Jimmy Joy Reviews

Name: Jimmy Joy
Address: Jimmy Joy, Archangelkade 17D, Amsterdam, North Holland
Rating: 4.20

4.2 Rating 3,883 Reviews

80 %

of reviewers recommend Jimmy Joy

4.2

Based on 3,883 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 87%

Visit Website

Phone:

652777205

Email:

love@jimmyjoy.com

Location:

Jimmy Joy, Archangelkade 17D,
Amsterdam
North Holland
1013BE

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Jimmy Joy 5 star review on 7th February 2026

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Jimmy Joy 5 star review on 13th January 2026

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Jimmy Joy 5 star review on 27th September 2025

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Jimmy Joy 5 star review on 24th July 2025

Lukas Frank

534

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Omdat Jake shake leverproblemen heeft eens Jimmy joy geprobeerd. Dit smaakt helaas net ranzig.. weet niet goed uit te leggen waarom, maar het ligt vervelend op de maag en smaakt net muffig”

Helpful Report

Posted 4 months ago

Hoi Jeroen! Allereerst excuses voor de late reactie hier, we hadden wat minder collega's beschikbaar ivm vakanties. Jammer om te lezen dat beide producten niet in de smaak zijn gevallen, kan gebeuren natuurlijk, zoals je het aangeeft ga ik ervan uit dat het met persoonlijke voorkeur te maken heeft. In dit geval, omdat je ook het order nummer gedeeld hebt, kon ik meteen vanuit onze geld-terug garantie de terugbetaling doen voor de bestelling. Die terugbetaling zal je spoedig moeten terugontvangen aan jouw kant. Je mag natuurlijk de andere producten/smaken nog proberen met dezelfde garantie, maar ik zou in dit geval adviseren weg te blijven van de Plenny Shake Active (inmiddels is dat de Plenny Shake Pro geworden ook). Dank je wel voor het proberen!

Posted 4 months ago

“I didn’t receivee my package cause it was put in a far pick up place from where I live, even though i chose a closer pick up place from the provided list.”

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Posted 5 months ago

Hi Ismail, Ahhw snapp, sorry for the inconvenience that will have caused you first of all. I could not find back a contact about this from you with out customer care team and therefore would like to invite you to still do so so we can sort this out with you. You can reach us by emailing to love@jimmyjoy.com or by opening a Live Chat from the website. Thanks in advance!

Posted 5 months ago

“Delivery was fast, and everything looks great. Unfortunately, the product itself is disappointing. I find the texture quite grainy, and I don't like the taste either.”

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Posted 6 months ago

Hi there, Thank you for your feedback! We're glad to hear the delivery was fast and that you liked the presentation. However, we’re sorry to learn that the texture and taste didn’t meet your expectations. Your insights are valuable, and they help us in our ongoing efforts to improve our products. If you'd like to discuss your experience further or if there's anything we can do to assist you, please don’t hesitate to reach out to us at love@jimmyjoy.com. Warm regards, Team Jimmy Joy

Posted 6 months ago

“I did not receive my package, I tried to ask for help but support were useless”

Helpful Report

Posted 9 months ago

Hi Julián, I am sorry to read you were unhappy with your expetience with our customer care but let's recap the situation on our last exchange. The order was placed by you with seemingly not enough time for it to be delivered before your leaving the country, changing the name on the delivery would not have been possible unfortunately which means your friend could not pick the parcel up for you. Said parcel then shipped back and was refunded and you reported having not received the money which is most unfortunate. As a consequence, I transmitted the Acquirer Reference Number (ARN) to show your bank so the transaction can be traced and have not heard back since unfortunately. We are happy to pick it up from there at love@jimmyjoy.com to finish solving your situation. With love ❤️

Posted 8 months ago

“Terrible taste”

Helpful Report

Posted 9 months ago

Hi there, Thanks for taking the time to write a review though we're really sorry to hear that you found the taste to be terrible. We aim to create products that everyone enjoys, and it’s disappointing that we missed the mark for you. Your feedback is invaluable as it helps us improve. If you're interested in claiming a refund, please reach out to love@jimmyjoy.com and we can discuss your experience further. With love, ❤️

Posted 9 months ago

“No taste at all, even with 2 scoops the taste does not elevate. Not enjoyable to drink.”

