Name: Jimmy Joy
Address: Jimmy Joy, Archangelkade 17D, Amsterdam, North Holland
Rating: 4.22

“Okay, it's hard to give an average rating. The debate about the health effects of highly processed foods is pointless. Depending on who pays more for the study, they win! The fact is that Jimmy Joy products save you time. It is also a fact that I have already ordered Joylent, the predecessor =) Then why only 3.876543210 stars? Now some of the flavors used taste too artificial - I can never get Plenny Shake as good as Plenny Drink! Another annoying point is that the powder settles in the hot pot packs and is distributed unevenly. You save me time, you steal my time - make smaller bags out of the big pack with the same material! Your product doesn't taste good if it's mixed badly and I don't feel like shaking bags forever. Example: I ate the vegan bolognese - of course I shook it but it was noodles, soy and vegetable broth - what the heck. I then shook some more and noticed a lump in the package. I was able to crush it but then gave it another good shake... Things like that are annoying! Their best product is the Plenny Bars. I love cherry and chocolate when it's not solid yet - old bars are no good. I wish there was the chocolate bar 2.0 again!!! The Jimmy Joy service is very good! I find it annoying that you only write to the service if there are problems. I want to try to make it better =)”

Helpful Report

Posted 8 months ago

Hey there! Thanks for taking the time to leave such a detailed review. We appreciate your feedback and your loyalty since the past 'J' days! (we can't officially use that name anymore) We hear you on the artificial flavors – we're always looking to improve our recipes, and your input is invaluable. The Plenny Shake vs. Plenny Drink battle is real! We’re working on making our shakes just as satisfying as our drinks. Regarding the powder settling in the hot pots, that’s a great point. We know it can be frustrating to deal with lumps and uneven distribution. We’re exploring better packaging options, so hopefully, we can save you from being a master shaker in the future. Glad to hear you love our Plenny Bars, especially the cherry and chocolate ones! We’ll definitely pass on your wish for the chocolate bar to our product development team. Our service team is always here to help, and we love hearing from you – not just when there’s a problem. Thanks for your constructive feedback; we’re committed to making things better for you and all our customers. Have a great day, and keep those suggestions coming!

Posted 8 months ago

“I did order a scoop with my recent order and did not get one”

Helpful Report

Posted 9 months ago

Hello! I'm here to help. For order-specific issues like missing items, it's best to reach out directly to our customer support team. You can contact them at love@jimmyjoy.com. They'll be able to look into your order and assist you with getting a scoop sent out to you if it was indeed missing.

Posted 9 months ago

“I did not receive the scoop. The meals seems a bit boring, I probably would not order it again”

Helpful Report

Posted 9 months ago

Hello! I'm really sorry to hear about the missing scoop and that your experience wasn't as exciting as we aim for it to be. Let's see if we can turn that around! First off, for the missing scoop, please reach out to our team at love@jimmyjoy.com, and they'll make sure to sort that out for you promptly. As for the meals feeling a bit boring, we're all about making nutrition fun and delicious, so I'd love to help spice things up! Have you tried adding fresh fruits, nuts, or spices to your shakes or experimenting with different preparation methods? Also, exploring our wide range of flavors can bring a new twist to your taste buds. If you're up for giving us another chance, I'd be thrilled to help you find a more exciting and tasty option tailored to your preferences!

Posted 9 months ago

“The concept is good and taste is good. But it has sweetner which is not good for the gut bacteria. A little more sugar using natural elements like dates might be a better option.”

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Posted 9 months ago

Hello! I'm really glad to hear you like the concept and taste of our products! We use sucralose in most of our products because it helps us keep the calorie content lower while still delivering a pleasant taste. However, I totally understand the concern about maintaining a healthy gut microbiome. Our Plenny Bar Almond & Fig is sweetened naturally from the figs, making it a great option if you're looking for something without artificial sweeteners. Plus, we're always looking for ways to improve our recipes, so I'll definitely pass your feedback on to our development team.

Posted 9 months ago

“Pode ser uma alimentação equilibrada e até de qualidade, mas o aroma e sabor, infelizmente é muito mau.”

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Posted 9 months ago

Sorry to hear this, Ana! Did you know we have a 30-day satisfaction guarantee? Just shoot us an email via love@jimmyjoy.com and our lovely customer care team will look into it!

Posted 9 months ago

“i don't know how to login. password reset doesn't send me an email”

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Posted 9 months ago

Hey Anton, this is not the right place to ask about this, however,we can still help yu, of course! I have sent you a new invitation to your account, it seems it was not yet activated.

Posted 9 months ago

“I like the meals very much! They taste pleasant and I feel good after having eaten them. I would like to get a subscription, but I don't have a credit card. I don't like that having a credit card is required for purchasing the subscription and I think this is not stated obviously enough on your website. I live in the netherlands and I would like to see a SEPA automatic payment option. Thank you”

Helpful Report

Posted 9 months ago

Thanks for your feedback first of all. We are very sorry for the inconvenience first of all. Unfortunately the subscription platform does not allow Ideal payments at the moment. We had sepa transfers before but because those transfers can take up to 14 days to process, that turned into a lot of pending orders and other inconveniences for our customers using that method. For that reason, we stopped sepa as well as option and can currently only offer PayPal or Credit card for those. You can connect your bank account to a PayPal account and use that for the subscription with us, I am afraid that is the only option available in combination with subscriptions. For one-time purchase orders, the Ideal option is available.

