Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

Company Reviews

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Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with the service received at Jennings. Would definitely recommend.”

Helpful Report

(Jennings Kia Sunderland) - Posted 6 years ago

“Brilliant customer service all done without even going to the premises very happy better than your back street garage who ignore you after the sale.”

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(Jennings Ford Commercial Middlesbrough) - Posted 6 years ago

“excellent service that's why i have bought 4 cars in the last 20 years and will be back again”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Brillant”

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(Jennings Kia Sunderland) - Posted 6 years ago

“A most satisfactory experience - the car is perfect for my current needs and was supplied in excellent condition. Staff were extremely helpful and pleasant. - altogether a very pleasing .purchase.”

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(Jennings Kia Sunderland) - Posted 6 years ago

“After an anxious time visiting many garages, Jennings helped us to get the right car for the price. We are extremely happy with the respectful and informative way they looked after us throughout the process. Special thanks to Ashley Clarkson who did a great job fronting up this happy sale.”

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(Jennings Kia Stockton) - Posted 6 years ago

“Very happy with the customer service I received from Peter Nesbitt.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Usual excellent service from the sales team at Jennings Ford Direct.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Good and friendly service and knowledgeable staff”

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(Jennings SEAT Middlesbrough) - Posted 6 years ago

“After 10 years at least.. i can safely say we always get great personal service especially from Gareth at the Dunston branch”

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(Jennings Ford Gateshead) - Posted 6 years ago

“this is the 4th car we have purchased from Jenning's and all from the same salesman Paul - exceptional service and value for money.”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Excellent service from start to finish.”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“Excellent service from Mark in the sales team.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“The staff at Jennings Mazda are very good 5 Star”

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(Jennings Mazda Middlesbrough) - Posted 6 years ago

“My first 'blind' long range deal. Just a bit concerned but all went incredibly well. Thank you to all concerned. Just hope that your new owners, Lookers, give you the scope to keep the standard up.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“A very simple and good experience with just the right amount of help from Peter Nesbitt.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Used Jennings ford for years now first class service”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Very friendly,informative and knowledgeable staff.Our contact was Alex Marshall-Hunt”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Everything about the choosing and delivery of my new car was perfect, all the staff were very helpful.”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“The best dealership that I have ever been to and I've bought cars from SG Petch and also visited Bristol Street Motors but I can honestly say Jennings seat in Middlesbrough is by far the best for customer service and friendliness. Chloe Rooney is a great saleslady and a credit to the company.”

Helpful Report

(Jennings SEAT Middlesbrough) - Posted 6 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews