Name: Jimmy Joy
Address: Jimmy Joy, Archangelkade 17D, Amsterdam, North Holland
Rating: 4.22

“Meals are not the best. Speculoos tastes strong, too much cinnamon. And Pistaccio, that thing smells like nail polish. I haven’t tried the rest. Customer service: 0 stars”

Helpful Report

Posted 12 hours ago

“I tried Plenny a few years ago when I was working a really busy job and rarely had time for lunch. The concept of pouring some powder in a shaker, mixing with water and having a meal ready to go seemed ideal for me. Sadly, Plenny didn't really do it for me. Primarily because of the taste. I thought I'd give it a go again now, but was instantly reminded why I didn't buy more of it 5 years ago... There are similar products from other brands which I like better, so I'll just stick with them instead.”

Helpful Report

Posted 1 week ago

Hi Rune! Thanks a lot for posting your review of the experience with the shakes you tried here, we are of course sorry to hear it was no success for you. Taste is very personal, so we completely understand and can only thank you for trying again after a while. As you shared the details of the order, I will issue a refund for that based on our refund policy. Officially this only goes for 30 days after the order is placed, but I will make that exception for you and issue the refund, you will have that back shortly. If anything, you can reply to this message to get in touch with the customer care team. Thanks for giving it another shot

Posted 4 days ago

“I like the idea of Jimmy Joy, in particular the hot meals. The Cajun doesn't really taste of anything and the Mac and cheese smells very strange- coupled with the price I won't be buying again.”

Helpful Report

Posted 1 week ago

Hi Kelly! Thanks for your honest feedback about the products and the company. We hope you find products you will like in our lineup. Thanks again for your reviews.

Posted 4 days ago

“I signed up for the newsletter for a 10% off coupon and never received it. I got all the ads just fine though! Disappointed in the bait and switch.”

Helpful Report

Posted 2 weeks ago

Hi! Thanks for leaving your review and feedback on the experience first of all. As you shared the email address, I was able to find you had multiple orders with us already, placed as subscriptions. The 10% welcome discount for signing up for the newsletter is first of all only available on first orders, you were not on the first anymore, and then also only with one-time purchase orders, not in combination with subscriptions. Subscription orders have an automatic discount of 20% applied, it's not possible to stack the 10% on on top of that, so you got the best deal we had to offer on it. You will not have received the discount code after signing up for the newsletter because of that restriction to the first order only. For future reference, if you run into anything like this again, an issue with a discount code or anything else really, you can best check in with the customer care team for it, they will be able to assist then and there. To reach them, you can open a Live Chat from the website or email love@jimmyjoy.com. Thanks for being a subscriber with us, we hope this explained the situation for you, no bait or anything, you just had the better deal already so I can not offer to sort it after the fact either. If anything, you know where to find us now, sorry for the late reply to the review.

Posted 4 days ago

“The Flavours (Vanilla, Lemon, wild Berry, Strawberry, Banana) are pretty faint, the texture is quite gritty. I would highly recommend you communicate this, so you know what to expect, otherwise you just dissappoint your customers. Since it is not really "enjoyable" as it is i would much prefer you leave away the flavoring and especially the artificial sweeteners, since they are rather harmful, and instead make a very bland, purely functional source of nutrition- i would buy this version much rather than how it is now. I am autistic and struggle with sensory overload with food, so I was looking for a quick and easy way to get more calories into my body which is easiest to achieve through a drink. It is not enjoyable as it is, why not make a not enjoyable drink m without the health risks associated with sucralose? The alternative would be to change the formula up a lot to make it smooth and flavourfull and mabye add a version with sugar instead of artificial sweeteners.”

Helpful Report

Posted 3 weeks ago

Hi Rosa, Thanks for your review and feedback, we very much appreciate it. Sorry to hear the experience was not as you and we hoped it would be for you, but of course that can happen when personal taste is involved. Our shakes are made with oats, that is why there will always be a grain to the prepared product. You can prepare in different ways (blender, shaking with ice cubes, leaving in the fridge a little) to mitigate the grain, but it will always remain in some way. You note sucralose, the ingredient we use as sweetener to be a concern for you. We would like to refer you to the following post on our Forum where one of our nutritional expert went in the to results of the most recent study about that: https://forum.jimmyjoy.com/t/sucralose-found-in-common-sweetener-damages-dna/6053 In any case, your experience was not positive and for that we do offer a 30-day money-back guarantee. You are outside of that period, but that is only because we now reply to this and no other communication has come from you about it to our customer care team, so we will gladly still make the exception for that. Kindly check in with us through a Live Chat from the website or by emailing us at love@jimmyjoy.com to check the options for possible returning unopened items and the refund policy. Thanks again for giving it a shot, we hope to hear from you soon.

Posted 4 days ago

“Looking for a Soylent alternative, I tried the chocolate and banana flavors. The texture was unpleasant, more gritty than Soylent and similar to Huel. Adding a bit more water than recommended improved that slightly. The shake tends to separate, and when I got to the bottom there was always a big build up of sediment, requiring me to add more water and re-shake. My only highlight was the banana flavor, which was quite good and not at all fake-tasting. I didn't like the chocolate.”

