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JENZA Reviews

4.8 Rating 184 Reviews
98 %
of reviewers recommend JENZA
4.8
Based on 184 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
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About JENZA:

Who is JENZA? Can I trust them? And why don’t you ever answer our calls? (Mum??). So, (mostly) legit questions to ask before you book. JENZA is the travel love child of USIT and BUNAC – two originals of the work and travel world founded by students in 1959 and 1962. Yep, we’re old AF. But with that, comes a ton of wise old owl expertise and trust. Basically, these chaps may be so new they chafe – but it’s not our first rodeo. Working as one global team, JENZA has the backing of 65+ years of work abroad experience, but has been built for today’s travellers. Shaped by our Youth Advisory Panel and given the stamp of approval by our roadtesters, it’s all in our logo: You Shaped Travel.

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Anonymous
Anonymous  // 01/01/2019
The seminar was really helpful and the support workers are genuinely friendly and offer more than enough support. All questions were answered and I can only recommend the program.
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Posted 1 year ago
We are so glad to hear that you found the JENZA seminar to be helpful and found the support workers to be friendly and helpful. We appreciate your positive comments and are glad that all of your questions were answered. Thanks again for the recommendation!
Posted 1 year ago
The orientation seminar was very informative and well designed. I felt very taken care of and can only recommend it.
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Posted 1 year ago
Thank you Mathilda for your 5 star rating of JENZA! We're delighted to hear that you found the orientation seminar to be so informative and well designed. We strive to create an atmosphere in which all our participants feel taken care of, and we appreciate your recommendation.
Posted 1 year ago
Very happy with all the help and information we got. They really covered up everything that is needed to know in order to have a great experience in New Zealand. Also nice that they arranged a nice dinner together.
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Posted 1 year ago
We are overjoyed to hear you had a great experience with JENZA, that we provided you with helpful information to make your experience in New Zealand memorable! Thanks - JENZA
Posted 1 year ago
The orientation in Auckland was great! Louise welcomed us with open arms and made us feel comfortable while going through the whole orientation process. Would recommend it every time.
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Posted 1 year ago
Thanks so much for your lovely review. We really appreciate your positive feedback and are thrilled that your orientation experience in Auckland was so great! It's so amazing to hear that Louise was so welcoming and that she made you all feel so comfortable during the orientation. We are delighted to hear that you would recommend us to others, and we hope you enjoy the rest of your adventure here in New Zealand.
Posted 1 year ago
They provide very useful and helpful guidance to help me feel safe and at ease in a new country.
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Posted 1 year ago
Thank you so much for your lovely review of JENZA. We are delighted to hear that our team was able to provide you with such useful and helpful guidance to help you feel safe and at ease in a new country. Your kind words are greatly appreciated - thank you again!
Posted 1 year ago
Louise was incredibly kind and helpfull during the orientation and I am nothing but thankfull for all of the information and expertise she shared.
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Posted 1 year ago
Thank you, Ot, for your lovely review of JENZA. It's so great to hear that your found the orientation in Auckland so helpful, and that Louise provided you with so much support, information, and kindness. We hope you have the best time on the rest of your journey here in New Zealand, and we really appreciate your kind words.
Posted 1 year ago
Great help
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Posted 1 year ago
Thank you so much, Noah, for your 5 star review of JENZA! We are so pleased to hear that you have found the support from our team so helpful. We really appreciate your feedback.
Posted 1 year ago
Lisa was so incredibly comforting, helpful and encouraging throughout the entire process of getting my J1. Although I’m not fully finished my process, I genuinely feel like I was so supported throughout the entire process. Price was very standard and expected for what is received in the package. I love how you get a SIM card and contacts for while you’re over there as well, that is incredible and definitely helps out.
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Posted 1 year ago
Thank you for your lovely review, Georgie. We're so glad that Lisa was able to make the entire process as easy as possible so far. We appreciate your feedback - thanks so much again!
Posted 1 year ago
The orientation with Louise in Auckland was great. 100% recommend! She gave everyone very good tips and tricks for our working holiday in New Zealand and ensured personally that everyone knew what to do after the first few days.
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Posted 1 year ago
Thank you so much for your 5 star review, Mark! We're so glad to hear that your experience with Louise in Auckland was great and that she was able to help you get set up in New Zealand. We appreciate your feedback, and we wish you all the best on the rest of your working holiday here in New Zealand!
Posted 1 year ago
Lisa has been a massive help throughout the process of organising my working holiday and has been extremely supportive. She has always taken the time to answer my questions and she has always responded quickly to any of my concerns. Lisa really helped me understand the entire process and the work involved in preparing for the working holiday and for that I am grateful!!
