Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

Company Reviews

Questions

Metrics

4.7

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Write Your review

Tell us how Jennings Motor Group made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We turned up on impulse with our little dog in tow. We were made to feel very welcome by all staff. The salesperson, Gavin Lintern, took the time to explain things to us even though we didn't have an appointment. When we decided on the car, we were given a very fair price for our old car which we were trading in. Many thanks.”

Helpful Report

(Jennings Ford Gateshead) - Posted 6 years ago

“I was very impressed with both sales people and how relaxed the experience for me was from start to finish. They took the time to educate me where necessary and guide me in the right direction.”

Helpful Report

(Jennings Harley Davidson Leeds) - Posted 6 years ago

“Excellent customer service given by Andy Godwin.”

Helpful Report

(Jennings Harley Davidson Leeds) - Posted 6 years ago

“Got me exactly what I wanted when they said they would”

Helpful Report

(Jennings Harley Davidson Leeds) - Posted 6 years ago

“Really happy that I wasn’t descended on by a hoarder of salesman on arrival, I was able to look around the showroom until I was ready to make inquiries. Having decided on the bike I wanted the purchase went through with the minimum of fuss. As I wasn’t able to collect my bike personally it was delivered free of charge.”

Helpful Report

(Jennings Harley Davidson Leeds) - Posted 6 years ago

“I have recently bought my new Harley Davidson from their Leeds Branch. It is my second bike from them. I have found dealing with the sales and after sales teams pleasurable. Chris Higgins the Sales/ Site Manager Customer skills are brilliant. As I have previously stated this is my second Harley and Chris has dealt with all my needs in a professional and Timely manner. The After Sales team is very attentive in all issues and questions when raised. Well Done Leeds Harley Davidson”

Helpful Report

(Jennings Harley Davidson Leeds) - Posted 6 years ago

“Personal friendly service but not over familiar. I,ve had couple of problems with communication from service in past. I.e not returning calls...but no problem with sales.”

Helpful Report

(Jennings Harley Davidson Leeds) - Posted 6 years ago

“Excellent service from both salesman Ian McClusky and delivery company. Car as descibed on line and in excellent condition. this was my fourth purchase from Jennings, I don't look anywhere else now!”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 6 years ago

“Service was fantastic, same salesman throughout, took us through every step , we were able to track the car”

Helpful Report

(Jennings Ford Middlesbrough) - Posted 6 years ago

“Very good service”

Helpful Report

(Jennings Ford Stockton) - Posted 6 years ago

“We walked in just for a browse, I approached a sales advisor to request a test drive thinking I would have to book a time slot, as it turned out he took me straight out he didn’t push or over sell the car my questions were answered with aparente knowledge of the car I was in, he let me drive it till I was ready to take it back, he went through all aspects of the car explaining what I would get and what we wouldn’t he was a very easy going sales advisor a pleasure to deal with we ordered the car that day. Jennings has been in contact to make sure everything is as it should be and that we were happy with our purchase. I can say a big yes to both of them and I have to thank ian Phillips our sales advisor for excerlent service and great and no nonsense experience in buy a new car from ford ..”

Helpful Report

(Jennings Ford Middlesbrough) - Posted 6 years ago

“I am always extremely satisfied with not only the new car but also the efficient friendly service of staff and the follow up services. Thank You”

Helpful Report

(Jennings Ford Stockton) - Posted 6 years ago

“Made me feel like a member of the family and not just a customer. Best Motor bike shop ever. I am so glad i went to these guys as it made my buying experience a pleasure.”

Helpful Report

(Jennings Harley Davidson Leeds) - Posted 6 years ago

“Brilliant service very organised really pleased with professional helpful staff.”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 6 years ago

“My wife and I found Mr Steven Horner sales executive very competent, easy to talk to with a pleasing manner and made us feel at home.”

Helpful Report

(Jennings Ford Stockton) - Posted 6 years ago

“The service received was always courteous and the salesman was always informed and professional. Though I was disappointed by the lengthy delay on the delivery of my vehicle I was more than happy with the way in which the situation was handles by the showroom. I am a returning customer and will consider using Jennings again in the future.”

Helpful Report

(Jennings Ford Stockton) - Posted 6 years ago

“Over the years and to date we have purchased 5 vehicles from Jennings. On each visit we have dealt with the same sales person and Peter Nesbitt has always made us feel very welcome, down to earth good conversation and easy explanation of the deal. From the point of walking through the door reception makes you extremely welcome.”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 6 years ago

“They found the car I was interested in at the right price, service was great from start to finish.”

Helpful Report

(Jennings Ford Stockton) - Posted 6 years ago

“Great salesman not pushy and had plenty of knowledge of the car, great service from view to collection”

Helpful Report

(Jennings Ford Stockton) - Posted 6 years ago

“I was happy with the overall deal the sales exc was very helpful nothing was a problem”

Helpful Report

(Jennings Ford Gateshead) - Posted 6 years ago

Jennings Motor Group is rated 4.7 based on 2,070 reviews