JJsHouse.com Reviews

Name: JJsHouse.com
Rating: 4.31

4.3 Rating 392 Reviews

84 %

of reviewers recommend JJsHouse.com

Company Reviews

Questions

Metrics

4.3

Based on 392 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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JJsHouse.com 5 star review on 24th January 2025

Amber

JJsHouse.com 4 star review on 23rd January 2025

Cecelia Perera

JJsHouse.com 5 star review on 31st October 2024

Anonymous

110

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“JJ’s House has created a quality item - the red dress I ordered arrived in a timely manner. Fabrication was excellent. Color saturation was superb. The dress was constructed with ‘boob’ support - something totally unexpected and appreciated. The value of the item far surpassed the cost. Delivery is swift; return process and refunds (if necessary) is easy and smooth. I’m a fan!”

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Posted 2 years ago

“I was leery about ordering something as important as wedding items online but after receiving the items I was impressed. My items arrived rather fast considering the distance. They were packed tightly in a box so no shifting to damage anything. My items were just as described and went above my expectations. I will defiantly order again.”

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Posted 2 years ago

“Loved the try before you buy concept when picking out a bridesmaids dress. Shipping was quick and return shipping was made easy. Dresses are decent quality for the price as well.”

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Posted 2 years ago

“JJsHouse.com is the place for any formal wear. Wedding party and Bride will be utterly satisfied with the choices and the quality.”

JJsHouse.com 5 star review on 29th August 2022

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Posted 2 years ago

“The $10 purchase to have the dress for 7 days was an excellent option for us. The dress was absolutely beautiful and personally feel it was very good quality. I would recommend and do this again!”

JJsHouse.com 5 star review on 26th August 2022

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Posted 2 years ago

“Awesome job and I would always come back to shop.”

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Posted 2 years ago

“Fast shipping, great quality products, wonderful fit - true to size chart and products arrived exactly as pictured & described. Fantastic value, definitely recommend!”

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Posted 2 years ago

“Jj house made me happy because anytime I had a question they answered it quickly and professional. The dress was perfect and the sizing was spot on.”

JJsHouse.com 5 star review on 9th August 2022

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Posted 2 years ago

“The try-on option for $10 each helped me decide style and size.”

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Posted 2 years ago

“Jjs house is fantastic they have a fast prompt reply, they helped with my return & refund within a timely manner. Delivery was very fast also”

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Posted 2 years ago

“I was a little skeptical about ordering a wedding dress off an app on my phone however it came very highly recommended and so of course I downloaded it and was looking through the dresses and stumbled across the one that I found and it is an absolutely gorgeous dress and honestly unlike anything I thought I would wear on my wedding day but I was just so excited about it! Of course it did take some time for it to get to me which is expected it's a wedding dress after all. But anytime I had questions or concerns or needed to speak to somebody on the support staff everyone was so incredibly helpful and kind and understanding and each and every one of them went out of their way to make sure that my order was exactly as I wanted it to be and they even sent me a garment bag with it at no extra charge! Sadly I did unfortunately end up getting incredibly ill and due to that illness I ended up losing nearly 100 lb and the dress no longer fits me but I'm on the hunt again! 15/10 DO RECOMMEND!”

JJsHouse.com 5 star review on 30th July 2022

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Posted 2 years ago

“I am very satisfied with the last order I purchased from JJshouse. I gave them my measurement and it was followed to the dot. thank you and I had been a repeat customer.”

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Posted 2 years ago

“My order #1620254396 for several samples came very quickly and I could see what the actual colors would look like before ordering my Mother of the Bride dress. The service was great.”

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Posted 2 years ago

“Loved my dress! I did the custom measurements and it fit perfectly!! Recommended this site to my sister for her upcoming wedding!”

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Posted 2 years ago

“Thank you JJshouse for my lovely dresses. I bought a few casual ones and 3 evening ones. Had to return one due to the unsuitable fit. Although I had to remind the company about package being returned, the error was rectified immediately without any delay and the refund was issued. The materials used in the dresses were described accurately with some even better than it appeared on the photos. Satisfied with the construction and quality which were as it appeared on the photographs provided. Looking forward to wearing the dresses as a wedding guest!”

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Posted 2 years ago

“Love the quality! The dress is simply beautiful. Would definitely recommend them.”

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Posted 2 years ago

“I had an issues and it was resolved very quickly”

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Posted 2 years ago

“My last order arrived in four days after ordering. It was quick. I was so impressed and happy for fast shipping as stated. My order arrived so fast there was plenty of time to get it prepped for my event. Thanks so much JJ's House for continuing to do an Awesome job.”

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Posted 2 years ago

“Excellent customer service. They really helped me make my final decision for my wedding dress. It came in on time and it was absolutely PERFECT.”

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Posted 2 years ago

“Absolutely breath-taking gown! I love it and will knock some eyes out at the wedding!”

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Posted 2 years ago

JJsHouse.com is rated 4.3 based on 392 reviews