Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

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4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 2 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, really helpful would definitely recomend”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Recently purchase my third bike from Jennings Leeds HD. Once again the service was personable and friendly without any hard sell. Everything went smoothly and subsequent visits have always been good. One of the few dealers I would recommend.”

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(Jennings Harley Davidson Leeds) - Posted 6 years ago

“Bought a street bob the whole process was very good and easy i did have a minor problem with the bike but this was dealt with quick and professionally good company to deal with”

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(Jennings Harley Davidson Leeds) - Posted 6 years ago

“Top friendly staff with a great leader Cris”

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(Jennings Harley Davidson Leeds) - Posted 6 years ago

“Kal, the man’s a legend! Nothing seemed too much trouble and everyone was really helpful. More importantly, everyone is always smiling at Leeds HD, that means so much! I’ll be back when I change my bike!”

Jennings Motor Group 5 star review on 23rd August 2018

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(Jennings Harley Davidson Leeds) - Posted 6 years ago

“My review of Jennings Harley Davidson is short and sweet. I have bought a number of motor bikes from them and the fact I have repeated my custom is indicative of my satisfaction. However, on the most recent occasion my dissatisfaction was not with Jennings but with Harley Davidson itself. I ordered a new bike in November of 2017 with a delivery date of 1st March 2018 some five months later. Enough time you would think to make and deliver a bike, even from the USA. Well no, the bike was not delivered until the end of April some 8 weeks late. I can understand delays, if I get them explained to me, but HD did not do this they just said the bike "was on the water" - for three months? The essence of good customer service is communication perhaps HD need reminding of this otherwise they may find customers stop waiting and go elsewhere. So my advice if you order a new bike be prepared to wait - and wait - and wait!”

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(Jennings Harley Davidson Leeds) - Posted 6 years ago

“Great doing business with you, your sales staff were very efficient and went beyond their remit to help.”

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(Jennings Harley Davidson Gateshead) - Posted 6 years ago

“Excellent customer service, very friendly and a lot of knowledge about the bikes they are selling, clothing and parts department also excellent, always calling in for a chat and coffee.”

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(Jennings Harley Davidson Gateshead) - Posted 6 years ago

“as usual staff at Jennings south shields absolutely first class and salesman Paul Robinson who we have dealt with 5 times now is an absolute gentleman”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Good service throughout my dealings with them. Couple of minor issues since I picked it up but so far they have been resolved to my satisfaction. Easy company to deal with”

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(Jennings Mazda Middlesbrough) - Posted 6 years ago

“i am very satisfied with the car except for the n/s/f wheel which had been removed at some point & three of the wheel nuts had been replaced with knackered old ones which were badly corroded & swollen so the wheel brace would not fit properly.other than that the car is fine.(i bought 3 new wheel nuts} david coupland.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Great customer service.”

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(Jennings Kia Washington) - Posted 6 years ago

“Jennings in South Shields were very good and helpful but not pushy, I was very pleased with my choice of vehicle”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“I've been a customer of Jennings Ford Stockton for almost 20 years and I'm completely satisfied with my new car. Thanks again to Alan for yet another straightforward purchase.”

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(Jennings Ford Stockton) - Posted 6 years ago

“Well looked sfter by gavin lintern , even with a few problems , it was no trouble for gavin to sort a credit to the company”

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(Jennings Ford Gateshead) - Posted 6 years ago

“excellent cars and sales person Dave Nicholson providing excellent knowledge”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“Mark Taylor was probably the best sales man I have dealt with when ever I have brought a car. Nothing was any trouble to him”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“This is my second Kia car Ive bought from Jennings Stockton.No real problems, Maz sales rep Smart and well mannered,It was nice to do business with.One fault with my new Kia, The radio is not as good as my first car, no disc player and it does not compliment the car.”

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(Jennings Kia Stockton) - Posted 6 years ago

“I traveled from Aberdeen to south Sheilds to get the car I wanted. Would definitely buy used car from Jennings again. Lovely car thanks.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Been with Jennings for years excellent service”

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(Jennings Ford Stockton) - Posted 6 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews