JJsHouse.com Reviews

Name: JJsHouse.com
Rating: 4.27

4.3 Rating 366 Reviews

83 %

of reviewers recommend JJsHouse.com

Company Reviews

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Metrics

4.3

Based on 366 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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JJsHouse.com 5 star review on 31st October 2024

Anonymous

JJsHouse.com 1 star review on 24th October 2024

Anonymous

JJsHouse.com 5 star review on 30th September 2024

Tara

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the purchase. Dress is beautiful. fit is perfect”

Helpful Report

Posted 1 year ago

“I really appreciate JJ's House for cancelling and crediting me for a duplicate order I placed by mistake. Thank you so so much...”

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Posted 1 year ago

“Okay ,was being sent back for some reason but got it to me before the wedding”

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Posted 1 year ago

“Don’t buy anything from this store They don’t accept returns. And willing to return only 40%of your Oder amount”

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Posted 1 year ago

“JJs house offers a beautiful selection of dresses and accessories and is accurate in their online description. Their customer service is prompt and courteous. I will definitely order from them again for my next event, and will not hesitate to tell family and friends about their company as well. I'm a satisfied customer!”

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Posted 1 year ago

“I love the try on dresses policy for $10. I found the dress in the size and color I wanted and it fit perfect and great quality! I will be ordering again!”

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Posted 1 year ago

“Dress was perfect. Exact colour and description as shown in advertisement. I went for the custom fit and it was made exactly to my measurements. The quality of the sewing and material is also very high. I wanted a shorter length and emailed this request after ordering the dress. There were no issues at all. The communication was great and dress came quickly and packaged well”

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Posted 1 year ago

“I have bought a good few dress from JJ's and haven't been disappointed, the fit is good and the quality is excellent, so I have never had to return any of my dresses, also delivery is quick.”

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Posted 1 year ago

“I recently received my 4th dress from jjshouse, I’ve been really delighted with each dress. Delivery, even on custom fit, was very good. The only negative I’ve found is that each dress is labelled as ‘do not wash or dryclean’ ‘spot clean only’. I’ve recommended jjshouse house to family and friends.”

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Posted 1 year ago

“I bought a dress and shoes from jjs house for my upcoming 30th anniversary. The dress is beautiful and fits perfectly. The shoes I ordered did not fit but, sending them back and getting a different size was super easy. The new pair is a perfect fit. I can't wait to celebrate my anniversary feeling like I look amazing!!”

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Posted 1 year ago

“I purchased a tea lenght dress, purse and 2 bracelets from JJ's House for a wedding this past weekend...7-9-23. I cannot tell you how easy it was to deal with this company. Any questons I had were answered immediately. The dress I ordered was a few sizes bigger then I needed but had to because of my waist size. I had it altered locally. My normal size is a 10 but had to order a 16W...no big deal. The dress was delivered in less than 2 weeks and the purse and bracelets were delivered within a week. I will order from them again.”

JJsHouse.com 5 star review on 12th July 2023

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Posted 1 year ago

“I had excellent experience. Customer service is very helpful. My orders arrived quicker than expected, and were exactly as described. I also ordered a custom-fitted dress and JJHouse customer service helped me to get the measurements right, then rushed my order and when it arrived it fit perfectly.”

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Posted 1 year ago

“Very reliable, good value for money,very happy”

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Posted 1 year ago

“if you enjoy being price gouged by shipping, receiving shredded/ destroyed packaging, terrible sizing and an expensive return policy, only to be gouged again by the same shipping policy to have to order a different size, this is the site for you.”

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Posted 1 year ago

“I have purchased two dresses from JJHouse, and I plan on shopping with this company again. I think the quality of the dresses are exceptional. Website easy to navigate. Sizes and color choices are plentiful. Shipping is quick and easy to track.”

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Posted 1 year ago

“Very nice dress and elegant love it wearing it for a wedding this weekend”

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Posted 1 year ago

“They refused to accept return for unused dress for grandmother dress when her husband passed away and she became too ill to attend. Dress had not been worn or altered. All I wanted was to get it out of the house, I wasn’t looking for full refund. They said “no” but offered a 10% coupon on future purchase. The delivery was bad enough, waited weeks to receive them left out on the road by bushes. DONT USE THIS COMPANY. USE A REPUTABLE STORE LIKE NORDSTROM OR DILLARDS”

Helpful Report

Posted 1 year ago

“Terrible customer service, unclear returns process, after sending back dress promptly I was told I needed to ask for a returns form and as it would arrive without one I'd only receive a 40% refund. Rude email, shabby dress, nothing like picture, took ages to arrive. Disgusting.”

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Posted 1 year ago

“i have found a dress i will buy in september for my wedding in dec. i was able to try on 3 and i found the one i want. thank you”

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Posted 1 year ago

“They dresses are beautiful They take a bit long to come when it's being shipped. But love it”

Helpful Report

Posted 1 year ago

JJsHouse.com is rated 4.3 based on 366 reviews