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JJsHouse.com Reviews

4.3 Rating 366 Reviews
83 %
of reviewers recommend JJsHouse.com
4.3
Based on 366 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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JJsHouse.com 5 star review on 31st October 2024
Anonymous
JJsHouse.com 5 star review on 31st October 2024
Anonymous
JJsHouse.com 5 star review on 31st October 2024
Anonymous
JJsHouse.com 5 star review on 31st October 2024
Anonymous
JJsHouse.com 1 star review on 24th October 2024
Anonymous
JJsHouse.com 5 star review on 30th September 2024
Tara
JJsHouse.com 5 star review on 30th September 2024
Tara
107
Anonymous
Anonymous  // 01/01/2019
I ordered my daughter’s communion dress! It arrived quicker than I thought and is beautiful! It is well made and fits her perfectly! She absolutely loves it and can’t wait to wear it for her communion! I had a credit card issue when ordering. My bank thought it was a fraudulent charge and froze my card. When I emailed JJ’s customer service, they responded right away and assured me it went through and all was well on their end!
Helpful Report
Posted 7 months ago
Both my daughter and I paid to try on dresses from JJ house and we received the dresses in a timely manner. We thought we selected the size that would fit the best, but when we received the dresses (two), they fit great on the waist but are entirely too tight on the chest. We paid to try on the dresses because we were buying ones that the company would not allow for return. We have found this to be the case across the board with the dresses. The chest size is too small for what we ordered. Be very careful. Trying to alter the dress, we discovered the dresses were poorly made and would not last past one wear.
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Posted 7 months ago
Wonderful dresses, the try on option is fabulous! The dresses are very well made and fit wonderfully !!!
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Posted 7 months ago
Nice quality, great communication. Very fair price
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Posted 7 months ago
Beautiful quality dress. Size was perfect . Size 22uk.
JJsHouse.com 5 star review on 20th March 2024
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Posted 8 months ago
The material is listed as being Chiffon on the web. The dress was made of 100% polyester. It fits fine but was dissatisfied with the misrepresentation of the material.
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Posted 8 months ago
The bridal party I was in was told to order from here since we were in a pinch for time. (My thought was to order state side). Sure enough so far 2/3 of us have dresses laughably large even though we measured using the size guide. It’ll be the price of the dress just in alterations to wear something that fits. Not to mention the fabric looks really cheap.
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Posted 8 months ago
The fit is perfect! Color, design, workmanshipis all excellent. The built in bra is perfect. I am planning to order my husband's suit as well.
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Posted 8 months ago
Prices are great!! Delivery was prompt.
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Posted 8 months ago
Overtime I tried to order it was a different price each time and would not let me order in US Size kind of sketchy and ui ethical not a trust worthy site
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Posted 8 months ago
I have tried to love their product, but I've been disappointed with times. I had custom orders and its NEVER been right. The fit is off, like they don't seem to ever get sizing correct. I have measured myself numerous times and the first dress was big but I could deal. This last dress seems like the torso is for someone 4 feet tall. I looked like a tall midget. I think I have to stop with jjs house and find someone local.
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Posted 8 months ago
I purchased a dress in February for an event in April, so I could get alterations if needed. Dress cost $248. I kept checking my order, and was getting worried because in one month the order was still "processing". I contacted them about it and got NO response. The order never shipped (they are in Singapore) but luckily I found a dress locally that I liked, and bought it. I canceled the order. JJ's House refunded me only $110 of my $248 . The other $138 was for "shipping and restocking " which mind you, it hadn't EVEN BEEN SHIPPED! The restocking fee is supposed to be only $40, so they ripped me off for $138 on an order I never received!! DO NOT BUY FROM THEM! When I complained and asked about it, no response as usual. They have poor communication.
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Posted 8 months ago
I ordered a custom fit dress and it was perfect. I recommend JJ's House
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Posted 9 months ago
Honestly I have had no problems with JJ House. The Dresses are amazing from the quality to their prices. 100% percent recommend. I have bought 5 dresses from them.
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Posted 9 months ago
Great help through live chat and email. Great price, quick delivery.
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Posted 9 months ago
JJsHouse is a wonderful company to deal with. I have ordered gowns for a granddaughter's wedding September 2023, another granddaughter for next July getting married. You can coordinate husbands ties and pocket hankies to match you gowns. If lucky enough shoes are good also. I have ordered 4 clutches so beautiful receive many compliments for various ocassions. Most of all the SALE clothes. I ordered 1 beautiful blush long sleeve beaded dress and a pant set with rhinestones pin at shoulder and only spent $100.00, a Real Deal. I will order again. I am a cruiser so like to have a good deal and look pretty. Quality of the items can't ask for any better.
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Posted 10 months ago
i HAVE ORDERED SEVERAL "TRY ON" OUTFITS. ALL EXCEPTIONALLY BEAUTIFUL. THE PROCESS WENT QUICK, THE RETURNS AND PURCHASES WERE EASY. DEFINITELY CONTINUING TO USE JJ'S
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Posted 10 months ago
True to size fit. Great quality for the price.
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Posted 10 months ago
So impressed with my dresses. I am glad I measured myself because the fit it perfect!
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Posted 10 months ago
Omg it is beautiful. Fits perfectly 👌🏼. I love my Wedding Dress so very much.
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Posted 10 months ago
JJsHouse.com is rated 4.3 based on 366 reviews