Jimmy Joy Reviews

Name: Jimmy Joy
Address: Jimmy Joy, Archangelkade 17D, Amsterdam, North Holland
Rating: 4.22

4.2 Rating 3,405 Reviews

81 %

of reviewers recommend Jimmy Joy

4.2

Based on 3,405 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Jimmy Joy 5 star review on 8th October 2024

Pedro V

Jimmy Joy 5 star review on 4th October 2024

516

Anonymous

Anonymous // 01/01/2019

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“Hallo, Der Versand war eine Katastrophe, erst unvollständige Adresse auf dem Paket, dass ich es in eine Filiale liefern lassen müsste und von dort aus abholen. Als ich meine erste Bestellung bei Ihnen zu Hause ausgepackt habe, fehlte auch noch was, wurde mir wieder mit unvollständig Adresse mit einem anderen Versender zugeschickt. Also wieder umgeleitet in eine Filiale, die sehr weit von meinem Wohnort entfernt ist! Hab dieses auch sofort gemeldet, da wurde mir gesagt das ich doch keine Ahnung vom Versand habe, kein Fehler vorhanden ist. Trotz Beweis Bilder das meine Adresse fehlerhaft ist!!!! Hab ich die Produkte ausprobiert, diese schmeckten einfach nach nix. Sehr traurig für das Geld. Werde diese Firma nicht weiter empfehlen!!!!! Habe”

Helpful Report

Posted 9 months ago

Hi Heidi, We are sorry to see this feedback and checked back the conversations you had with out customer care team where you were assisted with a reshipment for missing items accordingly and no reply was ever received back from your end as far as I can see. In any case, we are sorry for the experience, clearly not what we wanted for you, or anyone for that matter. As replied on the other reviews you left, we refunded the order for you completely, you will have that back shortly. Thanks for giving it a shot anyway. Have a great rest of your day!

Posted 9 months ago

“Everything is so good and the shakes mix better than anything I've ever used. Thank you for making it possible for me to never cook but still get nutrition!!!”

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Posted 9 months ago

“I really liked the convenience of it, I don't have to think about the macros, I know exactly what I get with every meal. I like that it's easy and quick to make. I like the taste, all in all, it's a great addition to my diet. I like to use Plenny pot meals as a main dish, but then I add something extra, whatever I might feel like, like a fried egg, or some chicken (I am not vegan), or some cheese, or fresh vegetables, so I find it a great combo.”

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Posted 9 months ago

“Good when you don't have enough time to cook.”

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Posted 9 months ago

“I tried one of these meals and was pleasantly surprised with the amazing flavour and the ease! I was so happy to discover a quick, healthy and delicious option for meals. I bought them to make for lunch at uni when I’m on campus because the food is really expensive. On top of the delicious food, the customer service is amazing! There was an issue with shipping and the staff were happy to sort everything out for me and I got my package! Thank you, I will definitely be buying again :)”

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Posted 9 months ago

“The delivery was great and it came with cute Christmas packaging. Jimmy Joy support were also quick to reply to any emails. I use their meals since I don’t have much time for meals at university when I have 15 min breaks between classes and spend most of them walking between rooms or buildings.”

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Posted 9 months ago

“Great company, great service, great food”

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Posted 9 months ago

Ahhhw, thanks for the lovely words Joni! How come we only got the 3-star rating for it from you then? We would love to hear what could be improved on of course, feel free to let us know by reaching out through the Live Chat on the website or by emailing love@jimmyjoy.com.

Posted 9 months ago

“Very satisfied with product”

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Posted 9 months ago

“Very tasty, and good portion for a morning meal. Thank you for the quality stuff! B)”

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Posted 9 months ago

“Great selection, great nutrition. It would be neat to have a selection with more protein and a more cut-friendly macro to be able to avoid shakes altogether, but that's more niche.”

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Posted 9 months ago

“Mis papás”

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Posted 9 months ago

“The stuff is great. My only problem is that it's a little grainy and so far the vanilla is good but has a little 'tangyness' if that makes sense.”

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Posted 9 months ago

“I have been using Huel for many years. It is a very good alternative, especially comparing prices.”

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Posted 9 months ago

“I made a comparison between H**l, ProteinW***s, and Jimmy Joy, and all I can tell, JJ came in 3rd place mainly because of the boring taste… Work on that!”

Helpful Report

Posted 9 months ago

I'm sorry to hear that you found the taste of our products not up to your expectations. We appreciate your feedback as it helps us to improve. We're constantly working on new flavours and improving existing ones. May I ask which flavours you tried and didn't enjoy? This could help us make improvements in the future.

Posted 9 months ago

“Tastes great and feels good. One shake every morning. I prefer 700ml water with 1 JJ cup. (half portion size)”

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Posted 9 months ago

“Leuke interface. cool”

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Posted 9 months ago

Thanks voor de feedback!

Posted 9 months ago

“De 1e die ik at , vond ik niet zo lekker en droog. Maar de smaak en textuur was wennen , ze vullen goed en handig voor onderweg , best te doen”

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Posted 9 months ago

“The taste is probably the best from all the protein shake I've tried! Unfortunately 94 to 97g just to get 20g of proteins was a bit of a shock, used to get 60g of powder for 40g of proteins. Not sure I will go back to it for that.. . Good if you don't need as many proteins but for athletes it's not as practical..”

Helpful Report

Posted 9 months ago

Hi Ninon! Thanks for your feedback first of all, sorry to hear it was not to your expectations. Maybe the Plenny Protein, our newest addition, is a better option for you in that case. Feel free to try that out with the 30-day money-back guarantee: https://jimmyjoy.com/products/plenny-protein. Thanks for giving it a shot

Posted 9 months ago

“Not delivered the shaker, support was not very helpful.”

Helpful Report

Posted 9 months ago

We're sorry to hear about the issue with your shaker and appreciate you bringing it to our attention. After looking into this, we found that we offered to send you a new shaker with a future order, as we typically avoid shipping out small packages for individual items to minimize our environmental impact. Additionally, we extended a monetary refund to provide you with the flexibility to purchase a shaker at your convenience. Regrettably, it seems our proposed solutions didn't align with your expectations, and we sincerely apologize if our support didn't meet your satisfaction. Your feedback is invaluable to us, and we'd love the opportunity to make things right. If you have any further suggestions or preferences on how we can address this situation more to your liking, please let us know. We're here to assist you and ensure your experience with Jimmy Joy meets your expectations. Thank you for your understanding, and we hope to have the chance to provide a better experience in the future.

Posted 9 months ago

“Die einzige Seite wo ich Flüssigessen finde was ich auch täglich verwenden kann. Nicht zu süß und auch sonst keine komischen Nebengeschmäcker. Einfach top.”

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Posted 9 months ago

Jimmy Joy is rated 4.2 based on 3,405 reviews