JG Pest Control Reviews

Name: JG Pest Control
Address: JG Pest Control, Andrew's HouseWallingford Road, UXBRIDGE
Rating: 4.23

4.2 Rating 1,436 Reviews

81 %

of reviewers recommend JG Pest Control

Company Reviews

Questions

Metrics

4.2

Based on 1,436 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0330 053 9001

Email:

s.devereux@jgpestcontrol.co.uk

Location:

JG Pest Control, Andrew's HouseWallingford Road
UXBRIDGE
UB8 2RW

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JG Pest Control 5 star review on 8th July 2021

Ms Rusty Ahearne

Stephen Riley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and sorted the issue out . Thank you”

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Posted 3 years ago

“Very prompt professional service and brilliant results.”

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Posted 3 years ago

“I've already done this”

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Posted 3 years ago

“Willing to be move on cost”

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Posted 3 years ago

“Took money on the phone, would not start service before customer signed the disclaimer. Charged a very high price for "superior" heat service against moths but only guaranteed it for three months, did not warn that there might be a risk to bedroom fitted wardrobes, ruined them and refused to accept liability. Technician about visiting and left rubbish in the property.”

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Posted 3 years ago

“I would give Zero stars for this… I would give Zero stars for this company if i could. They were a waste of my time and money. I would say avoid this company at all costs. They are only after taking your money and hardly care about the service they provide you. I initially called them for mice in my house, first tech came and he sprayed foam and put mice poison around the house. He only had a couple boxes and was reluctant to provide more although i have a 3 floor house. I had to really request him to leave more and didn’t understand why he was being so selfish with the boxes as this was a service i had paid for and have mice all over my house! Second tech came and all he did was break my kitchen kick board and tell me my best option is to contact the council to fix a new wall in my kitchen unit so mice can’t come in as they have been chewing through the foam. I reported the broken kickboard to a calls handler Liam & requested a replacement; he told me to email the manager. I emailed the manager Mr Leigh Fowler but he was very dismissive of my problem and said there is nothing he could do as i did not report it on the same day and confirmed that Liam the calls person who i said i spoke to on the phone confirmed he never spoke with me which i think is absolutely ridiculous. The manager made it out i was lying and when i mentioned i wasn’t able to report the incident on the same day as i was very busy (i have a toddler and heavily pregnant), he was rude and said reporting only takes 5 mins and implied i broke the kickboard myself! On the 3rd visit, a tech arrived and told me that he cannot open the mice poison boxes to check activity due to having the wrong keys and literally told me there is no point he was there. I have already requested a refund for the last payment they took and hopefully they refund my money as the tech did nothing on third visit. However i will not be surprised if they try to dismiss giving me a refund as they really don’t care about customers once they have been paid. I literally wasted £240 and now wish i went to a more decent company with a reasonable price who actually do their job properly & care about their customers. Please save yourself from hassle by avoiding wasting your money on this company! Their techs have no idea what they’re doing; customer service is disgraceful including management! Also, i still have mice in my house! Worst service i have ever received!!!”

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Posted 3 years ago

“Well you definitely didn’t do the job you said I could have done what you did and saved myself £300 + not a satisfied customer by far”

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Posted 3 years ago

“5 star service, very quick response. Pest removal was carried out on the same day I contacted the company. Job visit reference: 273199”

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Posted 3 years ago

“If I could give less than one star I would, honestly the worst business I have ever had the misfortune of using. Complete lack of communication between staff, the technicians don’t know what they are doing and very poor customer service. They also insist on £360 payment upfront before they have even done anything, presumably because few people would want to pay them after the services have been carried out.”

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Posted 3 years ago

“Very happy with the removal of our large wasps nest in the loft. Quick response, with hassle-free arrangements and payment. Would use again.”

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Posted 3 years ago

“JG.pest control have done a good job with our woodworm problem.all the workmen were polite and helpful.”

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Posted 3 years ago

“Our pigeon problem was not completely sorted on the first visit but, JG Pest Control returned the next day and in the end we have been delighted with the results.”

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Posted 3 years ago

“Good experience .early day to say...Good regarding that I feel I am listened what i am saying”

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Posted 3 years ago

“very good job, they were quick and unobtrusive, efficient and effective - highly recommend”

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Posted 3 years ago

“Absolutely superb! Very impressed with the job and the professionalism. The operatives were not only good at the job they were kind too. Highly recommend.”

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Posted 3 years ago

“Great customer service! Timely and efficient.”

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Posted 3 years ago

“Had a dead poor fox in our pond so needed it removed I rung Saturday and a man came out on a Sunday morning. Polite and efficient man . Good service . Good communication on the phone at the office too”

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Posted 3 years ago

“Very quick response and treatment of wasp nest. No further action needed. Thanks JG Pest control!”

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Posted 3 years ago

“Done the job nice and quick. Would use again”

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Posted 3 years ago

“The work was carried out quickly and efficiently and with the use of adequate resources. However, I was advised the area would be disinfected, but was advised upon your visit that, that was not necessary in this case. Thanks.”

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Posted 3 years ago

JG Pest Control is rated 4.2 based on 1,436 reviews