JJsHouse.com Reviews

Name: JJsHouse.com
Rating: 4.27

4.3 Rating 364 Reviews

83 %

of reviewers recommend JJsHouse.com

Company Reviews

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Metrics

4.3

Based on 364 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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JJsHouse.com 5 star review on 31st October 2024

Anonymous

JJsHouse.com 1 star review on 24th October 2024

Anonymous

JJsHouse.com 5 star review on 30th September 2024

Tara

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I accidentally put my order trough twice, and fixing this up was fairly easy, and JJ’s House were so quick to respond to my request. I am very happy with the two items I ordered.”

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Posted 1 year ago

“The quality and fit were superb! Returning was a snap, too!”

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Posted 1 year ago

“I was very impressed with the quality of my dress! It fit true to size and arrived on time. I was a little nervous about ordering online, but JJ's House was wonderful and kept me in the loop via email on shipping and expected delivery date. I had no issues whatsoever and you can't beat their prices!”

JJsHouse.com 5 star review on 21st December 2022

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Posted 1 year ago

“I love the dress that I picked out but I didn't realize that their sizing is smaller than normal as I usually wear a size 10 but when it arrived it was too tight. It is my fault for not ordering the try on for $10 and buying a final sale item without knowing the sizing. So I will be ordering try ons for my daughter's wedding to get the correct sizing. Now I cannot return the final size so make sure you try on a size before buying any of the dresses. Other than that, the dress was beautifully made and now I have to sell it.”

JJsHouse.com 4 star review on 13th December 2022

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Posted 1 year ago

“Amazing customer service!! Any and every time I've needed to adjust my order, ask questions about products, understand my shipping and return policies, JJ House is a 10/10! So far, I've bought some jewlery, head pieces, bridesmaid dresses and everything was exactly to scale and what I was expecting. I have NEVER found a textile shop that gives me exactly what I expect from ordering online except for JJ House. I cannot wait to receive my wedding gown next! Thank you JJ House! I am a lifelong customer for sure xoxo”

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Posted 1 year ago

“Dress was amazing, beautiful quality, classy and fitted. The stretchy crepe fabric is very flattering, especially on a curvy figure. True to size.”

JJsHouse.com 5 star review on 13th December 2022

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Posted 1 year ago

“So happy with the amazing quality of the bridesmaid dress I bought! Delivery time wasn’t too bad! I had to make a return as I ordered the wrong size and the process was easy and quick! Super happy and I’ll use again!”

JJsHouse.com 5 star review on 10th December 2022

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Posted 1 year ago

“We have used JJ House for a grad dress, wedding dress, and bridesmaid dresses and my 2nd daughter is currently choosing her grad dress for this year. My friend has used JJsHouse for a few bridesmaid dresses and that’s why I chose them. Custom sizes and standard sizes work like a charm! Thankful to have a place we can trust for our fancy needs!”

JJsHouse.com 5 star review on 6th December 2022

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Posted 1 year ago

“Superbe, tout simplement superbe! Les mesures sont exactes, pouvoir choisir la hauteur du talon de ses chaussures… Pouvoir profiter de plein d’aubaines, des coupons de réductions, et que dire du service à la clientèle!!! Je recommande JJHouse pour toutes les occasions”

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Posted 1 year ago

“My cousin needed a dress for her graduation and we found this website while looking and read really good reviews. I ordered the dress for her because she lives out of the country and we don’t think it gets delivered there. She picked a really beautiful dress, dark blue color which was super elegant for her, she looked beautiful, the dress needed a little bit of tailoring but other than that the material and quality was excellent! She received many compliments about her dress.”

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Posted 1 year ago

“My son is getting married on January 21st 2023. I found so many lovely dresses on JJ's House that I wanted to buy. I eventually settled for one and ordered and paid for it. All my friends told me it would take AGES for the dress to arrive - but it was here within two weeks. I am SO impressed. The fit is great and the material is gorgeous. I cannot wait to wear it. I feel like a million dollars when I put it on. I will definitely be shopping on this website again - for all special occasions. Thank you so much JJ"s House.”

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Posted 1 year ago

“Easy to use website, great range of products and prices, very fast shipping and delivery (arrived within 72 hours after ordering!!). 110% recommend for products and service!”

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Posted 1 year ago

“I love the dress I ordered. The sizing chart that is on the website is very accurate to the size of the dress. This is the prefect dress for my daughters upcoming wedding.”

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Posted 1 year ago

“I love the wedding dress, shoes and veil I got from JJ’s House. I ordered the custom sizing and they fit perfectly. They also arrived one day early. I will most likely order my bridesmaid’s dresses and the groomsmen’s ties from them.”

JJsHouse.com 5 star review on 14th November 2022

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Posted 1 year ago

“Kind representatives excellent customer service. JJ's House has beautiful dresses that are good quality. JJ's House is the best online store to shop for special occassion dresses and the representatives went the extra mile to make my special day wonderful and make me a happy customer. I have been a customer for a few years and will keep coming back because of the good prices and excellent service.”

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Posted 1 year ago

“I bought two dresses (and a potential prom dress for my daughter). My dresses are gorgeous and fit perfectly. My daughter's prom dress is exactly what she wanted, and we do need minor alterations - but for the price and quality, we are so much more than just satisfied.”

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Posted 1 year ago

“HI, i have used their try on program at least three times for myself, my daughter and my mother.. The dresses have all been clean and well sewn. We each have found our dress for our event, and they do offer so many colors even in the try on phase that we didnt have to order swatches.”

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Posted 1 year ago

“This was my first time purchasing from JJsHouse and I am more than satisfied and even look forward to an occasion to purchase another beautiful dress. I purchased three tailored dresses. Customer service worked diligently with me to insure the measurements were right before the tailoring was done. When they arrived they were so much more beautiful than what you could see on the internet. They were actually just stunning!! I thought the price was more than reasonable and the delivery was well within what they told me. They were packaged very well. I did have to return a shawl because the color was not quite what I was looking for. Again, customer service was so helpful in offering several options to return the item and obtain a refund. I cannot say enough how happy I am all the way around with the products, customer service and with the return/refund process.”

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Posted 1 year ago

“Gorgeous dress for mother if the groom. Great quality and great price! Absolutely love this dress and fits true to size ( just needed hemming). I would definitely order from JJs house again!”

JJsHouse.com 5 star review on 9th November 2022

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Posted 1 year ago

“The dress arrived, safely packaged, more than a fortnight before my godson's wedding, so there would have been plenty of time for adjustments. However, none are needed, as the dress is a perfect fit. It looks exactly as advertised, with the cut skillfully disguising my top-heavy figure, and the colour (slate blue) is also very flattering. My husband was bowled over, and my godson's mother wants all the guests to wear a dress from JJ's House.”

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Posted 2 years ago

JJsHouse.com is rated 4.3 based on 364 reviews