agreed at the time of purchase.”

Helpful Report

(Jennings Kia Washington) - Posted 7 years ago

“I found Mark very easy to deal with and the speed everything was dealt with was first class”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 7 years ago

“Very happy with the service I received! Love the car I bought.”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 7 years ago

“I received excellent customer service from Jennings. Everything was easily explained to me regarding the purchase. The car was ready to collect on the day stated and the salesman showed me the workings of the dashboard controls etc. i would not hesitate to purchase a vehicle from them again and would highly recommend Jennings if you are wanting to buy a vehicle.”

Helpful Report

(Jennings Ford Stockton) - Posted 7 years ago

“Received my Ford Fiesta yesterday and so far I am delighted with the car. Communication with Jennings was very good and I received a phone call confirming date and approx. time for arrival of vehicle and the delivery driver took the time to explain everything. Thank you.”

Helpful Report

(Jennings Ford Gateshead) - Posted 7 years ago

“Richard at your Washington branch was both courteous and professional ... he took his time explaining all the ins and outs of the numerous forms and information involved in the sale .... I got a detailed introduction to the vehicle's main controls ect and In addition he set up my phone and radio for me which was nice. .... all in all it was a trouble free purchase.”

Helpful Report

(Jennings Kia Washington) - Posted 7 years ago

“I was very happy with the service I received from Peter who delivered all that he promised The only thing I am not happy about and that is more about the service from KIA. There are no spare wheels in stock yet for this new model and I think that is unacceptable”

Helpful Report

(Jennings Kia Washington) - Posted 7 years ago

“Sales guy Maz was great none of the usual jargon you expect he put us at ease straight away so felt very comfortable with the whole process. Shame he was nt there at the end to complete handover however again no issues everything was great.”

Helpful Report

(Jennings Kia Stockton) - Posted 7 years ago

“Excellent service and attention from the first moment I walked into the showroom right through to the handover.”

Helpful Report

(Jennings Mazda Middlesbrough) - Posted 7 years ago

“Kyle was very efficient, helpful and patient! The service given by Jennings was great”

Helpful Report

(Jennings Ford Middlesbrough) - Posted 7 years ago

“The 5th vehicle we have bought from Jennings Ford Middlesbrough, always pleasant to deal with and competitive prices, it is highly likely we will return at some point in the not too distant future to buy our 6th vehicle”

Helpful Report

(Jennings Ford Middlesbrough) - Posted 7 years ago

Jennings Motor Group is rated 4.7 based on 2,070 reviews