Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly service from beginning to end. Kept up to date with progress of order and delivery times. Will be definitely using Jennings Seat for future purchases.”

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(Jennings SEAT Middlesbrough) - Posted 7 years ago

“The service given throughout my purchase of a second hand ford fiesta was brilliant. The sales rep was very helpful and went the extra mile to satisfy my special requirements. I would recommend this garage and will go back in the future.”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“I have always bought new Fords and therefore have considerable experience of dealing with a range of Ford dealers. My experience at Jennings was one of the best, Gavin Lintern, the Sales Executive who dealt with me throughout the process of purchasing my new car was excellent. He was very attentive, helpful and informative and explained the various documents carefully and patiently. He ensured that when the car was handed over, all of the relevant information about various features was carefully explained to my wife and myself. He is an excellent ambassador for Jennings and the Ford brand.”

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(Jennings Ford Gateshead) - Posted 7 years ago

“What an absolute amazing retailer! We dealt with Johnathon Y at the Stockton branch, what an absolute star! So helpful, so knowledgable and so professional! Will definitely recommend friends and family to him!”

Jennings Motor Group 5 star review on 15th March 2017

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(Jennings Ford Stockton) - Posted 7 years ago

“Quick and speedy with excellent customer service”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Great service very professional at all stages of the process”

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(Jennings Kia Stockton) - Posted 7 years ago

“So far only had my car 1 day but I'm so happy with it! Ian couldn't of helped me more if he tried! Brilliant customer service! In deserves alor of credit! Love my Ford Fiesta and hopefully it turns out to be a good car”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Excellent service from the minute I walked into the showroom to the delivery day. Salesman, Chris Jennings, was very knowledgeable, approachable and supportive throughout the process constantly ringing me with updates of progress.”

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(Jennings Kia Stockton) - Posted 7 years ago

“Jamie was a great help and any information that I required was always dealt with straight away.”

Jennings Motor Group 5 star review on 14th March 2017

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“I would recommend jennings to any 1 we were very pleased with the service we received 10 out off 10 for chris the salesman very helpful”

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(Jennings Kia Washington) - Posted 7 years ago

“Very pleased with the service I got from this dealer would use them again .”

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(Jennings SEAT Middlesbrough) - Posted 7 years ago

“I was very impressed by the courtesy shown and the professionalism of the salesperson, Kyle Morrison and every aspect of the sale was explained clearly and thoroughly.”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“I have bought 4-5 cars from jennings in the last 10years . I have always received excellent service.I have always dealt with Dave Nicholson who has been very helpful and very friendly.”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“Helpful and polite, listened to what I required from a car and guided me through the process very successfully. I have always had this excellent treatment from everyone at this showroom”

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(Jennings Ford Stockton) - Posted 7 years ago

“I Purchased a sportage on the 1st March 2017 from the onset the sales person Chris Jennings made my wife and myself very welcome I was at the time undecided between buying a Honda CRV and the Kia, after the test drive and several technical questions which Chris answered I was convinced I made the right choice”

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(Jennings Kia Stockton) - Posted 7 years ago

“The sales person dealing with me was Kyle Morrison and I couldn't have asked for better service, he was always helpful and polite and kept me updated throughout the time waiting for my new car to arrive which was well worth the wait incidentally.”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“I was visiting different garages trying to make my mind up which car I would like to purchase I visited lots of different garages as there is such a wide choice to choose from then I came across a salesman called James Mann who was so helpful in helping me choose what type of model car would suit my needs also to keep me within my budget I did my home work on the car by visiting on line car reviews and all had good reviews about the Kia Sportage 1.6 Gdi 130bhp 2Isg now I have purchased this car I am now a proud owner of this new 17 reg car it has everything I was looking for in a car and I would like to thank James at Jennings Kia garage in Stockton for his services and been very helpful in choosing the right car for me , so thanks Jeff Foster”

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(Jennings Kia Stockton) - Posted 7 years ago

“Gavin was very helpful and didn't pressure me into a sale (unlike other dealerships I went to!). He explained my options very well and was knowledgeable about the models i was looking at. They also price matched against a car I had seen somewhere else and quickly got the car I wanted in stock.”

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(Jennings Ford Gateshead) - Posted 7 years ago

“We have been buying cars from your dealership for over 3 years now and your sales assistants always give us a very professional and helpful sale. Martin Jones looked after our purchase with impeccable courtesy and knowledge. Both my wife and I have exchanged cars at exactly the same time over the last 3 years and the handover to us has always been exceptional. We will definitely recommend you in the future Paul kidby”

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(Jennings Ford Stockton) - Posted 7 years ago

“we have changed our car three times now and have always had a very good experience with Jennings. The information provided is clear and easy to understand. The service is efficient- no waiting around. Picking up the new car was effortless. Stuart, our adviser, has always been excellent. I would recommend Jennings any day.”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

Jennings Motor Group is rated 4.7 based on 2,070 reviews