JJsHouse.com Reviews

Name: JJsHouse.com
Rating: 4.28

4.3 Rating 370 Reviews

83 %

of reviewers recommend JJsHouse.com

Company Reviews

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Metrics

4.3

Based on 370 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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JJsHouse.com 5 star review on 31st October 2024

Anonymous

JJsHouse.com 1 star review on 24th October 2024

Anonymous

JJsHouse.com 5 star review on 30th September 2024

Tara

107

Anonymous

Anonymous // 01/01/2019

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“Professional. Responded in less than 24 hours and issue resolved very quickly and pleased with the result. I would definitely shop here again and highly recommend jj house. My dress is beautiful the color, the style, and well made.”

Helpful Report

Posted 8 months ago

“The service is great. Fast delivery.. the shoes are beautiful as is the bracelet”

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Posted 8 months ago

“Since it was the first dress that I took action to buy to wear to my son's wedding , I almost expected that I would be dissatisfied for some reason and would need to return. Once the dress arrived at my house, I was pleasantly surprised!! It is very pretty, well- made and it fit perfectly. I ordered a size up figuring I could pay for a tuck easier that trying to make it bigger. The dress was turned inside out when shipping. I took it out and was happy with quality, design, details and color. Thank you!”

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Posted 8 months ago

“The dress was lovely, but about a foot too long. I am 5'3".”

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Posted 8 months ago

“I ordered my daughter’s communion dress! It arrived quicker than I thought and is beautiful! It is well made and fits her perfectly! She absolutely loves it and can’t wait to wear it for her communion! I had a credit card issue when ordering. My bank thought it was a fraudulent charge and froze my card. When I emailed JJ’s customer service, they responded right away and assured me it went through and all was well on their end!”

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Posted 8 months ago

“Both my daughter and I paid to try on dresses from JJ house and we received the dresses in a timely manner. We thought we selected the size that would fit the best, but when we received the dresses (two), they fit great on the waist but are entirely too tight on the chest. We paid to try on the dresses because we were buying ones that the company would not allow for return. We have found this to be the case across the board with the dresses. The chest size is too small for what we ordered. Be very careful. Trying to alter the dress, we discovered the dresses were poorly made and would not last past one wear.”

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Posted 8 months ago

“Wonderful dresses, the try on option is fabulous! The dresses are very well made and fit wonderfully !!!”

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Posted 8 months ago

“Nice quality, great communication. Very fair price”

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Posted 9 months ago

“Beautiful quality dress. Size was perfect . Size 22uk.”

JJsHouse.com 5 star review on 20th March 2024

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Posted 9 months ago

“The material is listed as being Chiffon on the web. The dress was made of 100% polyester. It fits fine but was dissatisfied with the misrepresentation of the material.”

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Posted 9 months ago

“The bridal party I was in was told to order from here since we were in a pinch for time. (My thought was to order state side). Sure enough so far 2/3 of us have dresses laughably large even though we measured using the size guide. It’ll be the price of the dress just in alterations to wear something that fits. Not to mention the fabric looks really cheap.”

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Posted 9 months ago

“The fit is perfect! Color, design, workmanshipis all excellent. The built in bra is perfect. I am planning to order my husband's suit as well.”

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Posted 9 months ago

“Prices are great!! Delivery was prompt.”

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Posted 9 months ago

“Overtime I tried to order it was a different price each time and would not let me order in US Size kind of sketchy and ui ethical not a trust worthy site”

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Posted 9 months ago

“I have tried to love their product, but I've been disappointed with times. I had custom orders and its NEVER been right. The fit is off, like they don't seem to ever get sizing correct. I have measured myself numerous times and the first dress was big but I could deal. This last dress seems like the torso is for someone 4 feet tall. I looked like a tall midget. I think I have to stop with jjs house and find someone local.”

Helpful Report

Posted 9 months ago

“I purchased a dress in February for an event in April, so I could get alterations if needed. Dress cost $248. I kept checking my order, and was getting worried because in one month the order was still "processing". I contacted them about it and got NO response. The order never shipped (they are in Singapore) but luckily I found a dress locally that I liked, and bought it. I canceled the order. JJ's House refunded me only $110 of my $248 . The other $138 was for "shipping and restocking " which mind you, it hadn't EVEN BEEN SHIPPED! The restocking fee is supposed to be only $40, so they ripped me off for $138 on an order I never received!! DO NOT BUY FROM THEM! When I complained and asked about it, no response as usual. They have poor communication.”

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Posted 9 months ago

“I ordered a custom fit dress and it was perfect. I recommend JJ's House”

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Posted 10 months ago

“Honestly I have had no problems with JJ House. The Dresses are amazing from the quality to their prices. 100% percent recommend. I have bought 5 dresses from them.”

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Posted 10 months ago

“Great help through live chat and email. Great price, quick delivery.”

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Posted 10 months ago

“JJsHouse is a wonderful company to deal with. I have ordered gowns for a granddaughter's wedding September 2023, another granddaughter for next July getting married. You can coordinate husbands ties and pocket hankies to match you gowns. If lucky enough shoes are good also. I have ordered 4 clutches so beautiful receive many compliments for various ocassions. Most of all the SALE clothes. I ordered 1 beautiful blush long sleeve beaded dress and a pant set with rhinestones pin at shoulder and only spent $100.00, a Real Deal. I will order again. I am a cruiser so like to have a good deal and look pretty. Quality of the items can't ask for any better.”

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Posted 11 months ago

JJsHouse.com is rated 4.3 based on 370 reviews