Jess Lea Boutique Reviews

Name: Jess Lea Boutique
Rating: 4.55

4.6 Rating 350 Reviews

87 %

of reviewers recommend Jess Lea Boutique

4.6

Based on 350 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Jess Lea Boutique 5 star review on 3rd September 2024

Anonymous

Anonymous // 01/01/2019

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“I still haven't received my items. The tracking email states that it hasn't been received yet. Please advise. This is ridiculous.”

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“The cutest teacher tee with the perfect amount of leopard print!”

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“The jacket that I purchased is okay - tight in the shoulders and too big in the body per most of the jackets that I buy. It's decent quality and came quickly. However, given that it doesn't fit exactly right, I am disappointed by the unrealistic strictness of Jess Lea's return policy. It is unrealistic for someone with a job to return something and have it be received within 14 days of when it was shipped given that it took 7 of those potential days for it to arrive.”

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“Love the website, super easy to navigate!”

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“Product, delivery, and customer service were amazing! Delivery was fast! Had to exchange an item I purchased, customer service was helpful and responsive. Delivery of my exchange was also quick. I look forward to ordering more from Jess Lea Boutique. Glad I found this place!”

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“Easy website to access and great products”

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“The duster bag I received had a big slash thru it... thankfully the bag wasn’t sliced but the bag came awfully created taking long time for creases to air out if they ever do”

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Hi Angela. We are so sorry you are unsatisfied with your purchase. We always try to make any issue right! Please send us an email at info@jessleaboutique.com and we will take care of you! :)

“Such a soft, beautiful little wallet. Can't wait for the other prints to come back in stock~”

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“Shipping was quick. Quality of item purchased was HORRIBLE”

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Hi Angela. We are so sorry you are unsatisfied with your purchase. We always try to make any issue right! Please send us an email at info@jessleaboutique.com and we will take care of you! :)

“Oh my goodness! You guys are amazing! Bar none the greatest online purchase ever! I adore my new fleece. Exactly as described and quality is above expected and have received so many compliments! Shipping was much faster then anticipated. 😊 I love everything 💕 JESS LEA BOUTIQUE 💕”

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“Love the sunglasses! Fast shipping!!”

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“Love your boutique! Prompt delivery and I’m never disappointed with the items I order! 💖”

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“Received item, did not look like pic there were so many yellow tints, when emailed and ask for return or exchange of item same day received was told no and to look at policy, will not be ordering any more from this place.”

Helpful Report

Hi Angela. We are so sorry you are unsatisfied with your purchase. We always try to make any issue right! Please send us an email at info@jessleaboutique.com and we will take care of you! :)

“Love my purse! Super fast shipping!”

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“You guys provided unique things I was looking for. Price was on point and shipping was off the chain!! I can’t tell you how much I enjoyed seeing a shipping notification the next day. Other boutiques don’t compare! I should never wait 11 days for something to start getting prepared to be shipped to me. Just in the little details I am now a customer for life! I will be ordering again! Thank you!”

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“I cannot write a review since I still have NOT received my purchase! Ordered for an upcoming trip leaving in 2 days and not delivered”

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“Easy to order, fair prices, and fast shipping!! I was pleasantly impressed.”

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“Great customer service, communication and fast shipping! beautiful quality and product! Will be shopping with yall again!”

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“Fast shipping and nice packaging! Handled with care!”

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“I ordered a robe for my 15 year old daughter. It was delivered quickly and the quality was great! She loves the robe!”

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Jess Lea Boutique is rated 4.6 based on 350 reviews