Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service,thanks to Chris Lamb and all the staff”

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(Jennings Kia Stockton) - Posted 7 years ago

“I'm delighted with the customer service I received everything was explained to me and I'm over the moon with my car thank you ford”

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(Jennings Ford Stockton) - Posted 7 years ago

“Fantastic,everything was explained very clearly as what would happen a long the way up to the day to pick up the new motability car. Everything about the car was explained on the day. Very simple and easy. I would recommend Jennings at Preston dram to anyone. Gill was brilliant. Thank you very much.”

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(Jennings Ford Stockton) - Posted 7 years ago

“excellent service, very helpful and friendly sales advisor.”

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(Jennings Kia Washington) - Posted 7 years ago

“We have been buying cars for many years from Jennings and are always treated very well by the staff. They offer fair deals and keep us informed throughout the buying process.”

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(Jennings Mazda Middlesbrough) - Posted 7 years ago

“Just purchased a focus from Jennings Stockton,well pleased with the level of information and service I received,for a second time around.thanks Marcus”

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(Jennings Ford Stockton) - Posted 7 years ago

“An excellent service”

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(Jennings Ford Stockton) - Posted 7 years ago

“Sales lads where very helpful. .”

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(Jennings SEAT Middlesbrough) - Posted 7 years ago

“I like the customer service team. They are really nice and make easy every thing. Special thanks from ((Ian Torbet )).”

Jennings Motor Group 5 star review on 13th March 2017

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(Jennings Ford Commercial Middlesbrough) - Posted 7 years ago

“Sharon was great. Made the whole process very easy. She took her time and showed me around the car and was more than happy to answer any questions. I would definitely do this again as so far I'm very happy. 👍”

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(Jennings Ford Gateshead) - Posted 7 years ago

“Couldn't be happier with the service and helpfulness of the sales team. James in sales a pleasure to deal with”

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(Jennings Ford Gateshead) - Posted 7 years ago

“The service I received in particularly from Paul Nixon the sales executive has been excellent! I ordered a new RS and he kept me up to date through the 11 month wait. He has been helpful in arranging alterations to what I wanted and always available to contact with a prompt reply. Hopefully this good service will continue though the warranty and servicing period”

Jennings Motor Group 4 star review on 13th March 2017

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“Chris Jennings was really helpful and professional.”

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(Jennings Kia Stockton) - Posted 7 years ago

“Fantastic deal as always. Had six fiestas but this time went for a focus st-line. Sales staff are helpful in letting you make the right choice and go out of their way to make sure your happy with your purchase. Jennings of Stockton on tees. Yarm road is a great place to buy a new car.”

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(Jennings Ford Stockton) - Posted 7 years ago

“I have never owned a Ford before (always been a VW girl!) but I am delighted with my new Fiesta. The whole experience of changing my car was handled in a very professional and courteous manner. I would recommend Jennings Motor Group to family and friends. Thank you”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“We entered the showroom wondering whether to replace our almost 3 year old Vengan with a new one if the exchange price was right. I had a figure in mind. We were approached by Maz Rashid and in no time he was able to meet the my requirement. He handled the transaction in a most professional manner.”

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(Jennings Kia Stockton) - Posted 7 years ago

“My visit to Jennings was a pleasure. I was put under no pressure and the salesman was very helpful and dealt with my needs fully. The service was vey good indeed and I am enjoying my new car”

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(Jennings Kia Stockton) - Posted 7 years ago

“The staff were excellent. Only too happy to help. Got me into the car I wanted and I couldn't be more pleased with it. Tip to anyone going to Jennings South Shields ask for Ian mcclusky. He's an absolute star and will help with anything he can. 5 stars from me.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Very good service. The staff are always friendly and efficient.”

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(Jennings Ford Gateshead) - Posted 7 years ago

“My car purchase was handled by Mark Taylor at the South Shields branch and I can't fault the process or his service at all. From giving an informative and chatty test drive, to securing a great price and all minor issues with the car resolved, plus the copious cups of tea, Mark was professional and friendly without the regular sales pitch. I love my car so much and would consider purchasing from Jennings again in the future.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

Jennings Motor Group is rated 4.7 based on 2,070 reviews