Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

Company Reviews

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Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have a service book which is stamped upto date however I do not have all the service sheets To say what was carried out on the service I did receive a sheet for a health check which was done at Sunderland. I have tried to contact trust ford Runcorn trying to chase up a service sheet for the service that they carried out but have not received a reply. Apart from this we are happy with the service we received from the sales rep Stephen Hodgson.”

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(Jennings Kia Sunderland) - Posted 6 years ago

“Very helpful and attentive but forgot to give the m, o , t . certificate to us”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“Overall well looked after”

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(Jennings SEAT Middlesbrough) - Posted 6 years ago

“Ian was really helpful and went above and beyond to get us in our new car when we needed it ASAP!”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“very pleased thank you”

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(Jennings Ford Commercial Middlesbrough) - Posted 6 years ago

“Great service, advice and frequent communication presented a easy transition to my new car.”

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(Jennings Kia Washington) - Posted 6 years ago

“Even though I live 300 miles away the service provided by Jennings gave us total confidence in the process from beginning to end. The vehicle was delivered on time and with full induction provided on the driveway of our home!”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Good service”

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(Jennings Ford Stockton) - Posted 6 years ago

“I DO NOT KNOW WHY YOU ASK METO MAKE SOME COMMENT ABOUT YOUR SERVICE, I HAVE BEEN YOYUR CUSTOMER SINCE 1066. I REST ,MY CASE REGARDS TO YOU ALL JOHN CORLETT”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Very pleased with the purchase of our used car Ian Phillips was our sales executive We found him very knowledgeable professional and friendly Given a fair price for our car Excellent service all round”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“Paul the mobility sales adviser made the process so easy and was on hand all the way to help with any questions very professional and many thanks now enjoying our new car.”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Fantastic service from start to finish. Thank you Graham Reynolds.”

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(Jennings Ford Stockton) - Posted 6 years ago

“Excellent service. Been with Jennings over 25 years and always receive excellent support from everyone.”

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(Jennings Ford Stockton) - Posted 6 years ago

“Second car I’ve purchased from Chloe at Seat. Very professional and friendly service. Couldn’t ask for more”

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(Jennings SEAT Middlesbrough) - Posted 6 years ago

“Very helpful, no bullshit”

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(Jennings Mazda Sunderland) - Posted 6 years ago

“Bought new cars from Jennings, Dunston for 25 years and wouldn't go anywhere else. Cannot fault this dealership and have complete trust and faith in all the staff but particularly Paul Pelegrino and David who have always been exceptional in helping me through the purchase of my new cars. Thank you so much. Vicki Taylor”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Your salesman was really helpful and pleasant and the official stuff was sorted far quicker than I'd thought it could be. Thank you for the car which is exactly what we were after, but as we found when we visited, it was cheaper and lower mileage than expected.”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“Qallaty service from all concerned ten out of ten thanks”

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(Jennings Ford Stockton) - Posted 6 years ago

“Full professionalism.”

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(Jennings Kia Washington) - Posted 6 years ago

“I am very impressed with Alan Platten, who has been attentive, enthusiastic, invariably friendly, most helpful and courteous in all our dealings. I wish him every success.”

Helpful Report

(Jennings Ford Stockton) - Posted 6 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews