JJsHouse.com Reviews

Name: JJsHouse.com
Rating: 4.29

4.3 Rating 377 Reviews

83 %

of reviewers recommend JJsHouse.com

Company Reviews

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Metrics

4.3

Based on 377 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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JJsHouse.com 5 star review on 24th January 2025

Amber

JJsHouse.com 4 star review on 23rd January 2025

Cecelia Perera

JJsHouse.com 5 star review on 31st October 2024

Anonymous

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i would not recommend this appraiser”

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Posted 7 months ago

“Went to my soon to be daughter in laws bridal shower. The dress perfectly fit the theme.”

JJsHouse.com 5 star review on 19th June 2024

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Posted 7 months ago

“This is the best place to get a dress! You can order Try-on dresses ! this makes the whole process super easy! unlike other online sites that do not allow you to return a dress if it does not fit, JJ's allows in home try on and then will work with you to get your exact measurements bases on your try on dress! you can also get your dress in the exact color you want. Customer service is very friendly and easy to work with. I highly recommend JJ's for all your formal occasions!”

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Posted 7 months ago

“This was my first time I ordered from an online retailer but it won’t be my last! The gown I ordered was perfect! I did have the waist taken in but could have worn it as is. I will definitely order again! The entire process was so simple.”

JJsHouse.com 5 star review on 16th June 2024

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Posted 7 months ago

“I ordered the dress I wanted and picked the size per your size guide. It fit perfectly and the other dress was too big. I kept the perfect fitting dress knowing I didn't have to. It fit so perfect, I didn't want to part with it. I won't be wearing it until December 21st for a wedding, but it didn't matter. I liked the fit. I have recommended your website to several people. Your dresses are absolutely gorgeous.”

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Posted 7 months ago

“Exquisite dress work so it fit me perfectly for my son and new daughter in law’s wedding in July!”

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Posted 7 months ago

“Easy to navigate website. Numerous beautiful designs to find the perfect garment, delivered on time. What’s not to love Seamllrss and no stress transaction”

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Posted 7 months ago

“The dress was absolutely gorgeous ! Fit perfectly to my daughter’s size. She is 5’5 and 115lbs and ordered a size 2. With 2 1/2 inch heels it did not need any alteration. I would say it’s very true to size. There is no give or stretch in this dress! So just be prepared when sizing it won’t stretch. But it was a show stopper at prom and she loved it and said it was comfortable the entire evening.”

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Posted 7 months ago

“I ordered a dress to get married in. Custom sized. It came to me perfect. Even better than expected. Delivery time was brilliant. I cannot thank you enough for assisting me in looking amazing on such a special day. I have now ordered bridesmaid dresses also and expect they will be the same.”

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Posted 8 months ago

“I ordered 2 try on's. They shipped me 3 dresses with 2 being identical. They charged me full price for the 3rd dress that was the identical one and I am not able to get a return email. I am out of $300! READ THE REVIEWS AND DO NOT ORDER FROM THIS COMPANY!!!!”

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Posted 8 months ago

“Customer service was excellent. Returns (I had 3) were simple. Dress I purchased was perfect for me!”

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Posted 8 months ago

“The dresses fit perfectly. Loved the option for try on dresses”

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Posted 8 months ago

“I've ordered 9 try-on dresses so far. Process is easy. Dresses are all fantastic in fit, style and workmanship. I will definitely pick one of these for my son's wedding. I also bought my dress 4 years ago for my other son's wedding and it was perfect. Try-on wasn't available then, so the process is much improved.”

JJsHouse.com 5 star review on 27th May 2024

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Posted 8 months ago

“I ordered a Gorgeous dress for my daughter’s communion. Absolutely stunning and the material was so well-made, custom to her size, no alterations needed. Thank you JJ’ house for making my daughter look like a princess on her special day!”

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Posted 8 months ago

“The dresses are always great quality, beautiful, and comfortable! The shipping has always been reliable as well. I've bought multiple dresses and they are all wonderful and I especially love that most of the dresses have built in bras.”

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Posted 8 months ago

“The garment was ill fitting. Looks nothing like the dress in the picture. When I tried to return the garment the was no address for returns listed.”

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Posted 8 months ago

“I love the dress and having it made to measure allowed me to choose a dress I never could have worn off the rack The quality was excellent. It was the most well made dress I have ever worn, including my custom wedding dress!”

JJsHouse.com 5 star review on 17th May 2024

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Posted 8 months ago

“I did the try on program plus bought one dress to try on because it didn't come in my size for the try on program. I returned the bought dress and had to pay "restocking fees" and more for shipping. I ordered a dress from the try on program in a different color, same size. The dress came but is too small even though it was the exact same size as the try on dress. I can't reach anyone by phone. I have no idea how this will be resolved. I won't have a dress for the wedding and I am out all the try on costs, return costs, restocking fees etc. Another example of an extra cost was the shipping. They only offered 'expedited shipping" for around 30 bucks. Ordered on 4-28 received on 5-14 wedding on 6-1. I can't get the live chat to chat with me. They only allow it for returns or presale items.”

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Posted 8 months ago

“I ordered a dress for my sister wedding and had it custom sized. It arrived a day early and the dress is a perfect fit! So happy and the dress is absolutely beautiful!!!”

JJsHouse.com 5 star review on 16th May 2024

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Posted 8 months ago

“I am happy with my purchase”

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Posted 8 months ago

JJsHouse.com is rated 4.3 based on 377 reviews