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Posted 9 months ago

Hi Calvin, Whoops, that is not the kind of reviews I like to read as we want everyone to like our products. In case one does not, we have our 30-day money back guarantee. Please reach out to love@jimmyjoy.com to claim your refund and we will be happy to help you. ❤️

Posted 9 months ago

“The concept is great, but the flavor lemon pie was really disapoiting, tried with water, milk and even blended with fruits, but I can't even eat it :/”

Helpful Report

Posted 9 months ago

Hi Luedji, Thank you for your feedback on the lemon pie flavor. We're sorry to hear that it didn't meet your expectations, especially after trying different preparation methods. Taste is very personal, and your honesty helps us to continually improve our offerings. If you'd like to discuss your experience further, please feel free to reach out to love@jimmyjoy.com. ❤️

Posted 9 months ago

“So far everything I have tasted has tasted honestly pretty horrible. I don't see how anyone could eat this stuff regularly.”

Helpful Report

Posted 10 months ago

Hi Dean, Thank you for taking the time to share your thoughts with us. We're sorry to hear that our products didn’t meet your expectations in terms of taste. We understand how important flavor is, and we appreciate your honest feedback as it helps us improve our offerings. If you have any suggestions or specific flavors you’d like to see, we’d love to hear from you! Don’t hesitate to reach out at love@jimmyjoy.com. Thanks for your time. ❤️

Posted 10 months ago

“Products looks good Logistics - I got an email from you that the products I had order were ongoing to ship an hour after my order, sounded promising. But it took 8 days before I had the box in my hand. PostNord was the delivery company and they failed. Suggestion if you can offer a box pickup sevice instead of deliver to the door because these delivery companies often fail miserable”

Helpful Report

Posted 11 months ago

Hi Johan, Thanks a lot for letting us know you liked the products you purchased though I wish you were as happy with the delivery. Please note that you would be able to chose a delivery done to a pickup point (for one-time orders, not for subscriptions) for future orders. Send us a message at love@jimmyjoy.com if you have further questions. ❤️

Posted 10 months ago

“De shakes zijn lekker en het is makkelijk. Maar ik ben niet afgevallen.”

Helpful Report

Posted 11 months ago

Hi Ellen, Thanks for letting us know you liked the products of your order. I understand your intent was to loose a bit of weight, though our products can be used to that end I need to point out that a calorie deficit still is the base of weight loss - regardless of the food's origin. Wishing you well on your dietary journey. Thanks for your time. ❤️

Posted 10 months ago

“I was on the hunt for a decent, healthy meal replacement — and I thought I had it figured out. But then ChatGPT chimed in with a suggestion: “Try Jimmy Joy!” So I thought, why not? First impressions? The packaging looks like it was designed by a hyperactive cartoonist on a sugar high — playful, to say the least. The price was a bit lower than competitors, which, in hindsight, might have been a red flag. I went all in: ordered every shake flavor to find “the one” and grabbed two packs of their new bars — Cookies & Cream and Brownie. Bold move. Regretful outcome. The bars? Honestly, I have no idea what to do with them now. They taste like someone tried to reverse-engineer the concept of “dessert” in a lab — and got lost somewhere between protein powder and plastic. Chemical city. The shakes? Well, here’s the twist — no matter how much or how little powder I use, they always taste… watery. Like someone whispered the word “flavor” into a jug of oat milk and called it a meal. The texture is strangely dispersed — it never feels like you’re drinking something made from real, wholesome ingredients. More like sipping on a well-blended list of good intentions. I do appreciate the effort behind the formula — it’s clear they tried. But at the end of the day, I’d like my food to feel a little more like nutrition and a little less like a science experiment. Maybe it works for some people — students during finals week or astronauts short on options. But for me? It’s a pass. A joyful one.”

Helpful Report

Posted 11 months ago

Hi Savva, Uhoh, this is not exactly the kind of review that we like to read but I must thank you for your honest and thorough review. To address your first point, yes our designs are a bit more colourful and dare I say, more joyful than the competitors. There is no shortage of plain, flat design. It's everywhere. We chose to stick with our vibe throughout everything we do. This should not be too much of an issue since, in the end, the packaging is not the product. As far as our bars and shakes, I will say that I regret to read that they did not live up to your standards. This is why we have a 30-day money back guarantee. Just reach out to love@jimmyjoy.com to claim your refund, we will be happy to help you there. Thanks again for taking the time to write your review. ❤️

Posted 10 months ago

“It leaves a powdery texture, and the taste is incredibly lacking! It is also not filling at all”

Helpful Report

Posted 11 months ago

Hi Margaret, Thanks for taking the time to review our Plenny Shakes, I am sorry they did not live up to your expectations as far as the texture and taste. In case a product one ordered is not to one's liking, we have a 30-day money back guarantee that you can claim at love@jimmyjoy.com Thanks again for your review. Have a god day!

