Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful in researching options”

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Posted 6 years ago

“James was helpful and professional I love my new car”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Friendly, approachable and professional service.”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Great service”

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Posted 6 years ago

“Very good service, worth the effort travelling 50miles to got to ford direct.prices are very competitive and many have extras (sat nav,body styling etc)compared with usual ford dealers.good selection of cars and non pushy but well informed sales people,with unlimited coffee,nobiscuits though.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“good service”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Supplied me with just the van I was looking for, gave me a good price for my old one and provided a professional service from start to finish.”

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(Jennings Ford Commercial Middlesbrough) - Posted 6 years ago

“All was perfect”

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Posted 6 years ago

“I have never written a review but felt I needed to regarding my purchase of a Fiesta two weeks ago. The customer service provided by Gethin Williams at the South Shields branch was excellent. Went the extra mile - Thank you Gethin”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“I purchased a set of alloys for my CX5 which would not fit as they were for the old model. Jennings and Mazda UK arranged for the return of the wheels to stock via my local dealer and then refunded me the purchase price. Everyone involved was extremely helpful in sorting this out for me, thank you. I would have no hesitation ordering future items from Jennings, very competitive prices too!”

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Posted 6 years ago

“Great service, Can't fault the sales manger Chris!”

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(Jennings Harley Davidson Leeds) - Posted 6 years ago

“Knowledgeable sales executive (Mark Taylor) provided fantastic advice and support in the car buying process making the experience very straight forward.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“The process was quick”

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(Jennings Ford Stockton) - Posted 6 years ago

“- salesman was lovely however, no information on the car just let us drive off. - not shown around the car only to see how the petrol and lights worked. - recently asked about car mats to be told there was some in stock to drive there and find out there isn’t. still waiting on a phone call to say they are in stock (told they would order me them by the next day) - user manuals missing from the car, had to drive back to get one - plus side nice sales man, lovely car. level of service seems uninterested”

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(Jennings Kia Stockton) - Posted 6 years ago

“Great service from Peter Nesbit. Everything went as dicussed. Cannot fault him or he company. 3rd car bought from here never had any problems.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“when I picked up car there was no spare key was told is was not a problem key would be here in a couple of days .Seven weeks later still waiting !! when contact salesperson get told he will look into it and call me back he never does.Very poor after sales service”

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(Jennings Kia Stockton) - Posted 6 years ago

“Love my new car”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Fantastic service, hassle free test drive organised really quickly. Smooth transition when buying my new Kia. No pressure at all well at ease.”

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(Jennings Kia Washington) - Posted 6 years ago

“A very warm welcome from Mark Taylor, nothing seemed to much trouble for him and I feel as if a got a fair deal.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“I got the right car at the right price with a very fare trade in price, Great service from a friendly staff, Overall a good experience .”

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(Jennings Ford Gateshead) - Posted 6 years ago

Jennings Motor Group is rated 4.7 based on 2,070 reviews