JG Pest Control Reviews

Name: JG Pest Control
Address: JG Pest Control, Andrew's HouseWallingford Road, UXBRIDGE
Rating: 4.23

4.2 Rating 1,436 Reviews

81 %

of reviewers recommend JG Pest Control

Company Reviews

Questions

Metrics

4.2

Based on 1,436 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0330 053 9001

Email:

s.devereux@jgpestcontrol.co.uk

Location:

JG Pest Control, Andrew's HouseWallingford Road
UXBRIDGE
UB8 2RW

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JG Pest Control 5 star review on 8th July 2021

Ms Rusty Ahearne

Stephen Riley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent efficient and polite service on the day and excellent customer services by telephone.”

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Posted 3 years ago

“JG cleared out some wasp nests from my attic. They were kind enough to clear out for other places too. It was done promptly at a reasonable price.”

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Posted 3 years ago

“Service was very good with professional and polite staff, slight criticism was that the cleaning up wasn't brilliant”

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Posted 3 years ago

“Came out and were paid twice, Job still not half done”

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Posted 3 years ago

“Friendly, efficient and arrived on time. Nasty wasp nests gone. Loft now safe for storing my suitcases and Xmas decorations. Very happy.”

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Posted 3 years ago

“Fantastic service from communication to arriving to our property with covid safety kept to at all times. Wouldn’t use anyone else!”

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Posted 3 years ago

“Our loft space is very small so they had to resend a smaller person to gain access. They were fine about this and very prompt on both occasions.”

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Posted 3 years ago

“Beware this scamming company! We called this company to book a clean up after an infestation when we arrived at our rented accommodation. As we have a toddler we wanted a proper clean up as rat feces contains a number of diseases and we weren't confident we had the knowledge to do it ourselves. On calling pestcos (also called a million other names, jg pest control, bedbugs be gone, mice pest control to name a few) they booked an appointment for a 'senior specialist' to come round and clean up using specialist equipment and full ppe. £210 later and a young lad turns up with no equipment, says he doesn't really know what he's meant to be doing and asks if we have a vacuum and some cleaning equipment he can use. He wants to hoover up a lot of rat droppings and urine with the vacuum we use to clean our house? He said he would go and buy a dustpan and brush and 'some cleaning things'. The lad had in his notes that 'he just needed to spray around with disinfectant'. We wouldn't have paid someone 210 pound to do this, no-one would. The lad understood and explained he didn't have the equipment and had only been with the company for a few months. We explained this was not what we had be sold and called to explain over the phone what had happened. So far we've had no refund, have been asked to send emails that haven't been replied to, and have been patronised over the phone, we have called numerous times and the management are never in ot in a meeting. To take £210 from a family is disgusting. By the looks of other reviews we won't recieve any money back from this rogue company. Calling is pointless, you just get patronised by someone on the phone repeatedly telling you 'i can't do anything about it without speaking to management'. We will be taking this further and reporting this place to every regulating body we can, if you've had the same experience I suggest you do the same, they shouldn't be able to operate in this way and take peoples money for nothing, its theft”

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Posted 3 years ago

“It seems to be a scam and reading some of the reviews I can completely identify with the experience. After charging £120 to send a technician to come round to the house and tell us our options after we saw a mouse in the house - a rude technician came round, they sent me a report that was essentially 2 blank pages with 3 half written sentences and spelling mistakes and no photos showing what they had done. The 3 half written sentences said there was no evidence of a problem and didn't bother to suggest any next steps. In the end we decided to buy mouse traps from a large ecommerce company for £25 which came next day and we caught 2 mice in 2 days. I've been trying to get a refund and they will now only communicate by email and only after pushing did they agree that they would "schedule a call". They will not provide a refund because they say the service was fulfilled and I got a report on the issue! Please take seriously the bad reviews that others have also left and save yourself the hassle. I really hope these reviews will stop others making the same mistake of using this terrible company.”

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Posted 3 years ago

“Good prompt”

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Posted 4 years ago

“Problem with wasp nest solved quickly and efficiently”

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Posted 4 years ago

“They got rid of the wasps, but perhaps they left because of the colder weather”

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Posted 4 years ago

“Really good , prompt, friendly service - JG Pest Control dealt with our wasp nest very professionally and within an hour or so of my call”

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Posted 4 years ago

“A fast response and everything promised was done.”

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Posted 4 years ago

“Great friendly and useful service”

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Posted 4 years ago

“Professional”

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Posted 4 years ago

“Good job done waiting to see if birds return”

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Posted 4 years ago

“Excellent job and customer service 👏 👍 👌”

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Posted 4 years ago

“Excellent work and thank you”

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Posted 4 years ago

“Very happy with the service provided by JG Pestcontrol technicians to eliminate drain fly infestation in my flat.”

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Posted 4 years ago

JG Pest Control is rated 4.2 based on 1,436 reviews