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Posted 1 year ago
Thank you for your 5 star rating of JENZA! We are so pleased to hear Lisa was able to provide you with so much support throughout the application process and that she was able to ease any concerns that you had. We hope you have the best time working and living in Japan!
Posted 1 year ago
Hey guys I came to Louise through AIFS and it was the best decision ever. So kind and helpfull. I talked a lot to other ppl who planned everything on their own and It’s A LOT harder. She takes her time to help everyone who needs help. Thank u sooo much
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Posted 1 year ago
Thank you so much for your lovely review of JENZA! We really appreciate your feedback and it's so wonderful to hear that Louise was able to help you so much when you first arrived here in New Zealand. Thanks again, and we hope you enjoy your time here in New Zealand!
Posted 1 year ago
I really enjoyed the intro days with Louise and Shontelle, it was super helpful and I couldn't imagine how to start my journey without them. They are very lovely people and really want only the best for every single one of us. They try everything they can to help us. Also, they were a emotional support and really make you feel like you're worth being here. Thank you so much.
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Posted 1 year ago
Thank you so much for your wonderful 5 star rating of JENZA, Leander! I am so glad to hear that you had a great experience with Louise and Shontelle during orientation and that you found it so helpful. Thank you so much again!
Posted 1 year ago
Intro-course with Jenza was really helpful, I got to know lot's of essential information for my working and living here, without Louise and her team the first impresion of New Zealand would not be as excelent as it is now. I do higly recomend this to everyone, it means a world to me, to have a 24/7 support even though I am so far from my home :) Dear Louise 1000x thank you for your support and for believing in us :)
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Posted 1 year ago
Thank you so much for your review and kind words! We are thrilled to hear that you felt so supported during your first few days in New Zealand and that the information and support provided by Louise was so helpful. We hope you have the best time here in New Zealand!
Posted 1 year ago
I am very grateful to Lisa who was extremely helpful and supportive throughout the entire process. Her responses were fast and she answered all the questions I had which really helped give me a clear understanding of everything and what to expect going forward. Really appreciate all your help, thank you!
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Posted 1 year ago
Thank you so much Charles for your lovely review! We are delighted to hear that Lisa was such a great help to you throughout the process. We hope you have the best time in Japan!
Posted 1 year ago
I am so grateful to have the support of Lisa, her communication has been clear and efficient throughout, always providing information when needed. She has made the experience enjoyable and it has been a comfort to have her guidance throughout a somewhat daunting process. Thank you!
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Posted 1 year ago
Thank you so much for your 5 star rating of JENZA, Poppy! It's so great to hear that Lisa has been able to provide you with so much support throughout the process. We really appreciate your positive feedback!
Posted 1 year ago
Louise was fantastic. She helped us a lot, supported us and gave us many important and interesting things for our year abroad in New Zealand. She was always helpful and super nice.
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Posted 1 year ago
Thank you for your amazing 5-star rating of JENZA, Etien! We are so glad to hear that you had a great experience with Louise at the orientation. She always strives to ensure that our customers have the best experience with us, and we are glad that she was able to help you get started on your year abroad in New Zealand. Thanks again for your positive feedback!
Posted 1 year ago
louise helped us a lot. she made sure everybody is well prepared and has a plan. it was great.
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Posted 1 year ago
Thank you very much for your 5 star review of JENZA, Helena! We really appreciate it. It's great to hear that your found the orientation so helpful, and that Louise was able to help you all prepare for your new adventure in New Zealand. We hope you have the best time in New Zealand!
Posted 1 year ago
The orientation was really helpful. Louise was very kind and passionate about her job. She put a lot of work into helping us to find jobs and apply for the IRD number.
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Posted 1 year ago
Thank you so much for your kind words and giving JENZA a 5 star review! We are delighted to hear that Louise was so helpful, and we agree, she's wonderful! Thank you for taking the time to share your experience with us, and we hope you enjoy the rest of your time in New Zealand.
Posted 1 year ago
JENZA is great for those who want to come to New Zealand and don’t know where to being after their working holiday visa, the advice and help Louise gives is really good in helping give ideas of how to find accommodation and work!
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Posted 1 year ago
Thank you so much for your 5-star review. We are so happy to hear that you found our arrival orientation in New Zealand so helpful and that Louise was able to give you some great insights on getting settled and finding employment and accommodation. Thanks again!
Posted 1 year ago
Pretty much friendly person! I have learnd a lot of information.
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Posted 1 year ago
Thank you so much for your 5 star rating of JENZA! We appreciate your kind words.
Posted 1 year ago
JENZA is rated 4.8 based on 184 reviews