JENZA Reviews

Name: JENZA
Address: Level 4, 4 Graham Street, Auckland, Auckland Region
Rating: 4.84

4.8 Rating 184 Reviews

98 %

of reviewers recommend JENZA

4.8

Based on 184 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About JENZA:

Who is JENZA? Can I trust them? And why don’t you ever answer our calls? (Mum??). So, (mostly) legit questions to ask before you book. JENZA is the travel love child of USIT and BUNAC – two originals of the work and travel world founded by students in 1959 and 1962. Yep, we’re old AF. But with that, comes a ton of wise old owl expertise and trust. Basically, these chaps may be so new they chafe – but it’s not our first rodeo. Working as one global team, JENZA has the backing of 65+ years of work abroad experience, but has been built for today’s travellers. Shaped by our Youth Advisory Panel and given the stamp of approval by our roadtesters, it’s all in our logo: You Shaped Travel.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Louise is extremely nice, she immediately made us all feel more at home, we could ask her any question coming to mind and she tried to help us always! She also admitted whenever something wasn‘t within her area of expertise, which I am grateful for, so we knew what we had to research on our own.”

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Posted 1 year ago

Thank you so much for your lovely review. We are delighted to hear that Louise was such a great support to you when you arrived in Auckland, and we're glad that you found the orientation so helpful.

Posted 1 year ago

“Louise was so great with giving helpful information and being such a lovely person! She always helped with everything🫶🏻”

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Posted 1 year ago

Thank you for your lovely review! We are delighted to hear how helpful Louise was for you at the Auckland orientations, and we agree, she really is amazing!

Posted 1 year ago

“Really helpful but a lot of organisation”

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Posted 1 year ago

We appreciate your feedback and are happy to hear that you have found JENZA to be really helpful. - The JENZA Team

Posted 1 year ago

“JENZA has been amazing! I was emailing with Corrie from the very beginning and she was always super helpful and lovely to speak to. The whole process has been really easy and any questions or concerns I’ve had have been resolved super quickly. I would highly recommend JENZA, and thank you Corrie for all of your help!”

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Posted 1 year ago

Thank you so much for your lovely review, Amelia! That's so amazing to hear that you have found our team so supportive and friendly, especially Corrie. We really appreciate your kind words and we can't wait to hear all about your travels in Canada.

Posted 1 year ago

“The customer service after arrival was great. They gave us a lot of information and helped us if we had any problems. They also made themselves available for the future. Would recommend :)”

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Posted 1 year ago

Thank you so much for your lovely review! We are so happy to hear that you found the arrival orientation so helpful, and that our staff were able to support you getting started on your new adventure.

Posted 1 year ago

“Good and informative presentations, really helpful to take care of the basics before your Work&Travel experience gets started. Louise is a very friendly person who can always be approached. Thanks to the whole Bunac/Jenza team!”

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Posted 1 year ago

Thank you, Joshua, for your 5 star rating of JENZA! We are glad to hear that you found the presentations to be "Good and informative" and that you had a positive experience with Louise. We are pleased to hear that the Bunac/Jenza team was able to provide you with the basic information needed for a successful Work&Travel experience; your feedback is greatly appreciated! Thank you for taking the time to leave us a review.

Posted 1 year ago

“Louise is a wealth of knowledge. She is so well rounded and connected in NZ and that was so clear during the duration of the orientation week. She was reassuring and comforting, despite an endless amount of unknowns.”

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Posted 1 year ago

Thank you so much for the 5 star rating, Dakota! We are so glad that you found Louise to have such great qualities! She has a deep understanding of NZ and is able to provide reassurance and comfort, a reminder of the importance of a good guide during an orientation week!- JENZA Team

Posted 1 year ago

“I had a really nice time in orientation with really helpful information about finding jobs and travelling that helps me really right now. Corrie also helped me a lot with some issues I had with my IRD application. Thank you very much!”

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Posted 1 year ago

Thank you so much for your 5-star rating of JENZA! We are glad to hear that you found the orientation helpful and that Corrie was able to assist you with your IRD application. We appreciate that you took the time to share your experience. It means a lot to us! JENZA Team

Posted 1 year ago

“I have been incredibly grateful for Louise and the whole BUNAC/Jenza team. From start to finish all of my questions were answered and I always felt secure. The presentations during orientation were incredibly informative and touched on things that I would never have thought to question. I would highly recommend future traveller's to connect with the Jenza team!”

