Jennis & Warmann Reviews

Name: Jennis & Warmann
Address: 115 STOKE NEWINGTON ROAD, London
Rating: 4.29

4.3 Rating 332 Reviews

83 %

of reviewers recommend Jennis & Warmann

4.3

Based on 332 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email

Visit Website

Email:

sales@jennisandwarmann.uk

Location:

115 STOKE NEWINGTON ROAD
London
N16 8BX

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Jennis & Warmann 1 star review on 27th April 2018

Ian Allen-Banks

Jennis & Warmann 5 star review on 18th November 2017

Lee Pearce

Jennis & Warmann 5 star review on 6th August 2017

Martin Roberts

Jennis & Warmann 5 star review on 23rd May 2017

Awesome Suits! Great Service

Jennis & Warmann 5 star review on 9th August 2016

Ash

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really nice jacket and waistcoat combo! Well worth the wait!”

Helpful Report

Posted 6 years ago

“Terrible experience dealing with this company from day one being measured in the shop to receiving an very poor end product. Probably some of the worst customer service I have ever experienced in the UK.”

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Posted 6 years ago

“Absolutely excellent service with lots of emails keeping me updated with the progress of despatch and delivery of the shirts. Would highly recommend especially given that the shirts are such good quality and my son loves them.”

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Posted 6 years ago

“Sizing correct and very helpful in tracking order”

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Posted 6 years ago

“This company is a complete shambles and a disgrace. Suits are good quality and fit well but they are just not worth the hassle of there APPALLING customer services. Emails go unanswered for days and sometimes weeks. They are impossible to get hold of on the phone. I had to chase my suit almost daily and it arrived the day before the wedding only due to my constant chasing. They forgot one of the ties and we ended up looking round shops the morning of the wedding looking for ties. We never found what we were looking for so was left feeling very dissapointed and upset. Not received a refund for this and emails are still unanswered. AVOID at all costs. They are a disgrace and I will be contacting trading standards”

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Posted 6 years ago

“Amazing suit! It fits very well my body. just took long time to get a suit. I got my suit after 40 days.”

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Posted 6 years ago

“Very happy with suit I purchased,had trousers altered and they fit perfect,delivery, contact and information all excellent, basically "does what it says on the tin",FANTASTIC SERVICE.”

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Posted 6 years ago

“Got delivery of my suit tonight, very happy with quality and delivery,it's a perfect fit ,had trousers hemmed and they fit perfectly, overall a fantastic service.MANY THANKS .”

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Posted 6 years ago

“5 suits required for hire, was told that the groom would get his free of charge, I decided to buy mine outright as it was a good price, the groom also said he would buy his, but asked the sales person if he would still get one free suit hire and was told yes he would get one free suit hire, so he went ahead and hired and bought the suits. Was charged the full amount “NO FREE SUIT HIRE””

Helpful Report

Posted 6 years ago

“I paid for a three piece blue classic herringbone plaid suit, plus an extra waistcoat in brown. The suit came in reasonable time and when it arrived I was pleased with the quality. However, it seems that there is little attention paid to the actual order as after a few minutes of rummaging in the box it became evident the blue plaid waistcoat was missing (perhaps they assumed the extra brown was replacing it). As well as that I'd asked for flat fronted trousers and got pleated and the waistcoat has a standard size sewn into the back of it leading me to suspect it may not be the custom fit that I had paid extra for. I understand mistakes can happen so I gave them the benefit of the doubt and emailed them to find out where my missing waistcoat had gotten to. One week no answer, so I called the office. They told me they were sorry and I'd have an email confirming my waistcoat was being delivered by tomorrow. Nothing came. Then I emailed demanding a refund as there was no time for it to arrive before my wedding. I got an immediate response this time and was told if the waistcoat hadn't left the tailors I'd get a refund. 5 hours later I got a refund of £20... I don't know how this is compensation for an item I paid £114 as an extra or £50 as part of a three piece. Luckily the suit is nice. Can't deny that. I will just say that if you are planning to buy from these guys do it in good time in case anything goes wrong and don't bother with all the added extras of custom fit as I'm not sure they are really measuring anything.”

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Posted 6 years ago

“Everything as described good fit beautifully made”

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Posted 6 years ago

“I asked for s sample of cloth but was told I couldn’t have it in the colour I wanted.”

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Posted 6 years ago

“Really nice suit !! I live in France and receive the suit in time, that perfect !”

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Posted 6 years ago

“Wonderful quality, timely delivered and fits perfectly. For anyone who loves tweed, this is the place to get it at a decent price!”

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Posted 6 years ago

“Prompt service”

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Posted 6 years ago

“The suit came as advertised. I inputted my measurements and the suit that showed up fit perfectly. All I have to do is get the pants hemmed. I am very happy with the suit.”

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Posted 6 years ago

“Fantastic quality, beautifully crafted and fits like a glove.”

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Posted 6 years ago

“The suit fits perfectly. Fabric is good quality. Thank you. You made my day, when the parcel came to me. :)”

Helpful Report

Posted 6 years ago

“When I purchased the special offer of the suit I spent time and effort filling in my details size cut ECT just to find I received just the waistcoat to add to this I even payed for alterations of the suit they took my money and these services were not needed as they were not going to offer me the full suit at the discount price . I feel really disappointed with this product and the way it is marketed. I have no trust in buying off the internet anymore it should not be allowed .”

Helpful Report

Posted 6 years ago

Hi, Thanks for your feedback. When you placed your order, you selected waistcoat only and paid for a Waistcoat. You didn’t buy a full suit. I’m not sure why you are expecting us to send a full suitbfor the price of a waistcoat. If you need the full suit, you should’ve selected that option and order a full three piece suit. Please check your invoice or email sales if you need clarification.

Posted 6 years ago

“I called ahead before ordering and let them know my deadline. When it was getting close I was getting worried but eventually got a hold of one of the people there. They worked with me and got my suit to me in time. Now that I know Jennis & Warmann are out there I will make any future orders well in advance to avoid the last minute stress. The suit came in fitting perfectly and looking amazing. I have gotten nothing but compliments on my suit. Everything was super smooth except the stress at the end but they made it right. Thank you so much guys!”

Helpful Report

Posted 6 years ago

Jennis & Warmann is rated 4.3 based on 332 reviews