Posted 11 months ago

“I tasted 2 different falvours. I really didnt like the taste and the texture of it. Its strange. Its not like a milkshake texture. For comparison i use HUEL since last year and texture and flavours are more similar to a real milkshake. I use JimmyJoy to replace some meals on working days.”

Helpful Report

Posted 11 months ago

Hi there, Thanks for your review of our Plenny shakes, I'm sorry to read you were disappointed by the taste and texture though. Did you try to reduce the water a bit and use vegan milk instead of water, this might help with texture. We want to make products that everyone would like but in matters of taste, the customer is always right. Please reach out to love@jimmyjoy.com to claim your refund under our 30-day refund policy. Looking forward to talking to you.

Posted 11 months ago

“There was a delivery issue where my package was marked as delivered but never arrived. What stood out to me wasn’t the fact that a problem occurred (these things can happen), but how long it took to resolve such a basic issue. The initial communication from customer service felt somewhat dismissive, and there was a lack of proactive problem resolution. Interestingly, it wasn’t until I changed the tone of my messages that more action was taken. After a week of waiting, I finally received very basic information: "The parcel was delivered to the neighbor Mr. / Mrs. Hilfe at Housenumber 21." That allowed me to solve the riddle myself and rescue my package — turns out it had been received by a company named "Häusliche Hilfe GmbH" in another building on my street. I like the products, but the customer service leaves a lot to be desired.”

Helpful Report

Posted 11 months ago

Hi Matias, Thanks for your review. You are right it took too long for us to be able to communicate the proper information you were after. Of course, it always is stressful and disappointing when things don't go perfectly smoothly. However, and this is a big however, you need to be sure that we always strive to be quick and transparent in dealing with all customer requests. Regardless of the matter. I will also add that a more agressive tone will not help the speed of resolution, neither will the threats of leaving bad reviews. Again, we strive to be effective and transparent with everyone. Thanks again for taking the time to write what you thought and we hope your next orders with us will show you how much we care. Have a good day! ❤️

Posted 11 months ago

“- mac n cheese being “favorite” i dont think anyone who tried it said that - criminal system to quit an subscription, worthy of making a youtube deep dive about it -thousand e-mails, i feel as i work for jimmy joy and not like a customer that wants to save time All in all will not order agaiin”

Helpful Report

Posted 1 year ago

Hi Marin, Thanks for your feedback and review first of all. As you shared the order number, I was able to check back and could not find any contact made with us from your end for any issue that you noted. We offer a 30-day money-back guarantee on what you try the first time and do not like. That will be available for the Mac 'N Cheeze Plenny Pot you clearly did not like. Just to make the point, it is a customer-favorite and that it's not for you is as personal as it is for the people that do love it. It makes no sense to sell (and keep selling) something with a money-back guarantee if it's not liked overall. The subscription you activated can easily be cancelled by yourself after logging in to the account, proceeding to "manage subscriptions" and cancelling the subscriptions for each of the active items from there, not much to it and in no way criminal. We also offer our help with this of course if needed, we can cancel it for you, at any point and even sort things with you after the fact. So, before calling it criminal, maybe next time check in with us first, but feel free to make a youtube video about it of course if you would like to, we will gladly check it and comment on that accordingly. The Marketing emails, yes, there are some of those you will end up receiving, we are an online brand, no stores, so that is how we generate the sales mostly. All our send outs have the option to unsubscribe in the bottom and for this, the customer care team is also always available to help out. Apologies for any inconvenience with the subscription and marketing communication, we would like to invite you to check in with us through the Live Chat option on the website, the contact form or a direct email to love@jimmyjoy.com to be able to follow up on the points above. Thanks

Posted 1 year ago

“Finished trying every single plenny shake flavour, and most just don't really appeal to me. The one I liked most, caramel seasalt, was removed from the store so I'm left with just the coffee and chocolate flavours that I can tolerate.”

