Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paul Nixon really helpful as always”

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(Jennings Ford Stockton) - Posted 7 years ago

“Friendly and efficient service with no administration fee.”

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(Jennings Ford Stockton) - Posted 7 years ago

“Comunications need attention”

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(Jennings SEAT Middlesbrough) - Posted 7 years ago

“Very good service”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“I am very satisfied with the level of service i recieved at jennings and would reccomend friends and family in the future. Thank you for helping me get on the road. With Thanks Mr Paul Hogarth”

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(Jennings Ford Gateshead) - Posted 7 years ago

“MPG not anywhere near what I expected washer bottle almost empty . the car Is good to drive and chris Jennings was very helpful. REGARDS Ron Bellas”

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(Jennings Kia Stockton) - Posted 7 years ago

“From first entering Jennings at Stockton we were greeted by Emma . She was very good and helped us find the car we were after. I had seen a particular car on their website which was at Gateshead. Emma arranged for the car to be brought down and we had a test drive and decided to buy it. Emma took care of everything and explained all our options.”

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(Jennings Ford Stockton) - Posted 7 years ago

“Really friendly and helpful staff. Made sure I was looked after from start to finish.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Hi my afternoon at Jennings was very good Alex was a most helpful guy and I came out very pleased with the car I picked it is the car of my dreams , I have wanted an ecosport since they cam out and I am very happy with it.”

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(Jennings Ford Gateshead) - Posted 7 years ago

“Very helpful and understanding.”

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(Jennings Kia Stockton) - Posted 7 years ago

“I would highly recommend this dealers to all friends and family. I first enquired about a little 2nd car online, found a little KA and enquired about it. After 10mins of my enquiry my phone rang and it was the Internet sales dept. They told me a sales executive from stockton would be in touch. That same day Paul T was in touch and made me an appt to go and view the car. Myself hubby and daughter went down to stockton and Paul and the rest of the team were really friendly and helpful. We purchased the vehicle a week later and was very happy with the service”

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(Jennings Ford Stockton) - Posted 7 years ago

“Marcus helped me purchase my car. I came back specifically because of how he helped me 3 years ago.”

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(Jennings Ford Stockton) - Posted 7 years ago

“I was very pleased with the help I got when buying my car recently. Mr McCluskey was helpful and did a very efficient job. As a female buyer it was good to be treated as such without everything being referred to my husband who accompanied me. Not always the case I can assure you. We would not hesitate to recommend Jennings to others and if we ever need to purchase another car would probably come to you first. With thanks. Jane Morison.”

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(Jennings Ford Gateshead) - Posted 7 years ago

“Sale's did not do as they said they would, no follow up. Not even a phone call to see if I liked and was happy with my new RS, not what I was expecting. Car bonnet was badly scratched, my local body shop told me, this would have been done during car preparation. Drivers floor mat damaged. I don't think the car hand book even covers this model for Focus. The only reason I bought the car from Jennings, they are about the nearest dealer to me. Don't think I will be back. have bought another Ford product, from another dealer, will be going back there.”

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(Jennings Ford Commercial Middlesbrough) - Posted 7 years ago

“Very helpful and professional”

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(Jennings Ford Commercial Gateshead) - Posted 7 years ago

“excellent service and looked after me great dealer”

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(Jennings Ford Gateshead) - Posted 7 years ago

“Good customer service, although there was a delay in receiving the vehicle. This wasn't the dealerships fault”

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(Jennings SEAT Middlesbrough) - Posted 7 years ago

“For me the sales team were very good, helpful and interested in getting the right vehicle and deal for me. The car arrived just as they said it would ( it needed to be delivered ) well presented and ready to go.”

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(Jennings Ford Gateshead) - Posted 7 years ago

“The salesman I dealt (Ian Phillips at Middlesbrough) with throughout the sale was lovely and genuine. Nothing seemed too much trouble.”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“The motability specialist explained the scheme to me and the different vehicles in the range. All the different options were explanined to me and the vehicle I had chosen was ordered for me. I was kept informed of the whereabouts of my vehicle throughout the whole process.”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

Jennings Motor Group is rated 4.7 based on 2,070 reviews