Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service from Peter Hudson from Washington branch ,keep me informed about the banks transfer and arrange for my new car to be dropped of at my home address, top man. Only one small thing ,I never got any carpet s in my new kia car ,a set of carpet s would have been nice.”

Helpful Report

(Jennings Kia Washington) - Posted 7 years ago

“Helpful staff member who sold me vehicle”

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(Jennings Kia Washington) - Posted 7 years ago

“Mark the salesman was very knowledgeable and strait talking. Not like some some car salesmen who are just dicks.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“got a good price on the deal. staff good to deal with. this is my 3rd. mx5 with this dealer.”

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(Jennings Mazda Middlesbrough) - Posted 7 years ago

“The product is great quality came with a full kit for easy application only let down was delivery took longer than expected”

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(Jennings SEAT Middlesbrough) - Posted 7 years ago

“Mark was really helpful and made the whole process very easy”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Staff were very helpful.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Must be doing something good as this is my second Kia bought from Stockon”

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(Jennings Kia Stockton) - Posted 7 years ago

“get the car I wanted a Mondeo”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“The staff were helpful and answered all the question l had. Felt no pressure to buy my car and was told what would be done before l paid . Did have one problem with my wing mirror, and tried to get help the following day. But could not get to speak to the right person, or a response from the e-mail l sent to the person who sold me the car. The service as l mention was good. But could do with a better response when l got a problem after the first day !”

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(Jennings Ford Stockton) - Posted 7 years ago

“Just everything at the same place.vlarge selection to choose from”

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(Jennings Mazda Middlesbrough) - Posted 7 years ago

“The car was in good order, having been driven down from the north. Handover was very brief but having had a Mondeo previously was OK.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Great advice and information about the car I purchased. Friendly and competent staff....Excellent customer care. Will highly recommend to others.”

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(Jennings SEAT Middlesbrough) - Posted 7 years ago

“I don,t often change my car, but this experience went very well from start to finish, the salesman been very patient with me”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“great service very pleased good customer service”

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(Jennings Ford Commercial Middlesbrough) - Posted 7 years ago

“Prefessional Sales team. Excellent service department”

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(Jennings Ford Stockton) - Posted 7 years ago

“Nice product delivered to my home”

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Posted 7 years ago

“Had a couple of items off you both large items delivered safely no problems first item ordered by phone dealt with courtesy second item online easy both correct would use you again”

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Posted 7 years ago

“Sales consultant, delivery driver, accounts and call centre superb Final quality check on the car not satisfactory as paint on wheel nsf has defect and spoiler area looks like someone cleaned with scoured Valeting could have been better on exterior as wax left on (interior was fine)”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Identified a suitable car for me when the one I'd come to view had already been sold.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews