Jimmy Joy Reviews

Name: Jimmy Joy
Address: Jimmy Joy, Archangelkade 17D, Amsterdam, North Holland
Rating: 4.22

4.2 Rating 3,405 Reviews

81 %

of reviewers recommend Jimmy Joy

4.2

Based on 3,405 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Jimmy Joy 5 star review on 16th November 2024

Lenny C

Jimmy Joy 5 star review on 8th October 2024

Pedro V

Jimmy Joy 5 star review on 4th October 2024

Indigo M

Jimmy Joy 5 star review on 20th September 2024

Miguel C

518

Anonymous

Anonymous // 01/01/2019

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“I don't how it tastes because it hasn't been delivered yet although the address is correct and the second attempt also failed.”

Helpful Report

Posted 1 year ago

Hi Sandra! Thanks for posting your review here, but I see you were in touch with our colleagues from the customer care team before posting this and a reshipment was set up for it. We will process and ship that later today and when it leaves the warehouse, you will get the confirmation email with tracking details for it. If you spot anything going wrong in the tracking then, kindly reach out to us so we can assist accordingly. Apologies for the inconvenience once again, thanks for your understanding.

Posted 1 year ago

“I haven’t received it yet! Evri delivered it to a post office (but I was away so asked for them to keep It for me until this Sunday) - despite this it was taken the Thursday before and now it’s somewhere in transit and evri have not got back to me - they did send me a text saying it had been delivered again but when I went back to the post office it was not there 😳 - would Love to review the product but I don’t have it so can’t !”

Helpful Report

Posted 1 year ago

Hi Ewan! Ahhhw mann, sorry to hear this. Can you please check in with our customer care team for this if you haven't yet? You can reach them through the Live Chat option on the website or by emailing love@jimmyjoy.com. Thanks in advance and apologies for the inconvenience.

Posted 1 year ago

“Great choice of flavors. Great taste and easy to prep. I am glad it's not as overly sweet as other brands such as huel.”

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Posted 1 year ago

“Jimmy Joy is a quick, convenient, tasty alternative in the preparation and enjoyment of meals. As a person who is orally challenged due to surgery, Jimmy Joy makes meals an enjoyment rather than an obstacle for my daily meals. I don't have to rely on medical supplements or dietary measures.”

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Posted 1 year ago

“I love the ease and time saving just as much as knowing (and being able to plan) exactly what I consume. I'm still exploring the various tastes - Pistachio and Vanilla are great so far :-)”

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Posted 1 year ago

“The Plenny bars are perfect as a backup meal when on-the-go. Even after years I still like the vanilla flavour and the chocolate flavour. Recently the seasalt-caramel flavour has also become one of my favourites. What I dislike about the webshop are all the frills and the pushy messages for subscriptions and recommendations to friends in order to receive a discount. Since I simply want to buy a product from the webshop, it somehow leaves me with the feeling that I'm paying too much for my plenny bars.”

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Posted 1 year ago

“Very chalky, decent flavor”

Helpful Report

Posted 1 year ago

Hi John! Ahhw, sorry to see it was not to your expectations but luckily we have a 30-day money-back guarantee in place for these situations. Kindly be invited to check the options of that through the Live Chat on our website or by emailing love@jimmyjoy.com, we will gladly assist. Thanks for giving it a shot!

Posted 1 year ago

“My favourite depression food!”

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Posted 1 year ago

“Delivery isn't quite as flexible as the interface implies: I can never get it to postpone to a different day”

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Posted 1 year ago

“Hält super satt und sorgt für eine bessere Verdauung. Inzwischen schon drei Freunden begeistert empfohlen! Der Geschmack ist sanft und nicht zu süß!”

Helpful Report

Posted 1 year ago

“The Jimmy Joy shakes and bars are helping so much in the past months! It’s incredible the amount of time it saves me and also the amount of nutrients it has! I love the shake flavors (chocolate being my favorite) and I also love most of the bars flavors too, and the only one that I wouldn’t buy again is the caramel salt one because I didn’t like it too much, but it’s not horrible, only my personal taste.”

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Posted 1 year ago

“Delicious and a meal worthy drink. It helps me on my treks.”

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Posted 1 year ago

“J'ai passé commande il y a 5 mois, pourquoi est-ce que vous m'envoyez une notification maintenant ? C'est vraiment inquiétant, j'ai cru que mon compte avez été hacké et qu'une commande avait été passée il y a peu. Arrêtez. Si je reçois une prochaine tentative pour m'inciter à venir sur votre site pour passer commande, je ne commanderai plus chez vous. Je me connecte et passe commande quand je le souhaite. N'essayez pas de m'influencer. Cordialement,”

Helpful Report

Posted 1 year ago

Hey Luca, thanks for the review. However, can you help us out with what you are replying to? Can you maybe email us via love@jimmyjoy.com about this and explain the situation to our customer care team? They should be able to help you and clear this up!

Posted 1 year ago

“The first product that actually tastes good and keeps me full! Very happy with everything”

Helpful Report

Posted 1 year ago

“Really like it. Chocolate one tastes more like hazelnut, but otherwise pretty good. Actual pieces of berries in the "Wild Berries"”

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Posted 1 year ago

“To be honest, the products are quite good. Tastes nice, I feel great after lunch. Will buy again”

Helpful Report

Posted 1 year ago

“Ordered a few packs and I already feel like I could eat the shake at least twice a day. It’s delicious !”

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Posted 1 year ago

“just perfect”

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Posted 1 year ago

“The taste is okay, but the texture is awful. Too gritty initially, and if left overnight, too thick. Similar to Huel. The big problem, though, is the awful heartburn after consuming it. Also similar to Huel.”

Helpful Report

Posted 1 year ago

Hi Michael! Thanks for leaving your review and feedback for us here, we appreciate it vert much. What a shame to hear the Shake texture was not to your expectations. As our shakes are based on oats, it will have the grainy texture always, but the thickness can be adjusted to your preference of course by adding more or less water/milk. Leaving the shake overnight is fine, but it would need to be in the fridge then and the expected result will indeed be a thicket shake that needs to be shaken before consuming then. We offer a 30-day money-back guarantee. If you would like to make us of that, please be invited to check in with our customer care team for that through the Live Chat option on the website or by emailing love@jimmyjoy.com. Thanks for giving it a shot

Posted 1 year ago

“Taste and the products are great, unfortunately the delivery was way slower than advertised. The parcel was not shipped on the same day but four days later. That’s unfortunate.”

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Posted 1 year ago

Hey there, thanks for the review. We did check your order, but it seems it was received on a Friday afternoon. After the pick up had already left (after 15.00). Since we do not work on the weekends, we shipped out the package 2 days later on Monday. Sorry for the inconvenience

Posted 1 year ago

Jimmy Joy is rated 4.2 based on 3,405 reviews