Posted 9 months ago

“Ik heb de taster box genomen en alles was echt super lekker buiten de warme maaltijden dat ze hebben zijn helemaal niet lekker. Ik heb zowel de tikki masala als de mac and cheese geprobeerd ondanks dat ze jou vullen zijn ze helemaal niet lekker de smaak zit niet juist zeker bij de tikki masala is deze veelste straf van kruiden en te overheersend.”

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Posted 9 months ago

Het spijt me te horen dat de maaltijden zoals de Tikka Masala en Mac 'n Cheeze niet naar wens waren! Smaken verschillen natuurlijk, en wat de een heerlijk vindt, kan voor de ander te krachtig of te overheersend zijn. Jouw feedback is zeer waardevol voor ons, dus ik zal je opmerkingen zeker doorgeven aan ons team. Misschien vind je onze andere Plenny Pots zoals de Creamy Cajun Pasta of de Mushroom & Buckwheat Risotto aangenamer qua smaak?

Posted 9 months ago

“Only tasted the passion fruit flavor yet, but no flavor of it. Will taste the rest shortly.”

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Posted 9 months ago

That's exciting to hear you've tried the Passion Fruit flavor! Each flavor offers a unique taste experience, so I'm sure you'll find others that delight your taste buds. If you're exploring more flavors, might I suggest trying something from a different profile, like the Chocolate or Vanilla from our shakes, or perhaps a Plenny Bar in Caramel Sea Salt for a sweet and savory mix?

Posted 9 months ago

“None of the meals are able to replace a normal meal for me from my experience so far, but as snacks they are delicious. i am getting addicted to the bars, very very good. Shakes are the least fulfilling, little drinks are the most fulfilling. Overall very good and easy to track nutrients and get additional macronutrients but for the protein shakes i think ill use the powder not really for shakes but rather for smoothies or pancakes or different baking stuff so if you could explain how to substitute for example flour with it, it would be super great! also, delivery seems a bit slow”

Helpful Report

Posted 10 months ago

It's wonderful to hear you're enjoying the bars and finding the drinks fulfilling! Using the protein powder in smoothies, pancakes, and baking is a fantastic idea. For substituting flour with our protein powder, a good rule of thumb is to replace up to 1/3 of the flour in a recipe with the protein powder. This can vary depending on the recipe, so you might need to experiment a little to get the perfect consistency. For pancakes, for example, you could start by replacing 1/3 of the flour with the protein powder and adjust from there based on your preferences. Regarding delivery, we're always working on improving our shipping times to get your orders to you as quickly as possible. If you find the delivery slower than expected, please feel free to reach out to love@jimmyjoy.com with your order details, and we'll look into it for you.

Posted 10 months ago

“Why is mango flavour gone? :(”

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Posted 10 months ago

Hey the Mango flavour has been gone for quite a while now, it was really underperforming and we had to make room for the new flavours (lemon pie for example!). Sorry!

Posted 10 months ago

“I do wish to try more of the products. It's a shame that you don't offer a taster package, smaller portions so you could try different products without being forced to buy a whole 1 kg bag of the pots and shakes. I'm not super keen on buying a large bag when I don't know if I'll like the flavor. I do love that all your products are vegan and a complete meal and I do want to find out which products I like the most. BUT, since your bags are so large, I won't be buying more until I've finished the ones I got with the Try Out bundle. I want to add, I like the large bags, just not when I can't try them before buying the large bag.”

Helpful Report

Posted 10 months ago

Hi Michaela! Thanks a lot for your feedback here and for giving it a fair shot. It's never nice to hear not everything was a full jackpot, but taste is very personal and for that reason we offer our 30-day money-back guarantee. I will put forward the feedback for the sample size packaging as well as the feedback on the specific products your reviewed, much appreciated. As you shared the order number with us, we have refunded you for the order with the try-out bundle right away, you will have that back shortly. Please feel free to try out nay other products/flavours with the same guarantee. You can always check in with the customer care team as well through the Live Chat option on our website or by emailing love@jimmyjoy.com for assistance. Thanks again for giving it a try

Posted 10 months ago

“its quite ok although more protein/fats would be highly advisable and less carbohydrates , to make it better comparison against something like HUEL black edition which is amazing”

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Posted 10 months ago

Thanks for your feedback here Boskas and of course for giving our Shakes a shot. Did you maybe miss the Plenny Shake Active version, it has the increased protein. We offer a 30-day money back guarantee, so feel free to give it a shot without the risk of losing out on it.

Posted 10 months ago

“Thouse are mini meals, no meals. Yo should change the name inmeadiatly. It can confuse people.”