Helpful Report

Posted 1 month ago

Hi there! Thanks for taking the time to review our products. It is unfortunate they did not live up to your expectations. Please note that we also offer Plenny Drinks which have a more milkshake-like texture. For this order of yours, send us a message at love@jimmyjoy.com to claim a refund under our 30-day money back guarantee policy. Thanks again for your time. ❤️

Posted 1 month ago

“Leider schmeckt nur der Schoko Riegel. Alle anderen schmecken extrem künstlich und liefern einen sehr unangenehmen Nachgeschmack. Der Schoko Riegel ist allerdings ganz gut und hält mich auch ca. 3-4 Stunden satt.”

Helpful Report

Posted 1 month ago

Hi Julian, Sorry to switch to English but my German is non-existant. Thanks for taking the time to review our Plenny Bars, I am sorry they were not to your taste. We strive to make products that will be liked by our customers but if it is not the case we have a 30-day money back guarantee. Send us a message at love@jimmyjoy.com and we will be able to help you. Thanks again for your review. ❤️

Posted 1 month ago

“Super disappointed in the shake. They have a genius marketing, I was completely sold after a few ads. Don't know whaI don'txpected tho, the flavours are very mild, a lot worse than yfood ones. Wild berries and Strawberries had barely any taste, Banana was meh, chocolate was the only one decent. The first three had a very strong psyllium aftertaste, which I hated as a kid. Also 2 of the 4 bags just won't close :/ The bar I got for free was really nice though, maybe I should have bought those instead.”

Helpful Report

Posted 1 month ago

Hello Martina, Thanks for taking the time to write a review of the Plenny Shakes your ordered. I am sorry to hear you did not like the flavour of our products. We also are aware of the ziplock situation and have a new solution to seal the bags which is soon going into production. Let me add that we do not have psylluim in our formula. Shoot us a message at love@jimmyjoy.com to claim your refund under our 30-day money back guarantee. Best.

Posted 1 month ago

“Switched to jimmy joy because soylent isn't being produced, overall the ingredients seem healthier but the taste for the majority of flavors is terrible in comparison. It's like eating chalk. Not to mention the consistency issues where it is liquidy at first but thickens too much overnight unless you add a lot more water. Overall the flavors have no real taste.”

Helpful Report

Posted 1 month ago

Hi Thanks for taking the time to review your products ordered. It is unfortunate they are not at the level of your expectation though. About the texture, note that our Plenny Drinks have a more milkshake-like texture and are less grainy. As far as the Plenny Shake preparation, we suggest to not wait over night to consume the shake but rather to consume them rapidly after preparation. Regardless, you are eligible to a refund since your products were not to your liking. Please continue the conversation you started at love@jimmyjoy.com to benefit from our 30-day money back guarantee. Thanks again for taking the time to write us a review. ❤️

Posted 1 month ago

“Hello, we have tried 4 different flavors, and me and my kids do not like any of them. They don't taste very good, we had to add honey to it and milk, and still. I was hoping that this should work for our tight schedule at home!”

Helpful Report

Posted 1 month ago

Hello Martin, Thanks for taking the time to write a review of the products you ordered though I am sad they were not to your liking as far as taste goes. Feel free to claim your refund under our 30-day refund policy by sending us an email at love@jimmyjoy.com Thanks again for taking the time to review your order. Best

Posted 1 month ago

“Ich finde die Produkte recht billig produziert und wenig ansprechend. Das ist aber Geschmacksache. Ich hatte das Starter-Set bestellt. Der Shaker und der Pot hatten einen starken Plastikgeruch. Die Skala auf dem Pot war kaum lesbar. Die beigefügten Löffel hatten unterschiedliche Größen, leider war für mich nicht ersichtlich, welcher für was war. Geschmack vom Shakepulver, dem warmen Essen und den fertigen Shakes war wenig ausgewogen. Es war eine gute Idee das Starterpaket zu bestellen, so weiß ich, dass ich dort nicht nochmal bestellen werde. PS: Ich wurde von der Firma um die Bewertung gebeten und meine ehrliche Meinung zu teilen.”

Helpful Report

Posted 1 month ago

Hello Marcel, Sorry to be answering in English but I don't know any German. Thanks for taking the time to review the products you ordered, though it is unfortunate we did not match your expectations on the taste of the products and the quality of the shaker. You may claim a refund under our 30-day refund policy by contacting us at love@jimmyjoy.com Thanks again for reviewing our products. ❤️

Posted 1 month ago

“First of all, contact with customer support was terrible, that guy definately shouldn't work on such position. Regarding food itself, unfortunately I have to say it's bad. I bought Risotto, which is mostly tasteless, but anyway I like the idea -> haven't seen Mushroom Risotto when I was buying Huel or Yfood, so it was nice change. Unfortunately that was the only good part. Mac&Cheese stinks when I open the bag and Cookie powder tastes literally like grinded cardboard with cinnamon. Choco powder was between meh and acceptable, but Huel Choco tastes waaaaaay better anyway. So in general I recommend checking Huel or YFood with whom I have way better experiences.”

Helpful Report

Posted 1 month ago

Hi Tomasz, Thanks for taking the time to let us know your opinion with a review. I am sorry you had a bad experience with our products and customer care support, be sure that we strive to be great at everything we do. Be it conversations or products. If you want to use our 30-day money back guarantee policy, email us at love@jimmyjoy.com Thanks again for taking the time. Best.

Posted 1 month ago

“I got crazy stomach”

Helpful Report

Posted 2 months ago

Hi Benigno! Crazy stomach, that does not sound good, sorry to hear it! With our products, especially if you were not used to something like it before, there may be a period of adjusting needed, we always advise to not start off with too much, just replace one meal first and let the body get used to it. We do offer a 30-day money-back guarantee if you try something and it's not to your liking. So, from that, I would like to invite you to check in with us so we can see what options we have for you on that part. You can check in with our customer care team through opening a Live Chat from our website or by emailing love@jimmyjoy.com. We look forward to hearing from you on this one. Thanks for giving it a shot and apologies for any inconvenience it may have caused you.

Posted 2 months ago

“Taste is 4/10. Consistency of portion texture is also 5/10, shaking the bag and everything outlined, including measuring 200ml using a measuring cup (the "pot" they sent is completely opaque with the measurements on the outside 🙄). Sometimes it's runny and soupy,.sometimes like a solid meal. Really disappointed.”

Helpful Report

Posted 3 months ago

Hi Guillaume, Thanks for leaving the feedback in your review, we were sorry to hear about your experience. First of all, the scoop, you would have received the clear one for use with the Plenny Pot - Mac 'N Cheeze, that needs a different scoop from the others, which then is the "normal" turquoise scoop. I am hoping you got both, but can't be sure from your message. With the Plenny Pots, the preparation is key as the bags make that the very fine stuff, that hold all the flavour, goes to the bottom. For that reason, we have put instructions on the bags to shake the bag thoroughly before use and then scoop from the bottom upwards to ensure the right balance of ingredients. If you have not tried like above, we would like to ask you to do so still to see if that makes the difference for you. If it turns out to just not be for you, all good of course, we offer a 30-day money back guarantee. To then make use of that, I would like to ask you to check in with the customer care team through an e-mail to love@jimmyjoy.com or a Live Chat you open from our website. We will gladly check the options with you then of course. Thanks for giving it a shot

Posted 3 months ago

“Flavours are not as claimed and they all taste similar.”

Helpful Report

Posted 3 months ago

“I don't really enjoy the taste. I bought the strawbberry and the pistache flavours. I have only tried Straberry so far and it is very dusty, lacks flavour. I used to drink another shake from another brand and it is very different. I would not recommend it”

Helpful Report

Posted 4 months ago

“Sorry, but compare to Huel I'm not satisfied at all, the flavours of all plenny shakes are all bad, and my tongue is itching after drinking. I'm sorry but after trying 4 flavors of plenny shake I'm sure I won't buy it again.”

Helpful Report

Posted 4 months ago

“Bland flavours, powdery tasting shakes. The bars all have the same weird after-taste. Hot meals are the only redeeming product. QUEAL is much better.”

Helpful Report

Posted 5 months ago

“Long time powder meal user and not a fan of these. There a bit cheaper so I can forgive that less whole ingredients are used but the flavour just isn't there. They all taste kinda doughy/chemically and the flavours that are suppose to be there are more like distance hints. Even something like chocolate tastes only remote of chocolate. Additionally the shaker does not stay closed properly which is just inconvenient. It's a nice design though.”

Helpful Report

Posted 5 months ago

Hey Stefan, We’re sorry to hear that our meals didn’t meet your expectations, especially regarding the flavour. We strive for great taste, and it sounds like we missed the mark for you. We appreciate your honesty about the ingredients as well, and we’re always looking to improve. Regarding the shaker, that’s definitely not how it should perform! We want to make sure you have a great experience, so please reach out to us, and we can arrange a replacement for you. If you made your order in the last 30 days, don’t forget you can take advantage of our 30-day money-back guarantee. Just email us at love@jimmyjoy.com, and we’ll get it sorted for you!

Posted 5 months ago

“I tried Jimmy Joy after using another similar product for a year but hearing that Jimmy Joy shakes mixed and tasted better. Unfortunately the latter has not been my experience. I find the fine powder that covers your teeth when drinking off-putting (sort of like the feeling after eating cooked spinach). The vanilla flavor should be named “coconut” instead; I don’t like coconut. So I regret my order and will likely not finish the bag.”

Helpful Report

Posted 5 months ago

Hey there, We’re sorry to hear that our shakes didn’t live up to your expectations, especially after your previous product. We understand that the texture can be a bit off-putting, and we appreciate your feedback about the vanilla flavour. It’s important for us to know what our customers like and don’t like. We’re committed to improving our products, so your input is super valuable. If you made your order in the last 30 days and are not satisfied, don’t hesitate to reach out! You can use our 30-day money-back guarantee by emailing us at love@jimmyjoy.com, and we’ll help you out.

Posted 5 months ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Jimmy Joy Reviews