JG Pest Control Reviews

Name: JG Pest Control
Address: JG Pest Control, Andrew's HouseWallingford Road, UXBRIDGE
Rating: 4.23

4.2 Rating 1,436 Reviews

81 %

of reviewers recommend JG Pest Control

Company Reviews

Questions

Metrics

4.2

Based on 1,436 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0330 053 9001

Email:

s.devereux@jgpestcontrol.co.uk

Location:

JG Pest Control, Andrew's HouseWallingford Road
UXBRIDGE
UB8 2RW

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JG Pest Control 5 star review on 8th July 2021

Ms Rusty Ahearne

Stephen Riley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Job number - W401933 Very professional, turned up on time, no fuss and did the job in no time at all. Despite it being 'on offer' there was no need for a repeat visit as the first treatment killed the wasps' nest that was causing us problems. Highly recommended.”

Helpful Report

Posted 2 years ago

“I requested assistance with a willow tree that we believed had a wasp nest in it as it was covered in wasps. When the man arrived, he said I doubt it’s a nest it’s the sap of willows that wasps are attracted to, he was correct. If when I had phoned I had been told this I would have done further investigating myself and thus avoided a very large bill. The man sprayed the tree anyway which didn’t need doing with a hose that leaked.”

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Posted 2 years ago

“Easy to book an appointment, the young man that came was very knowledgeable and extremely helpful. I would definitely use this service again. I was always well informed.”

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Posted 2 years ago

“Great service all round”

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Posted 2 years ago

“The Gentleman who came was very nice and helpful, thank you Only one thing I rang at about 0830 and did not come till about 1700, the neighbours were complaining.”

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Posted 2 years ago

“Avoid these people all pay and no action ...”

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Posted 2 years ago

“JG Pest Control are a bit shocking...beware! I paid a considerable amount of money for a first visit. They were unable to do anything except advise that we contact Thames Water for CCTV surveys and look into collapsed drains where rodents are likely to have entered. This naturally took longer than their 3 month time-limit. They will now not attend and are asking for full payment again! This was all based upon their poor advice. I would try somewhere else first. Somewhere that has a little more customer flexibility and loyalty.”

Helpful Report

Posted 2 years ago

“If I could give no stars I would.First time you didn't come.Second time came out earlier than agreed than refused to wait the time for me to get to you.After you had agreed. Still waiting for return of my money.Not answering phone when I ring.Not answering my emails.I am now in the process of taking them to small claim court”

Helpful Report

Posted 2 years ago

“Very quick service one visit and wasps gone for good very friendly efficient service from our first phone call to the follow up communication would definitely recommend this company and will use again if needed”

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Posted 2 years ago

“Customer service 100% when desperately trying to find someone to help me on the same day. Attended in a very timely fashion, polite and professional x”

Helpful Report

Posted 2 years ago

“Initil visit was 3 hours late and I'd got up early to accommodate you. Horrendous smell lasted for 2 weeks so I had to wear a mask when entering my utility. First spraying was fast and did not completely do the job so you had to come back to respray a coulee of months later. This, you inform me was successful, for which I'm grateful. In other words a successful job but I was in a mess for 4 months having to empty my garden room and garage into other areas of the house. A few whinges above but thanks for doing the job and returning to make sure the bugs were eradicated.”

Helpful Report

Posted 2 years ago

“My bee infestation wiped out exactly as they said. It took seven days from the treatment. I’m very happy with the service.”

Helpful Report

Posted 2 years ago

“DO NOT USE THIS COMPANY!!!! I Have used twice before and couldn't say enough positive things about them and how amazing they were! BUT a few years later I went right to them when finding mice in my home. I was so confident in them and it was my bigest mistake! 4 months later the poison hasn't worked the infestation has grown and the company have closed my job as they now only give 3 visits!!!!! if they dont resolve it in 3 visits ita your issue as far as they are concerned customer service had a bad attitude throughout treatment and had no care for me or my situation once they had my money. hundreds of pounds and guess what I'm left still infested! I have a nice clean home and the problem is obviously from the walls surrounding. I paid pest control to help me resolve it but instead they just laid poison that obviously doesn't work and just left me to deal with it. PLEASE TAKE MY ADVICE AND DO NOT USE THIS COMPANY! I have been left gutted and my children terrifid to live or when sleep in our home. Digusted in this company and never thought I would say that”

Helpful Report

Posted 2 years ago

“Had a bumble bee nest under some paving slabs where a shed was going to go. A man from JG Pest control came. Jumped a little bit on the paving and then sprayed where he could see. He didn't lift the paving slab up (which was loose) because if he did he would have seen another nest. In the end we had to deal with it ourself and eventually dug the nest out. A complete waste of money.”

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Posted 2 years ago

“Excellent prompt service”

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Posted 2 years ago

“Overcharged 5 minutes £125 Pensioner of 71 Worker not even wore protective clothing”

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Posted 2 years ago

“We had some flying critters in our loft space you could see them entering from the upstairs window. JG Pest control visited and sprayed the entrance, this curtailed them for a while, but when checking from the loft they were still flying around, the documentation suggested it could take upto 3 weeks. We waited but it wasn't improving so we called them back, on this occasion they released a spray (bomb) in the loft which killed all of them we waited another couple of weeks before investigating further and this seems to have sorted it. I'd recomend them and would use them in the future if needed.”

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Posted 2 years ago

“Very professional and offered follow up advice if we needed it. Will recommend to all our family and friends.”

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Posted 2 years ago

“Very good .. recommend”

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Posted 2 years ago

“They came when they said they would and got rid of the problem”

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Posted 2 years ago

JG Pest Control is rated 4.2 based on 1,436 reviews