Helpful Report

Posted 1 year ago

Hi Siebe! Thanks for the feedback and leaving the review for us, we appreciate it. I noticed we spoke about the discontinuation of the Caramel Sea Salt Shake before, sorry once again about that one no longer being available. We always try to keep the assortment so everyone is happy, but that is not always possible as you will understand. The choice is never an easy one when we discontinue something but it's normally to make room for something new at the same time. So, I hope any new addition will suit you to complement the two you do like currently. I would like to offer the option of refunding the items you tried but did not like as per our 30-day money-back guarantee. We can have a look at a possible return for the second bags you ordered of each as well then. You know how to reach us, but to be sure; Live Chat from the website, contact form or a direct email to love@jimmyjoy.com will do it. Looking forward to hearing from you on the above. Thanks again

Posted 1 year ago

“The bars are not good. I bought a box to try and could barely finish one. The bags of powder don't seal properly which resulted in me spilling more than half the contents when moving the bag. The only thing that I partially enjoyed were the pre made chocolate drinks.”

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Posted 1 year ago

Hi Chris, I am glad you found a product in your order that lived up to your expectations. For the rest of them, it is a great shame you didn't like them but for those items you should contact us at love@jimmyjoy.com and claim your refund under our 30-day refund policy. Thanks for taking the time to write an review. ❤️

Posted 1 year ago

“Mushroom and buckwheat risotto. I really wanted to like it as a huel alternative. Tried it twice. Having given it a good mix. Just tasted like paxo stuffing. Clearly healthy and loads of real veg but no sauciness to it. I gave it all away to a colleague who says its fine for free.... Strawberry shake actually tastes really good. But the shaker lid won't seal properly and makes a mess all over the place and the scope broke on first use so I have to weigh it into a cup then mix it in a blender. Hopeless. It's quite gritty texture. The cereal bars were fine. Sadly I will stick with huel.”

Helpful Report

Posted 1 year ago

Hi Robert, Thanks for taking the time to let us know about your recent order at Jimmy Joy. Very glad to hear that you enjoyed your Strawberry Plenny Shake. Though I am saddened you had a poor experience with our shaker, scoop and Plenny Pot Mushroom and buckwheat risotto. We try to make products everyone would like but it is not always possible to please everyone. Please reach out to love@jimmyjoy.com to claim your refund under our 30-day money back guarantee rule. Thanks for giving us a try!

Posted 1 year ago

“Meals are not the best. Speculoos tastes strong, too much cinnamon. And Pistaccio, that thing smells like nail polish. I haven’t tried the rest. Customer service: 0 stars”

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Posted 1 year ago

Hi David, Sorry to see about the experience you had with your first order with us. Checking back I see you were in touch with us about a delayed order and an investigation was launched into it on your behalf, not the ideal first experience on that part but besides that situation, we could not see why the contact you had with our colleague would warrant a "no stars" rating from your end. For that, as well as the options to refund the items from your order within our refund policy, I would like to invite you to check in with us once again through an email to love@jimmyjoy.com, a Live Chat from the website or by replying to this message directly. Apologies for any inconvenience caused and for the experience not having been what we would have hoped for you either. Thanks for sharing the feedback and we hope to hear from you soon.

Posted 1 year ago

“I tried Plenny a few years ago when I was working a really busy job and rarely had time for lunch. The concept of pouring some powder in a shaker, mixing with water and having a meal ready to go seemed ideal for me. Sadly, Plenny didn't really do it for me. Primarily because of the taste. I thought I'd give it a go again now, but was instantly reminded why I didn't buy more of it 5 years ago... There are similar products from other brands which I like better, so I'll just stick with them instead.”

Helpful Report

Posted 1 year ago

Hi Rune! Thanks a lot for posting your review of the experience with the shakes you tried here, we are of course sorry to hear it was no success for you. Taste is very personal, so we completely understand and can only thank you for trying again after a while. As you shared the details of the order, I will issue a refund for that based on our refund policy. Officially this only goes for 30 days after the order is placed, but I will make that exception for you and issue the refund, you will have that back shortly. If anything, you can reply to this message to get in touch with the customer care team. Thanks for giving it another shot

Posted 1 year ago

Jimmy Joy is rated 4.2 based on 3,883 reviews