Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 2 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Daniel Smith (Sales person) was helpful with all aspects during the purchasing process. Barry the sales manager was very attentive and made sure we were looked after.”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Excellent service and Mark at South Shields was very helpful.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Everything from start to finish when purchasing our car from Jennings was simple. Edward McCartney was a pleasure to deal with, nothing was too much trouble. I couldn't rate Jennings highly enough.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“professional and efficient service”

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(Jennings Ford Stockton) - Posted 6 years ago

“Service was very good. Our salesman, Mark Taylor, was very pleasant and efficient explaining everything clearly and precisely.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“I bought a Mazda 6 from Jennings, and apart from a couple of very minor hiccups, the transaction went very smoothly indeed. Martin Downing the sales adviser was very helpful and professional without being pushy. I also had some dealings with Adam the manager, who also was very helpful and sorted the hiccups with ease. I would have no hesitation in returning to Jennings to buy another vehicle”

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(Jennings Mazda Middlesbrough) - Posted 6 years ago

“Fantastic service as usual I dealt Stuart Thorpe again, who helped me get my perfect car, would highly recommend Jennings to anyone”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“Ian was really helpful and went above and beyond to get us in our new car when we needed it ASAP!”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“very pleased thank you”

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(Jennings Ford Commercial Middlesbrough) - Posted 6 years ago

“Great service, advice and frequent communication presented a easy transition to my new car.”

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(Jennings Kia Washington) - Posted 6 years ago

“Even though I live 300 miles away the service provided by Jennings gave us total confidence in the process from beginning to end. The vehicle was delivered on time and with full induction provided on the driveway of our home!”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Good service”

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(Jennings Ford Stockton) - Posted 6 years ago

“I DO NOT KNOW WHY YOU ASK METO MAKE SOME COMMENT ABOUT YOUR SERVICE, I HAVE BEEN YOYUR CUSTOMER SINCE 1066. I REST ,MY CASE REGARDS TO YOU ALL JOHN CORLETT”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Very pleased with the purchase of our used car Ian Phillips was our sales executive We found him very knowledgeable professional and friendly Given a fair price for our car Excellent service all round”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“Paul the mobility sales adviser made the process so easy and was on hand all the way to help with any questions very professional and many thanks now enjoying our new car.”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Fantastic service from start to finish. Thank you Graham Reynolds.”

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(Jennings Ford Stockton) - Posted 6 years ago

“Excellent service. Been with Jennings over 25 years and always receive excellent support from everyone.”

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(Jennings Ford Stockton) - Posted 6 years ago

“Second car I’ve purchased from Chloe at Seat. Very professional and friendly service. Couldn’t ask for more”

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(Jennings SEAT Middlesbrough) - Posted 6 years ago

“Very helpful, no bullshit”

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(Jennings Mazda Sunderland) - Posted 6 years ago

“Bought new cars from Jennings, Dunston for 25 years and wouldn't go anywhere else. Cannot fault this dealership and have complete trust and faith in all the staff but particularly Paul Pelegrino and David who have always been exceptional in helping me through the purchase of my new cars. Thank you so much. Vicki Taylor”

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(Jennings Ford Gateshead) - Posted 6 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews