JJsHouse.com Reviews

Name: JJsHouse.com
Rating: 4.31

4.3 Rating 392 Reviews

84 %

of reviewers recommend JJsHouse.com

Company Reviews

Questions

Metrics

4.3

Based on 392 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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JJsHouse.com 5 star review on 24th January 2025

Amber

JJsHouse.com 4 star review on 23rd January 2025

Cecelia Perera

JJsHouse.com 5 star review on 31st October 2024

Anonymous

110

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping, good quality, good price”

Helpful Report

Posted 2 years ago

“Very quick delivery time. All items as shown. Sizing as accurate as possible.”

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Posted 2 years ago

“Beautiful custom made dresses, I have loved JJs house”

JJsHouse.com 5 star review on 18th May 2022

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Posted 2 years ago

“The dress was beautifull and nicely wrapped. Delivered in time Thanks JJ house.”

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Posted 2 years ago

“Pricing is reasonable. Shipping took 1-2 weeks. Dress comes very wrinkled. Sizes run small compared to what I'd expect in any department store, but if you follow the measurements listed on the size chart I found that accurate. I normally wear an 8 or medium dress, but needed to order a size 10 at JJ's House and it fit perfectly. No complaints.”

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Posted 2 years ago

“I have had several opportunities to deal with the customer service team both on the Live Chat and by email regarding some of my orders and I cannot fault them. They are friendly, helpful and incredibly polite and have always sorted out my questions to my complete satisfaction. I have also had to return some items due to sizing and so far the return process has been simple and affordable. I look forward to receiving many more items in the near future and would deal with the customer service team at JJsHouse any time. Thank you.”

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Posted 2 years ago

“I ordered a custom made dress from JJs House. I was amazed at the beautiful quality, and the fit is absolutely perfect. It arrived within the specified time, no hassle. I will be wearing it for my wedding in August (when I will post a photo). Thank you JJs House, you make luxury gowns affordable.”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Excellent customer service. Dress was beautiful and so well made.”

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Posted 2 years ago

“Delivered as stated and returns very straight forward.”

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Posted 2 years ago

“Delivery wasn't too long. Shoes are amazing the details on them is fab”

JJsHouse.com 5 star review on 24th April 2022

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Posted 3 years ago

“I am very happy with the product. The quality is excellent with a price to match. Customer Service has addressed all my issues and able to get answers within 24 hours if not less. I will be ordering bridesmaid dresses, mother's dress of the bride and vest's for the men”

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Posted 3 years ago

“The dress I ordered was beautiful and fit perfectly. I will be ordering my brides maid dresses from them also. Great experience.”

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Posted 3 years ago

“I have ordered quite a few items now from the website and I must say I am very satisfied with my purchases. The quality of the dresses is impeccable and they absolutely gorgeous. I will totally continue to order whenever the need arises.”

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Posted 3 years ago

“Love this company! Great quality with great prices. And the styles are so cute. Everyone in my family bought a dress here to attend a wedding and every dress was beautiful and unique.”

JJsHouse.com 5 star review on 8th April 2022

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Posted 3 years ago

“JJsHouse.com is amazing! I've used them multiple times for different dresses, custom sized every time. They always do a spectacular job. Their dresses are great quality, they fit beautifully, and they are gorgeous besides! I can't wait to order my wedding dress from them someday. When you get custom sized dresses from them, it is expected that it'll be a few weeks before you get the dress, but it doesn't take longer than they say it will! The packages arrive safely, and they turn the dresses inside out to prevent damage while shipping. They also provide clear instructions for how to take measurements in order to best tailor the dress for you. I've recommended JJsHouse to many people and will continue to do so!”

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Posted 3 years ago

“I ordered a three piece pantsuit for my son's wedding. The colour is exactly as online and it is beautifully made. I was kept informed of progress and the suit was delivered within the promised time frame. I love it and would definitely use JJs House again.”

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Posted 3 years ago

“The quality was amazing and the price was great. Love everything I have gotten. From them. Customer for life”

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Posted 3 years ago

“Delivery was so quick! and the quality of my wedding dress was surprisingly good at the price I bought it at!”

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Posted 3 years ago

“The dress is perfect. Exactly what I was looking for and under $200 with a customized size. Who can argue with that.”

JJsHouse.com 5 star review on 22nd March 2022

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Posted 3 years ago

JJsHouse.com is rated 4.3 based on 392 reviews