Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always first class service throughout hospitality perfect all staff attentive and polite Especially Marcus who I’ve dealt with in the past hope to see you all again in three years.”

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(Jennings Ford Stockton) - Posted 6 years ago

“Faultless service, great sales team. Pleasure doing business. Thanks”

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(Jennings Ford Commercial Middlesbrough) - Posted 6 years ago

“as always i got first class service a jennings harley always a friendly welcome Grant and his team always go out of there way to help and also to Scott for his help doing the deal and staying back late with Grant waiting for the finance to go through , as always i will be back again ! many thanks jimmy mccoll”

Jennings Motor Group 5 star review on 23rd September 2018

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(Jennings Harley Davidson Gateshead) - Posted 6 years ago

“Being a motability customer I was dealt with Paul Pellegrino who is very understanding and explained every thing clearly answered my questions clearly kept me informed all though the whole process and when picked my new Ford kuga up went though every thing with me. This was the time I had used Jennings and it was most enlightening I will definitely be using them in future, great to do business with a company who care.”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Ian Torbet was our sales guy and assisted us all the way from ordering the right van for us to picking them up. He let us get after market alarms fitted before we picked the vans up and even linked our phones up when we did pick them up Great service thank you Jennings”

Jennings Motor Group 5 star review on 19th September 2018

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(Jennings Ford Commercial Middlesbrough) - Posted 6 years ago

“Great internet deal, high spec Ford Focus RS, top marks to salesman Marcus Windress for a smooth transaction, excellent delivery to my home address.”

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(Jennings Ford Stockton) - Posted 6 years ago

“Collected a car 1st September. The service I received from start to finish was 1 st class. Gethin Williams from South Shields I feel went the extra mile and the little niggles I had were solved by him. If I bought another car in the future I’d definitely see what they had on offer first. A*****”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“My recent experience .buying a 3yrs old Ford Fiesta via the internet , which I was very nervous doing , proved to be a very good experience , and car when delivered well up to expectations! thankyou Jennings Ford direct,South Shields and in particular Gethin Williams .”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Approachability, fairness, openness, courtesy, clarity and professionalism allied to appropriate support were all evident in my dealings with Mark at South Shields. Much appreciated. I've been very pleased with the service provided by Jennings at both South Shields and Gateshead over the last five years.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Easy to talk to, efficient process to purchase my car. Sales Executive good too. Delivery man was excellent with his knowledge of the car. Arrived on time.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“We’ve dealt with Jennings since the eighties and have always received excellent service. Our last six cars have been purchased from them and the after sales service has been great. The lads on the service desk are always friendly and efficient and Marcus has looked after us when we bought the last two or three cars.”

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(Jennings Ford Stockton) - Posted 6 years ago

“I was very happy with the service i got from start to finish. And phil my sales advisors couldn't be nicer he helped me a lot and was very kind helpful and professional. I would not hesitate to recommend to family and friends.”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“Having purchased a Kia Ceed from Kia Jennings in Preston Farm, Stockton, I was extremely impressed with the friendly professional manner of Lawrence who dealt with my purchase, paperwork and the collection date of my vehicle. From my experience with Lawrence and the team I would certainly recommend Kia Jennings to friends and family.”

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(Jennings Kia Stockton) - Posted 6 years ago

“Very professional and courteous service from salesman Ian.”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“The buying and trade-in all went very well and the Stonic is all that we .expected.Unfortunately our after Sales experience was marred by our being £327 out of pocket until such time as it takes for someone at Kia Finance to give us a refund for an installment taken for the car that we had already traded in. As this self same problem occurred the previous time we changed our car we rang Jennings to try to prevent a recurrence.Sadly they appear to not value our custom enough to oblige.The previous refund took 3 weeks,we trust that this one will be quicker.”

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(Jennings Kia Stockton) - Posted 6 years ago

“Great service and staff 5*”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“Just purchased a used car from Jennings at South Shields. I found the staff extremely helpful, and very knowledgable, and I would not hesitate in recommending this company to friends & family. When I picked my car up, the salesman went through the dashboard with me, explaining where things were, & what extras were on. I also found the used cars were good value for money, I'm very happy with my purchase.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“really good people there for you but not over the top five stars, cars are great too”

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(Jennings Kia Sunderland) - Posted 6 years ago

“The service I received from Stuart was excellent he was very helpful with everything I asked him”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“Very helpful and caring service Bike delivered exactly as ordered Customer service was excellent”

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(Jennings Harley Davidson Leeds) - Posted 6 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews