JJsHouse.com Reviews

Name: JJsHouse.com
Rating: 4.29

4.3 Rating 377 Reviews

83 %

of reviewers recommend JJsHouse.com

Company Reviews

Questions

Metrics

4.3

Based on 377 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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JJsHouse.com 5 star review on 24th January 2025

Amber

JJsHouse.com 4 star review on 23rd January 2025

Cecelia Perera

JJsHouse.com 5 star review on 31st October 2024

Anonymous

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After ordering a wedding dress and shoes in the wrong size, Customer Service was great at helping receiving my refund quickly. They stayed in touch with me on a regular basis and answered my questions quickly. I have a new order in and can’t wait to receive my products. Thank you JJsHouse for everything.”

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Posted 2 years ago

“Bought two gowns, one red which fit great and was the perfect length as I am tall. The red dress had a wow factor; also ordered a talent outfit that can be worn at other events. The photo is not me, but the outfit was just like the photo; and just recently I purchased a blue lace which fit perfectly, fully recommend the quality and choices and colors.”

JJsHouse.com 5 star review on 11th July 2022

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Posted 2 years ago

“Thanks to JJsHouse I was able to purchase my daughters dress (my only bridesmaid) both our bouquets party favors, my jewelry, and a few more items for way less than what I would have paid elsewhere. I custom ordered my daughter’s dress because she is so tall and very thin, and it fit her like a glove. Our bouquets were gorgeous and everyone loved the bird salt and pepper shaker favors. They swiped them up quickly. At first I thought the website was too good to be true but after reading all the reviews I decided to give it a try. Shipping took a little longer than what I am used to but it helped ease my mind since I could track my order through the website. I would 100% recommend JJsHouse and if I had not already ordered my wedding dress before I found them I probably would’ve ordered that from them as well. Thank you JJsHouse for helping my day be extra special.”

JJsHouse.com 5 star review on 7th July 2022

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Posted 2 years ago

“The dress on the website is beautiful. I ordered a size 16; knowing it would be large but I would deal with alterations. When the dress arrived it was poorly packaged; very wrinkled and I must say, very poor quality. The zipper does not lay down on the dress properly. As I said, the dress on the website is beautiful; but, you get what you pay for and I did. I took the dress to the thrift shop. Also, JJ offered me a 40% refund which I thought was a nice gesture; but, again, I had to start looking for another dress. I do not recommend JJsHouse Clothing.”

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Posted 2 years ago

“Perfect products, fast and neat packaging, can’t fault JJsHouse at all! Thank you!”

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Posted 2 years ago

“JJ’s house we’re great and I loved my dress!”

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Posted 2 years ago

“I really Love my dress. It fit's really well and I just love the colour. Now for some shoes and a wrap to finish off my outfit.”

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Posted 2 years ago

“I thought quality would be compromised because the price was so good. I was seriously surprised when I got my order because the quality was amazing”

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Posted 2 years ago

“This store is the best store for women ever to shop I recommend.”

JJsHouse.com 5 star review on 3rd July 2022

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Posted 2 years ago

“Materials and decorations are very nice! A good way to try several dresses before making a decision and checking sizing.”

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Posted 2 years ago

“I bought four pairs of dance shoes from JJshouse it fit well with the size I bought. Their customer service was excellent. They emailed you to make sure you order the correct sizes. The quality of the products looks great even I had not wear them yet! I highly recommended JJshouse to everyone.”

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Posted 2 years ago

“Total scammers, they will not fairly refund I purchased two dresses that did not work for an event. I followed the directions on their website to process a refund. Now JJ‘sHouse is telling me they’ve only received one of the two dresses that I purchased and returned! As a result, I will be receiving a partial refund. They are a total scam and do not grant refunds. Do not give them your business.”

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Posted 2 years ago

“My shopping online with JJ House has changed my mind. This web-based he best quality dresses. All my orders image for my bridemaids were perfect fitting and good quality. Customer service was great,no lateness of their delivery dates. JJ House made my weeding process stress free. I will be your Customer always.”

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Posted 2 years ago

“Their customer service is a joke. Won't talk to you other than email. And if they have a problem with your order and didn't get an email to you, they won't continue to reach out. So you just assume it's gonna come until the delivery date passes. I am 3 weeks out from my wedding I was missing 2 of my 4 bridesmaids dress. When I finally get a hold of someone and they inform me JJs doesn't offer dresses bigger than W26 my brides maid is a W28. EVEN THOUGH I SELECTED SIZES FROM THEIR DROP DOWN MENUS. Also they made a dress for my Mom and it looks awful they didn't follow her sizing at all! Never shopping with them again!”

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Posted 2 years ago

“Tout ce que j’ai commandé est conforme aux photos. Le rapport qualité-prix est incroyable, beaucoup de choix et et très bonne qualité. Livraison rapide. Retours faciles. Je recommande à tous.”

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Posted 2 years ago

“The dress is well made and absolutely perfect!”

JJsHouse.com 5 star review on 15th June 2022

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Posted 2 years ago

“I've ordered from this company multiple kf times. The quality of their dresses and accessories are really good, I'd say 10/10. Their customer service is really great too. I had questions about whether or not I'd have enough time to order a dress for an event that's happening October 2022, and they assured me I had more than enough time. They even threw in a discount code for faster shipping(I'm not sure that will always be the case for everyone but it was a nice thing they did for me). The prices are really good compared to boutiques or name brand/designer brands located in my state, and so far I haven't had a a need to return any of the things I've bought. I'm 100% sure returns would be easy since the company, their customer service and options of dress choice is vast. The only items that can't be returned are the custom sized ones and that's understandable since they say it multiple times in writing(so please don't think you can get away with that). If you ever get the chance of going to a formal event, please don't hesitate to choose JJsHouse.com.”

JJsHouse.com 5 star review on 14th June 2022

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Posted 2 years ago

“I ordered a dress loved the dress,the quality but had to returned it was too big,the refund process was easy got my refund back within 10 days,definitely recommend this company.”

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Posted 2 years ago

“Gorgeous dress - as ever!!! The grape colour is just the most magnificent purple. I can't wait to wear this on the cruise in December. I will also be wearing it for my 60th birthday next year.”

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Posted 2 years ago

“We had a family wedding recently and four ladies bought their dresses & shoulder fur from JJ's House. We were all very happy with our purchases. Sizing, quality, fabric and price were all of a very high standard! I would highly recommend this company for a formal dress.”

JJsHouse.com 5 star review on 2nd June 2022

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Posted 2 years ago

JJsHouse.com is rated 4.3 based on 377 reviews