Helpful Report

Posted 11 months ago

Hi Andres, Thanks for leaving your feedback here first of all. Our suggested meal sizes are 400kcal, for the Shakes, the pre-made drinks and the Pots and Bars as well we keep that as suggestion. Especially with the Shakes, you can of course adjust to your needs by just adding more powder and water/milk accordingly to suit your situation where needed. Our products are made to keep you full for 3-4 hours but of course that can differ per person depending on personal needs and situations. The meals contain a mix of essential vitamins and minerals to make it nutritionally complete and one of them on average covers about 1/5 of the daily needed intake. Thanks for giving it a shot, we hope you will find your way in it. If you have any specific questions after this, feel free to check in with us through the Live Chat on the website or by emailing us at love@jimmyjoy.com.

Posted 10 months ago

“I have already been 2 months with, Jimmy, and so far, so good :) The shakes are cool and keep me satisfied for a long time. The meals are not that great flavor-wise, but they do accomplish their function of keeping me satisfied!”

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Posted 11 months ago

Hi Carlos! Thanks a bunch for your feedback as well as for the update on the second attempt. For others reading this, for the Plenny Pot meals, we have instructions on the bag to get a good mix of the ingredients every meal: - Shake the bag thoroughly before use (the fine stuff that hold all the flavour goes to the bottom). - Scoop from the bottom upwards to ensure a good mix of the ingredients Carlos, for you, please note we offer a 30-day money-back guarantee on anything you try the first time and don't like for whatever reason. You can reach us through the Live Chat option on the website or love@jimmyjoy.com for assistance with that. Thanks for giving it a shot

Posted 11 months ago

“I got he starter pack, think the shakes was a disapointing it mostly just tastes like oat with a hint of wild berries, i don't mind oats, but still. The drink and bars was okay/good. I mostly liked the hot meal, it was fast to make, tasted good after a bit more salt and seems pretty healthy, its the thing im most likely to get again”

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Posted 11 months ago

Hi Mads, Thanks for leaving your feedback on the Wild Berries Shake you tried as well as the rest of the order. We were sorry to learn it was not a full-on jackpot for you with this one. As we offer a 30-day money -back guarantee if you are not happy for whatever reason with what you tried, I would like to offer you the chance to check on that with us. For that, just reach out to the customer care team through the Live Chat option on the website or by sending us an email on love@jimmyjoy.com. Thanks for giving it a shot!

Posted 11 months ago

“J'ai mie des vrais legume en plus sa change le gout de la farine”

Helpful Report

Posted 11 months ago

Hi Christelle! Thanks a lot for leaving your review here for the Plenny Pot Mac 'N Cheeze. Sorry to see it was not a full on 5-star review that resulted from it, but happy to hear it was at least doable for you with additions. We do offer a 30-day money back guarantee for anything you did not like when trying the first time. If you feel this qualifies for that (we always aim for the 5-stars of course), you are welcome to check in with the customer care team through an email to love@jimmyjoy.com or by opening a Live Chat with us through the website, we will gladly check for you. Thanks for giving it a shot and for leaving your feedback.

Posted 11 months ago

“Unfortunately I developed an oat intolerance over the years of using jimmy joy. Since every shake and bar that you sell contains oats, I can’t have them anymore. After a long journey of searching and testing, I have finally found another decent brand that offers a product line with nutritionally complete mealshakes without oats.”

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Posted 1 year ago

Ahhw sorry to hear this is the case for you, we indeed have all our products based on oats so I can also not offer you anything else in this case. Thanks for the time you were with us

Posted 1 year ago

“The taste and structure are better as expected. I don't feel any better but I believe it is more healthy as a random snack. The downside is that it won't give me the feeling I've eaten anything. Normally I would get a snack if I'm hungry in the afternoon or in the evening like a 'snelle jelle' or I boil 2 eggs. Now I drink a 400 kcal shake it still need some snacks to don't feel hungry.”

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Posted 1 year ago

It's wonderful to hear that the taste and structure of the shake exceeded your expectations! Regarding the feeling of fullness, it can indeed vary from person to person. Some find shakes very filling, while others may need more to feel satisfied. It's great that you're considering it a healthier option compared to random snacks. If you're finding you still need a bit more to feel full, you could try pairing the shake with a high-fiber snack or incorporating some Plenny Bars into your routine for that extra bit of satiety. The bars are designed to be nutritious and satisfying, and might just be the perfect addition to help bridge those hunger gaps!

Posted 1 year ago

“Caramel bar was really good! Other bars were good as well but did not reach to caramel's level. Risotto and powder meals were tasteless.”

Helpful Report

Posted 1 year ago

Hello! I'm thrilled to hear you enjoyed the Caramel Sea Salt bar! It's definitely a favorite. Sorry to hear the risotto and powder meals didn't hit the mark for you taste-wise. Taste can be so personal, but I wonder, have you tried adding any personal touches to the powder meals or the risotto? Sometimes a little extra spice or a favorite ingredient can make all the difference. For the bars, if you're looking for another flavor that's well-loved, maybe give the Almond & Fig or Cherry a try for something different but delicious.

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Jimmy Joy Reviews