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Posted 1 year ago

Thank you Christal for your 5 star rating of JENZA! We appreciate your kind words and are thankful you had a wonderful experience with us. We are so glad Louise and the BUNAC/Jenza team were able to assist you in getting all of your questions answered and that you felt secure. - JENZA Team

Posted 1 year ago

“JENZA was really helpful. They helped us setting up a bank account and getting an IRD number. They recommended different websites for cars or jobs, which where so helpful, I immediately tried them out. And they also helped us all to come together as a group and to find new friends.”

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Posted 1 year ago

Thank you so much for your 5 star rating of JENZA, Christina! We are truly grateful. We are glad to hear that JENZA was so helpful to you. Thanks again for your lovely review - it means a lot to us!

Posted 1 year ago

“The time with JENZA and in particular with Corrie really helped me to start my jurney. It was the best decicion to chose this organization, because so one has the posibility to arrive and to sort everything out. It is also very helpful to have the WhatsApp group in which you are in contact with teavellers all around New zealand, for example. Abd there are People in different states if their journey. It is just fantastic to havethis Organization, witch also helps you, after your integration week. Tanks a lot”

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Posted 1 year ago

Thank you so much for your 5 star rating of JENZA, Patricia! We are so glad that the time with JENZA, especially with Corrie, helping you to start your journey. It's great to hear your feedback about the Whats App group and organisation, so thank you again! JENZA Team

Posted 1 year ago

“Roisin Doyle Has been able to answer all my questions and more with speedy reply times and a reassuring tone”

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Posted 1 year ago

We're so glad to hear that Roisin Doyle has been a great help to you with quick response times and a reassuring tone. We really appreciate your kind feedback - JENZA Team

Posted 1 year ago

“Louise possesses a wealth of knowledge that is truly astounding. Her ability to provide insightful answers, even in response to diverse and unique questions, was incredibly valuable.”

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Posted 1 year ago

Thank you Jan, for your 5 star rating of JENZA. We truly appreciate it. Louise is an invaluable asset to the team with her wealth of knowledge and ability to respond to various questions. - JENZA Team

Posted 1 year ago

“Louise and Shontelle from JENZA helped me a lot with giving all the important information I needed to start my Work&Travel journey. Very friendly and helpful people. Thank you!”

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Posted 1 year ago

We are so glad to hear Louise and Shontelle were able to give you the important information you needed to begin your Work & Travel journey. It means a lot to us that they were both so helpful and friendly. Thank you for your kind words.

Posted 1 year ago

“Jenza really helped me on my first days here in Auckland. There are so many things you don’t even think about when traveling here, but they helped me organise and manage the application for an IRD number for example. The orientation was really helpful and well thought through. It’s a great welcome here. Definitely recommend”

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Posted 1 year ago

Thank you so much for the wonderful 5-star rating and your kind words! We're so pleased that you found Jenza helpful when you arrived in Auckland. It's wonderful to hear that our orientation was useful as it's something we strive hard to make as effective as possible. It's great to hear that it made your arrival here easier. JENZA Team

Posted 1 year ago

“Informative!”

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Posted 1 year ago

Thank you for leaving your review Ank! - The JENZA Team!

Posted 1 year ago

“just helping through evetything!”

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Posted 1 year ago

Thank you so much for your 5-star review, Lorenz. We are glad to hear that you received the help you needed throughout the process. We appreciate your feedback! - JENZA Team

Posted 1 year ago

“The Jenza Sessions we're very detailed and helpful to start a Work and Travel Adventure! Without it, we would have probably taken days and weeks to find a job, camper or other essential things like a IRD or Bank Acc. It's definitively Wörth the Money! Big thanks to Louise and Sharron from Jenza Auckland!”

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Posted 1 year ago

Thanks so much for your lovely 5 star review, Julius and Leon! We are delighted to hear that you found the arrival orientation in Auckland so helpful, and that Louise and Sharyn were so supportive! We really appreciate your kind words and we hope you enjoy the rest of your time here in New Zealand. - JENZA Team

Posted 1 year ago

“Amazing customer service -- super responsive, illuminating and helpful. The whole process towards a J1 has been so easy to follow!”

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Posted 1 year ago

Thank you so much for your 5-star rating of JENZA! We are thrilled to hear that you have found the whole J1 process so straightforward. Thank you for taking the time to share your positive experience! - JENZA Team

Posted 1 year ago

“the process has been incredibly easy to follow with the help i have received over the phone. whenever i wan unsure about something or needed some extra information i could ring and everything with be answered within 5 minutes. awesome customer service making the process so much more fun and stress free”

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Posted 1 year ago

It's great to hear that the process has been incredibly easy to follow with the help you've received over the phone. We really appreciate your feedback about the excellent customer service, making the process much more fun and stress-free. Thank you for choosing JENZA!

Posted 1 year ago

JENZA is rated 4.8 based on 184 reviews