“Hello, I have been a regular customer for quite some time now and my family normally really enjoy your products. However the shipment I most recently received we have been very disappointed in. The jerky is not of its usual high standard. All members of my family have commented that it's no good this time, that is very, very dry and we are not enjoying it. Has something changed in your process? I would love to hear back from you with your feedback as to why the quality of your product has diminished in this instance.
Regards Jennifer”
